Revolution in B2B retail: from perfume to platform economy
David Dubois | 20 May 2019
In the digital age, where consumers and brands are connected like never before, B2B retailers need to embrace new business models and pivot into platforms.
Key skills for virtual leaders
Wayne Turmel
Leading a virtual team is a tough call, so here are seven key behaviors that leaders of virtual teams need to develop to be successful.
All new ideas are made of old ideas
Max McKeown
In the same way nature has mixed and remixed matter to arrive at our current universe, mankind has mixed and remixed ideas to arrive at our current society. So if we want to make the future better, we need to look for new combinations of old ideas.
How firms can avoid the mediocrity trap
Manfred Kets De Vries
Managers who are emotionally insecure or who have a fragile self-esteem face a dilemma when making hiring decisions. That’s why B-players often fail to hire the best people.
Three scary things that real leaders need to do
Greg Giuliano
If you want to be a leader and not just a boss, you need to stop relying on your title or your position to get people to comply and start to strengthen your connections with others.
Great advice from a sketchy source
Wayne Turmel
Ian Fleming’s James Bond books don’t normally spring to mind as sources of useful management advice. But there’s a line in ‘Goldfinger’ that is actually quite brilliant if you run a remote team.
What's the answer? It depends
David Livermore
I’ve gained a reputation for being the “It depends” guy. When fielding questions during a presentation on cultural intelligence, my default response is “It depends!” Let me explain why.
Are your teammates competent?
Wayne Turmel
One of the biggest factors in building trust is believing in the competence of the people you work with. If you work in the same place, that isn’t so hard to do. But if you work remotely, gathering evidence of competence takes more effort.
The essential challenge in times of great change
Rod Collins
In times of great change, business leaders can’t look to the past for guidance. Instead, they need to proactively manage the evolution of their companies and be prepared to innovate when markets shift.
What happens to firms that don’t adopt dominant technologies?
Nathan Furr
Firms that choose the non-dominant technology in an industry shakeout aren’t necessarily dooming themselves to extinction. Remaining open to options is an important part of innovation and they can still pivot, adapt and survive.
The cost of bad meetings
Wayne Turmel
Bad meetings cost companies billions of dollars every year. But this waste is easily avoidable if only we'd all ask ourselves a couple of basic questions and think a little more about how and why we have meetings.
The cure for the loneliness of command
Manfred Kets De Vries
‘It’s lonely at the top’ is an old cliché, but for many top executives, it’s a harsh reality. Too often, though, this loneliness goes unaddressed as executives try instead to keep up a hero facade.
The transformational leap in healthcare
Rod Collins
Healthcare systems are designed to leverage the individual intelligence of the physician. But that’s all about to change as digitization radically changes the basic rules about the entire healthcare model operates.
The transformational leap in healthcare
Rod Collins
Healthcare systems are designed to leverage the individual intelligence of the physician. But that’s all about to change as digitization radically changes the basic rules about the entire healthcare model operates.
Staying on track isn't easy
Wayne Turmel
It's surprising how often teams lose sight of their goals. There are plenty of reasons, and maybe understanding some of the most common will help you and your team reassess where you are headed.
Engaging change: six tips for surviving and thriving
Dan Bobinski
Such is the pace of change today that every day seems to present new challenges and opportunities. So how managers adapt to the changing horizon can make the difference between surviving or thriving.
How regret can be your friend
Manfred Kets De Vries
All of us have made poor choices that we regretted later and felt disappointment or sorrow at what could have been. But regret shouldn’t be seen as a negative - when managed properly, it is a very useful decision-making tool.
Win the war for talent by embracing employee feedback
Jim Barnett
What keeps people excited about coming to work every day isn’t perks or gimmicks, but a sense of purpose. So one of the key jobs as a leader is to foster and maintain this feeling every day of the week.
Why every company is a software company
Rod Collins
Rather than tapes or CDs, most music is now consumed digitally. In other words, music is software. And this is only one of countless examples of software-based platforms replacing physical products as the foundation for sustainable competitive advantage.
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
Behaviors that increase productivity
Dan Bobinski
Ask people what they do to stay productive and you'll get a variety of answers. So recently, I decided to contact some folks whom I believe to be productive and ask what they did to maximize their productivity. Here are some of their responses. See if any of these appeal to you.
The power of project reviews
James M. Kerr
There are few better ways to engage staff in business transformation than to institute a project review panel process. Done right the benefits will be seen not just at the project level, but on the overall employee engagement front, too.
Is your wellness program sick and tired?
Jon Denoris
Many employers feel duty-bound to offer some sort of "wellness" program. But many of these are stale, predictable and ineffective. So here's a strategy to refocus and re-energize both your progam and your people.
On the origin of specious presentations
Janet Howd
The business of presentation is uniquely positioned to continue unabated despite the recession. Because valuable ideas now fly round the world whether or not their originator flies with them.
Earlier opinion
Ten ways to shift from founder to leader
Greg Giuliano
Successfully founding a company is a very different to successfully leading it. Some make the shift. Others do not. Missing the turning point or making it too late can cause a company to stagnate or even implode. So how do you avoid this fate?
Ten habits of bad management
Andre de Waal
Too many organizations ignore or tolerate bad management. Yet bad managers will never get optimal results, so their tell-tail traits need to recognized and dealt with. Here are ten classic bad habits to look out for.
Will Apple be the next Nokia?
Yves Doz
Amid changing consumer tastes and a stunning slowdown in smartphone sales, what does the future hold for Apple and its global tech rivals?
The digital transformation of the firm
Rod Collins
For firms rooted in the 20th century, survival in today's digitized business environment may be determined by how well and how fast their leaders can make the transition to leading horizontal networks.
Trust: the corporate wellness initiative of the future
Manfred Kets De Vries
The wellness industry argues that it is making people feel much happier and healthier and companies invest billions every year to create wellness experiences for their employees. But do these initiatives make any tangible difference, or are they a passing fad?
Five remote team new year's resolutions
Wayne Turmel
The new year is a great time to ask some fundamental questions about how your project team works together and what needs to change. So here are five "resolutions" you should at least consider for your remote team.
Why you need to stop teaching about cultural differences
David Livermore
Far from building real cultural intelligence, teaching people about cultural differences actually leads to stereotyping and perpetuating bias rather than building real understanding.
A Christmas gift that lasts all year round
Fiona Logan
What gift will you give your employees this festive season? Throwing an office party might seem like a nice thing to do, but the gift that will really be appreciated - and is much more lasting - is the gift of leadership.
Thinking about the good things
Duane Dike
Some days, things at work just don’t pan out. But rather than letting this undermine your motivation, it’s worth taking a little time to think about the things that do make your job worthwhile.
Restoring the promise of social media
Rod Collins
Only by embracing the notion that all voices matter and redesigning their algorithms to promote collective intelligence can social media companies start to defuse the state of toxic tribalism that has fractured our social discourse.
Is your organisation a cult?
Manfred Kets De Vries
Many businesses display cult-like characteristics, offering a form of meaning, purpose and belonging but demanding strict adherence to their set of beliefs and swiftly punishing or ostracising those who don’t conform.
Compassion
Duane Dike
Compassion is not typically revered in the corporate world. Bosses are simply supposed to get things done. But if they're not careful, they can become impersonal, non-compassionate and ultimately, non-human.
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