Is there a place for gossip in the new normal?
Bob Selden | 16 Aug 2022
Social chit-chat is a vital part of being human. But how does that fit in with the the new normal of hybrid or home working where our physical contact with others is limited?
The key ingredients for digital project success
Greig Johnston
More than eight out of 10 digital projects get delayed, run over budget, and/or fail to deliver what they promised. So how can organisations avoid falling into the same trap?
Corporate culture: have we lost our touch?
Bob Selden
Remote working is all very well, but how can we get a real feel for other people and build meaningful relationships without ever being in physical proximity to them?
Proper vacations are all about teamwork
Wayne Turmel
Far too many of us (especially Americans), don't use all our vacation time. But taking time off to recharge our batteries helps the whole team, so making sure that happens is a team effort, too.
The leadership trust crisis
David Livermore
Across the world, trust in leadership is at an all-time low. But global leaders also need to be mindful that many approaches to rebuilding trust are biased toward Western values.
Leveraging tech to succeed at hybrid working
Jesper Theill Eriksen
A variety of issues still plague today's hybrid work environments, particularly around the tech used to enable effective remote working.
How to talk about the elephant in the room
David Livermore
Knowing how to identify and constructively address unresolved conflict in different cultural situations is a key skill for global leaders.
Onboarding on hybrid teams
Wayne Turmel
Bringing people onto a hybrid team presents all the challenges associated with an office-based team, as well as many of the challenges that come with a fully remote team.
Presenting to diverse audiences
David Livermore
Presentation skills are a critical part of being an effective leader. But the more diverse your audience, the more you have to plan ahead and adjust the way you present.
Can you work from home and still have a career?
Wayne Turmel
Everyone knows that if you work from home once everyone else returns to the office, you've obviously decided your career doesn't matter. Right?
Creating serendipity in the workplace
Christian Busch
Everyone experiences good or bad luck at some point in their lives. But what if luck isn't as blind as we thought? What if it is something we can cultivate in the workplace and beyond?
The demise of the Blackberry and its link to Covid
Bob Selden
What's the link between the iconic Blackberry phone and the Covid pandemic?
Taking time for leadership
Duane Dike
Pondering issues before acting brings new alternatives, fresh perspectives and creative solutions. That why leaders who don't pause to reflect often run into trouble.
Taking time for leadership
Duane Dike
Pondering issues before acting brings new alternatives, fresh perspectives and creative solutions. That why leaders who don't pause to reflect often run into trouble.
Do you trust your new team member?
Wayne Turmel
Think about the way you interact with new members of your team. You might not actively distrust them, but do you act like you trust them?
What is a 'global' leader?
David Livermore
'Global leadership' is one of those fancy terms that gets used in glossy consulting reports and EMBA marketing briefs. But what does it actually mean?
When will they ever learn?
Bob Selden
Boris Johnson's attempt to apologise for attending a Downing Street party during last year's lockdown is a timely reminder about the gulf between making a formal apology and being genuinely sorry.
Five remote team new year's resolutions
Wayne Turmel
The new year is a great time to ask some fundamental questions about how your remote team works together and what needs to change.
The biggest source of conflict on diverse teams
David Livermore
Clashing expectations are the main source of conflict in almost any relationship. And nowhere is that more true than with the intercultural challenges of diverse teams.
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
Where's my badge, darn It?
Wayne Turmel
When a boy or girl scout demonstrates a new skill, they get a nice merit badge to prove to the world they know what they're doing. So wouldn't it be wonderful if, when we mastered and demonstrated a new management skill, we got a badge too?
Chief Growth Officers
Robert Heller
It is often said of the over-managed company that there are 'too many chiefs and not enough Indians'. Whatever the veracity of that statement, management certainly has more Chiefs than it used to - not all of them useful.
What's the answer? It depends
David Livermore
I’ve gained a reputation for being the “It depends” guy. When fielding questions during a presentation on cultural intelligence, my default response is “It depends!” Let me explain why.
Socrates, Plato and the guy in accounting
Wayne Turmel
If we cast our minds back to the best managers we ever had, most of us will think about someone who helped propel our careers. But would our people put us in that lofty category? What are we doing for them?
Earlier opinion
The invisible killer of remote teams
Wayne Turmel
There is one factor that can be lethal for remote teams that usually isn't a problem when everyone is in the same place. That invisible killer is exclusion.
There's nothing soft about the heart
Wayne Turmel
Every animal depends on its heart for its existence. Organizations do too, except that rather than a multi-chambered muscle, they rely on leadership, managers and flows of information.
Turning around a dysfunctional team
Matt Jenkins
Bringing together a group of smart, creative and driven people doesn't mean they'll instantly work in sync. In fact, most cross-functional teams are dysfunctional in one way or another. Here are some ways to address that.
Accountability is more important than accounting
Wayne Turmel
What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?
End of furlough anxiety? Belongingness is the answer
Anne-Marie Finch
As the UK's furlough scheme comes to an end after 18 months, how can organisations help people facing the anxiety of returning to the office after an extended time away from the working environment?
Returning to work through the eyes of Maslow
Kon Apostolopoulos
As we design the "next" workplace, we need to shift our focus from where, when, and how employees perform their work, to why they want to perform it.
The culturally intelligent team
David Livermore
It's harder to get things done on a diverse team. But with moderate to high levels of cultural intelligence, diverse teams can outperform homogeneous teams in a number of important ways.
Could Covid make us better managers?
Steven Buck
At a time when the role of the manager has arguably never been more challenging, we are starting to re-evaluate what 'management' really means.
Don't celebrate the failure, celebrate the learning
Kon Apostolopoulos
Failure is not the opposite of success. It is a feedback mechanism that shows us what's not working. We can learn from it and improve, but it should never be a goal in itself.
Harnessing natural intelligence
Rosie Tomkins
All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.
Building trust remotely
Wayne Turmel
Trusting the people you work with (and for) has never been easy. But when you work remotely it's even tougher.
Managing time in meetings
Wayne Turmel
One of the main concerns when running a webinar or virtual meeting is managing time effectively so we don't lose sight of what the meeting is actually supposed to accomplish.
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