Harnessing natural intelligence
Rosie Tomkins | 22 May 2020
All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.
Open questions, open communication
Wayne Turmel
Working remotely, we miss the non-verbal signals we see when working face-to-face. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.
Will employment litigation derail recovery?
Alan Jenkins
It’s all very well governments wanting to get people back to work. But if employers risk litigation or prosecution if staff contract COVID-19, many will conclude that it simply isn’t worth the risk of re-opening.
The importance of purpose in movitating your people
Marybeth Belka
One of the biggest lessons from the coronavirus pandemic has been that incredible feats can be accomplished when leaders share a sense of purpose.
Do you run meetings or lead them?
Wayne Turmel
Why do some online meetings get the job done, while others don't? The difference is that successful meetings need to be led - and there is a huge difference between running a meeting and leading one.
Mental wellbeing for leaders and managers
Christine Macdonald
Working in a leadership or management role can be trying at the best of times. But in the uncertain period we find ourselves in at present, the pressures can sometimes seem overwhelming.
Five ways to derail your remote meeting
Wayne Turmel
One reason video conferences and webmeetings often feel like a bit of a train wreck is because they tend to get off to a bad start. Here are the main things that derail virtual meetings and how you can avoid them.
How to thrive while working from home
Tony Anticole
Despite its many benefits, many of us are also discovering the downsides of remote working and being physically distant from colleagues.
Five reasons remote teams fail
Wayne Turmel
Many managers are now discovering that leading a remote team isn’t that different to leading a co-located one. But they do have to re-think how they do certain things. Here are five ways you can get that wrong.
Mission first, people always
Gary Burnison
During this crisis, it is people who will be the ultimate differentiator. And leading means meeting people where they are, because that's the only way to convert self-interest to shared interest.
How do you manage distributed workers?
Rod Collins
As many managers are now discovering, traditional management isn’t designed for a remote workforce. Instead, we need to make a rapid shift from centralized command-and-control structures into highly adaptive distributed networks.
Scenario planning: the time is now
James M. Kerr
As business leaders try to figure out how to stay afloat, it's important not to confuse scenario planning with business continuity planning. The two are not the same.
Leveraging the gift of crisis
Christos Tsolkas
The unforeseen arrival of the coronavirus means that all the rules of business have suddenly changed. Preparing for eventualities that were once unthinkable demands radical innovation - and in that sense, at least, a crisis can be a gift.
Leveraging the gift of crisis
Christos Tsolkas
The unforeseen arrival of the coronavirus means that all the rules of business have suddenly changed. Preparing for eventualities that were once unthinkable demands radical innovation - and in that sense, at least, a crisis can be a gift.
How businesses act in the face of adversity will shape their future
Jane Rexworthy
How organisations behave towards their stakeholders - their staff, their customers and the communities within which they operate - during the coronavirus crisis will not be forgotten after the pandemic is over.
Key skills for virtual leaders
Wayne Turmel
Suddenly finding yourself sitting at home leading a virtual team is a tough call, particularly with everything else that's going on in the world. So here are seven key behaviors that will make the task of virtual working much easier.
How to manage employees remotely
Hannah Prince
Thanks to the coronavirus pandemic, working from home is now the new normal. But for managers unused to remote team working , this will pose some serious challenges.
I think differently and that's OK
James M. Kerr
Conventional wisdom says that firms need access to experts from their industry to help them develop strategies that will separate them from the competition. But in reality, nothing can be further from the truth!
Collaborative technologies and the Coronavirus crisis
Sébastien Ricard
With the global spread of Coronavirus, how can companies leverage the digital workplace to keep employees safe, limit the loss of productivity and adapt work practices successfully during the crisis?
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
Keep on keeping on
Andy Hanselman
When I'm asked how organisations can create devoted customers, I reply 'just keep doing great things to them'. It seesm obvious, but creating 'devoted' customers is about consistently doing things that make customers feel valued.
Make your virtual meetings more real
Wayne Turmel
Since web meetings are essentially unavoidable, what can we do to make them as effective as face to face meetings? well, start by staying focused, learning your platform and getting competent.
Your computer - friend or foe?
Myra White
Is your computer making you more efficient and productive or is it creating so much stress in your life that your brain no longer performs at its best?
The fear of not knowing
Peter Vajda
Many of us over-emphasize how much we know and feel that not knowing something is unacceptable. When was the last time you admitted that you don't know something and felt completely at ease with saying it?
Earlier opinion
How different is leading remotely?
Wayne Turmel
If you've never led a remote team and you're worried about how you might cope if the Coronavirus puts you in that position, fear not. For a competent team leader, the differences aren't as great as you might think.
Managing in the Wiki World
Rod Collins
With the rapid emergence of the Digital Age, top-down, command-and-control management has had its day. Instead, today's organisations need to leverage collective intelligence and shared understanding.
Improve strategic alignment through better metrics
James M. Kerr
People pay attention to what they’re measured by. So the best way to get a behavior change is to measure to the new behavior intended to be instituted.
Seven characteristics of remarkable businesses
Andy Hanselman
What makes a business remarkable? What gets people talking about it and recommending it to others? The simple answer is that they are dramatically and demonstrably different.
There’s nothing soft about the heart
Wayne Turmel
Every animal depends on its heart for its existence. And exactly the same is true of an organization, except that rather than a multi-chambered muscle, an organization relies on leadership, managers and flows of information.
Learning is a process, not a result
Duane Dike
None of us learn to read, ride a bike or pack a suitcase in a day. So understanding that learning is a process, not an event is fundamental to creating learning cultures rather than environments based on rote or blind faith.
It's not what you know, it's how fast you learn
Rod Collins
The secret to market success in a rapidly-changing world has less to do with what you know and much more to do with how fast you learn.
You may be a workplace hero without realising it
Nadav Klein
Heroes come in all shapes and sizes, whether in life or in the workplace. But they all have one thing in common: they don’t see themselves as heroes.
Financial wellbeing: the next target for workplace disruption?
David Fairhurst
Several years ago, I warned about a looming 'workforce cliff' as demand for workers outstrips supply. Now that employers are thinking differently about the experience they are creating, one area which seems ripe for innovation is pay.
Is paranoia widespread in your firm? You're not alone
Manfred Kets De Vries
Trust is a rare commodity in most workplaces. Yet high-trust organisations are more productive, have higher morale and perform better financially. So what can management do to build a more trusting culture?
A whole new ballgame?
Wayne Turmel
Adopting remote teams might seem like a whole new ball game, but it’s the same game - just played on a slightly different field. The WHAT doesn’t really change, it's the HOW that's different.
The future of work is creative collaboration
Eugene Hughes
Innovation is very rarely the result of individual genius. Instead, the biggest breakthroughs occur when networks of people with a collective vision join up and share ideas. That’s why as the fourth industrial revolution unfolds, creative collaborators will be kings.
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