Getting back to work in the post-pandemic world
James M. Kerr | 07 Apr 2021
As organizations prepare to get back to work in a post-pandemic world, leaders must focus on just how they intend to get on with work for years to come.
Cultural intelligence and competing with robots
David Livermore
The dystopian view of a future overrun by robots forgets that the human brain gives us some things technology cannot compete with, namely our ability to adapt and create.
Experimenting with scenario planning
James Berry
Scenario planning isn’t just about developing proactive strategies to deal with a possible crisis. It can also be a useful way to highlight potential weaknesses in your organisation or operations. Here’s how to go about it.
Presenting online is still presenting
Wayne Turmel
Presenting online is more like a traditional presentation than most people think. But too often, those delivering material online do so in just about the least effective manner possible.
Remember those resolutions you made?
Jurgen Wolff
The chances are that the resolutions you made on Jan 1 are already distant memories. But if you want to avoid making the same resolutions again next year, here’s a simple, four-step process to get you back on track.
Learning is everywhere
Wayne Turmel
What you know now is good for now, but might be completely outdated by tomorrow. This means there's a constant need to learn new things, both formally and informally.
Ten habits of bad management
Andre de Waal
Too many organizations ignore or tolerate bad management. Yet bad managers will never get optimal results, so their tell-tail traits need to recognized and dealt with.
The myth of change management
Rod Collins
The world is changing much faster than their organizations. And that’s a big problem, because traditional businesses are not designed for adapting to change or aligning with shifting markets.
New year questions for team leaders
Wayne Turmel
What better time than the New Year to stop, reflect on what’s happened in 2020 and gird our loins for what looms ahead. In that spirit of reflection, here are five questions all team leaders should be asking themselves.
Why ‘how are you?’ is such an important question
Steven Buck
After this unprecedented year, finding ways for a team to connect and address the needs of the whole person rather than focusing solely on work priorities is more important than ever.
How to take expert advice
Wayne Turmel
You could drive yourself crazy trying to follow every piece of advice you get - and often the experts disagree. So how is a rational person supposed to take all this advice without their heads imploding?
Ideas are fragile (handle with care)
Max McKeown
If someone in your organisation has an idea, is it welcomed? Or does hierarchy, history and organisational politics make innovation impossible?
The group excluded from diversity programs
David Livermore
The US is a divided nation, in part because many working class individuals believe progressives and diversity advocates have compassion for everyone - except them. Might they be right?
The group excluded from diversity programs
David Livermore
The US is a divided nation, in part because many working class individuals believe progressives and diversity advocates have compassion for everyone - except them. Might they be right?
Coping with COVID restrictions this winter
Lynda Shaw
In the midst of another lockdown and with the colder months are setting in, many of us are wondering how we are going to deal with this winter. Here are some tips on how to cope.
In praise of inconspicuous leadership
Duane Dike
Many so-called leaders have an unhealthy interest in the outward trappings of their position. But real leadership is inconspicuous - and it’s about far more than status or measurable achievements.
Staying on track isn't easy
Wayne Turmel
It's surprising how often teams lose sight of their goals. There are plenty of reasons, and maybe understanding some of the most common will help you and your team reassess where you are headed.
A far more serious public health crisis
Rod Collins
As we struggle against the the Covid-19 pandemic, it's clear there is a far more serious public health crisis that has long been hidden in plain sight: a digitally primitive healthcare system.
How problem-solving styles affect team togetherness
Curt Friedel
As a manager, how do team members respond to your approach to solving problems? How does team dynamics gel with your personality and affect chemistry and productivity?
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
Keeping up in a down economy
Bob Nelson
The real toll of the recession is its impact on everyday people. Smart managers know that creating a climate of fear isn't going to help. Instead, they need to focus on the right things that together create a more motivating work environment for their employees.
Words communicate: letters don't.
Janet Howd
When we are writing to explain we should be aiming to set down our ideas as clearly as possible. Which is why I suggest you go easy on the acronyms - despite their popularity. Because though capitals may stand tall on a page, they fall short on communication.
International growth and cultural intelligence
David Livermore
The economic downturn is spurring companies to become more international, not less. And this makes their team's cultural intelligence (CQ) all the more important.
New managers need to learn assertiveness
Dan Bobinski
When you're not experienced, being on the receiving end of a heated conversation can be tough. But verbal challenges can be addressed tactfully and professionally as long as we've thought through a process for how to do it.
Earlier opinion
The supremacy of the mediocre
Rainer Zitelmann
Why are people with ambition who want to achieve something extraordinary and are unwilling to settle for an average existence so often met with hostile suspicion?
Covid-19 and the hazards of experts
Rod Collins
Rather than simply a public health crisis, the Covid-19 pandemic is a social system crisis that demands solutions based on the evidence of data, rather than simplistic responses based on the opinions of experts.
Three ways to plan for an uncertain future
James Berry
In today's troubled times, even the most successful business can find itself in difficulty. So how can businesses plan for an uncertain future?
Old habits die hard, new habits die easy
Max McKeown
Habits are efficient. Without them, we would need to find a response to every situation no matter how many times we had experienced it before. But how do you change an old habit or create a new one?
Don’t confuse task completion with productivity
Wayne Turmel
People who work remotely often claim to be ‘more productive’. But productivity is a long-term measurement that means more than just getting more tasks finished in a given time period.
Managing the new era of flexible working
Fred Krieger
In the post-Covid era of flexible work, physical and remote workspaces will coexist. But the question is: how can this fragmented set-up be effectively managed?
Make your people part of the solution, even virtually
Matthew Handley
This year has presented companies with a series of seemingly insurmountable problems. But those that find ways to engage their employees in the design of solutions are likely to rise above the adversity.
The difference between a mob and a crowd
Rod Collins
How is it that sometimes when we come together in groups, we are extraordinarily brilliant, but at other times we are incredibly dumb? The answer is the difference between collective intelligence and groupthink.
The four obstacles to corporate innovation
Michael Ellenby
There are four main obstacles to corporate innovation that can stifle the potential of organisations of all sizes. Understanding how to overcome them is key to a healthy future for every business.
We’re in a crisis! Why can’t we all just get along?
David Livermore
Even faced by a global pandemic, we don't seem able to bridge our tribal divides and leverage our differences to find solutions, rather than using them to further destroy us.
Get out of the way!
Duane Dike
Barriers to productivity are many and varied, but the vast majority of them are by-products of the destructive attitudes and behaviors of leaders.
A formula for trust
John Blakey
Academics have been arguing for years about what makes a leader trustworthy, but it can really be boiled down to three clear attributes: ability, integrity and benevolence.
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