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Your team members aren’t pawns in a chess game

Wayne Turmel | 22 November 2017

Project management and team leadership are often viewed as chess games. But there’s one important difference. Those pieces on the chess board aren’t human. Your team members are - and they need to be treated accordingly.

Confessions of an ENFP lion-otter hybrid

Wayne Turmel | 01 September 2017

I have officially taken every personality profile known to man. Other than telling me that I'm an ENFP, Independent-Working Blue-Green Lion-Otter hybrid, the one thing they have in common is unanimous agreement that I DO have a personality.

Five simple, curmudgeonly email rules

Wayne Turmel | 01 September 2017

Many things in life are necessary but annoying - especially email. So here are five simple things everyone can do with their emails that will help make everyone less generally cranky:

It's the little things, stupid

Wayne Turmel | 26 July 2017

For most of us, the big things - like the global economy - are out of our control. So let's turn off the news for a while and focus on the little things that happen at work that make so many managers lives far more complicated than they need to be.

Are remote workers less loyal?

Wayne Turmel | 07 December 2016

Remote and virtual workers leave their jobs at a slightly higher rate than those who work in a fixed location. Are they simply ungrateful weasels, or can something else explain this increase in turnover?

North America's accent problem

Wayne Turmel | 04 October 2016

As a Canadian who spends a lot of time on international conference calls and webinars, it's impossible not to notice that almost everyone can deal with foreign accents except (North) Americans.

The hidden history of remote working

Wayne Turmel | 20 September 2016

Forget Gartner studies and erudite articles in HBR, the way we work remotely today has come about through guesswork and trial-and-error. It was never planned - which is why organizations have a hard time dealing with it.

What to say when your kid becomes a manager

Wayne Turmel | 13 September 2016

I had one of those moments of intense pride followed by a blinding flash of panic this week. My kid has gotten her first real big-girl management job. There are a few things I’d like to tell her - but she won’t listen, of course.

Five ways to present like an Olympian

Wayne Turmel | 23 August 2016

Being right is no guarantee of success when trying to sway others. When putting information across to others, you need to be clear, organized, appealing, in control and deliver in ways that boost your credibility.

Learning from Demosthenes

Wayne Turmel | 27 July 2016

If you’re looking for a role model for how to conduct yourself as a business person and a human being, my vote is for a lawyer who pounded the streets of ancient Athens 2300 years ago. Yup, Demosthenes is my boy.

How much do you waste on email?

Wayne Turmel | 08 July 2016

How much time does the average employee spend on email each day? You’d think that’s a simple question, demanding a simple answer. But it’s not.

Emotional capital and remote teams

Wayne Turmel | 01 July 2016

Why do some teams seem to form great working relationships and use technology seamlessly to make work a pleasure and create great relationships? The secret is something called “emotional capital.”

Why logic doesn't apply when rolling out new tech

Wayne Turmel | 22 June 2016

As anyone who has ever done a tech rollout will tell you, choosing the hardware or software is the easy part. Actually getting people to use it is where it all goes wrong.

Intuitive technology? Don't make me laugh!

Wayne Turmel | 10 June 2016

Most software is far from being ‘intuitive’. It might make sense to the engineers who designed it, but the rest of us aren’t engineers and we aren't born automatically knowing how to use complex systems.

Teaching young'uns about tech

Wayne Turmel | 01 February 2016

We often hear that ‘older' workers won’t adopt new tech while younger ones are 'digital natives'. But it isn’t that simple. There’s plenty that us ‘oldies’ can teach the young'uns about the efficient use of technology at work.

Techniques for working with ADD team members

Wayne Turmel | 06 January 2016

Working with people with Attention Deficit Disorder can sometimes be tricky. But there are specific steps you can take to make meetings less painful and the day-to-day job of supervising less of a chore.

Managing team members with ADD

Wayne Turmel | 30 December 2015

Almost five percent of the adult population in Western Countries are believed to be somewhere on the Attention Deficit spectrum. So how can managers deal with their people who struggle to focus more than others?

Why smart people resist new technology

Wayne Turmel | 22 December 2015

Technology is supposed to give us new, faster, better or easier ways to get our job done. So why, then, are smart, competent, motivated people often so reluctant to adopt new workplace tools?

Don't hate Skype for Business until you try it

Wayne Turmel | 02 December 2015

I really don’t care much about platforms or whether tool X is better than tool Y. What I do care about is the mental health of project managers and leaders. That’s why it’s time to have a conversation about Skype for Business.

Managing the pyramids project

Wayne Turmel | 17 November 2015

Peter Drucker once said, “The greatest management job of all time was building the pyramids.” But then, the Egyptians didn't have to deal with conference calls, a barrage of email or managing remote teams.

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