Managing performance on hybrid teams
Wayne Turmel | 09 Jul 2024
As hybrid working becomes more and more widespread, one of the biggest difficulties that has emerged is how to manage individual performance when some people are in the office more than others.
The importance of explicit expectations
Karl Hebenstreit
The mantra for human effectiveness is “communication, communication, communication”. But without setting explicit expectations, communication on its own isn't enough.
Surviving re-orgs and buyouts at a distance
Wayne Turmel
For people working remotely, an internal re-organization or an external buyout can be especially disconcerting and confusing.
How to lead with questions in cognitively diverse ways
Megan Seibel
Questions can be powerful leadership enablers. So it is worth taking time to understand the art of asking the right questions and creating a questioning culture when leading others.
Pause and allow
Neil Jurd
Being 'busy' is normally seen as a positive thing. But being busy has a dark side - stress, poor sleep, never having enough time to stop and think. So how can we learn to be effective without becoming overloaded?
Are America and Europe returning to the office in the same way?
Wayne Turmel
It has been four years since Covid caused a seismic change in how and where people work. But are North America and Europe handling this trend in the same way? The evidence says not.
What to do when you’re just not feeling it?
Wayne Turmel
Working remotely can be great, but it can also be isolating, especially on those days when you’re lacking motivation or just can’t seem to get to grips with what needs to be done.
What to do if hybrid isn’t working
Wayne Turmel
How are team’s hybrid working arrangements working out? Are they better or worse than you expected?
Global trends to watch in 2024
David Livermore
Building a more culturally intelligent world requires keeping an eye on what’s going on globally. So I can’t help but wonder what 2024 might hold for us and what trends we should be anticipating and watching.
Can AI be trusted as an impartial recruitment partner?
Dan Adeline
The introduction of AI into the recruitment process has the potential to upset the balance between process and people, undermining diversity and fairness.
Communication is more than a transaction
Wayne Turmel
One of the biggest complaints about working remotely is that communication has become a series of transactions. But why is that a problem?
Why emotional intelligence is not enough
David Livermore
Emotional intelligence and cultural intelligence are like fraternal twins. They’re not the same person, but they share the same DNA and the family resemblance is unmistakable.
Managing across generations
Freya Owen
What can leaders can learn from the past to help to build better multigenerational workplaces in the future ?
Managing across generations
Freya Owen
What can leaders can learn from the past to help to build better multigenerational workplaces in the future ?
The critical factor for team collaboration
Wayne Turmel
It doesn’t matter if your team is co-located, fully remote, or hybrid. Work slows if people can’t get access to the critical information they need to do their jobs.
Beware these remote management biases
Wayne Turmel
We all have biases that occasionally get us in trouble. And that's as true in a remote management context as it is in any other workplace setting.
How to deliver effective diversity training
David Livermore
There is plenty of valid criticism about diversity training. But an approach that addresses “what’s in it for you” and confronts real-world challenges goes a long way towards delivering effective learning opportunities.
Enhancing engagement when flexible working isn't an option
Karen Jackson
There are many jobs where flexible working simply isn’t an option. So what alternative benefits can employers offer that will enhance employee well-being and engagement?
Who is working from home (and who isn't)?
Wayne Turmel
Why do some people work from home and others prefer (or have no choice but) to work in the office? The reasons are more varied than you might think.
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
The power of gratitude
Peter Vajda
This week many of us are gathering with friends and family to celebrate Thanksgiving. And although many of us are struggling both emotionally and financially, we need to remember that there are some very good reasons to be thankful about life, regardless of what our personal circumstances may be.
Don't mind the gap, expand it!
Andy Hanselman
The attitude of many businesses towards customers is all about consistency. Consistent mediocrity, that is. It's 'aim low, reach your goals, avoid disappointment'. And by focusing on minimum standards, they become the norm. The only way to break this habit is to break the rules.
Decision-making and the benefits of change
Edward de Bono
It is important to consider the future benefits that change might bring about in the decision-making process. Unfortunately, the short-term nature of most businesses means that this rarely happens.
If IT built cities
Wayne Turmel
I read the other day that Cisco is helping build a city in Korea. But what are the implications of this? I mean, would you really want to live in a city built by your IT Department? What would it be like?
Earlier opinion
Effective performance management can help reduce quiet quitting
Laura Moncrieffe
If organisations want to overcome 'quiet quitting', they need proactive, engaged leaders who are tapped in to the emotional, psychological, and financial needs of their employees.
Getting to grips with crisis management
Richard Harris-Deans
Managers are likely to navigate at least two or three major crises during their professional lives, and the way they respond could make or break their careers. So how should managers prepare for the worst?
Are we neglecting managers in the new world of work?
Marco Favaloro
With many managers struggling at a personal level in the new world of hybrid work, organisations need to offer additional support to build healthy workplace relationships.
Diverse teams and psychological safety
David Livermore
There’s been a surge of interest recently about the importance of psychological safety, and rightfully so. But like many good things, it's better not to have too much of it.
Inclusion is the key to engagement
Wayne Turmel
How do you keep employees engaged when they aren’t interacting with colleagues every day? The answer is to try to include them whenever the opportunity arises.
Making cross-organizational teams work
Simon Thule Viggers
Cross-organizational teams are a growing trend. But they can have some costly side-effects for the people who are assigned to these temporary projects.
Great expectations?
Wayne Turmel
An issue many managers come up against on remote or hybrid teams is that there are fewer opportunities to inspect peoples' work in person, or on-demand. Dealing with this is all about expectations.
Culturally intelligent teams: different values, same norms
David Livermore
Understanding cultural differences on a diverse team does not automatically translate into better performance. Instead, leaders need to develop team norms that are both inclusive and unifying.
Communication differences on diverse teams
David Livermore
Differences in communication styles can be a constant source of conflict on diverse teams. Understanding these differences is key to building trust, avoiding misunderstandings and leading more effectively.
Hybrid teams: keeping up the connections
Marco Favaloro
It's all too easy for those all-important 'water cooler' moments to evaporate in the new hybrid world of work. So how do you build deeper relationships in teams that rarely share the same physical space?
Leadership advice you should ignore
David Livermore
So much advice to leaders and entrepreneurs is ill suited to leading in today's digital, diverse world. It often includes kernels of truth, but much of it needs a major rethink, starting with these.
The great mismatch?
Wayne Turmel
First was "the Great Resignation." Then there was "Quiet Quitting." But the latest buzzword flying around to help us understand the changing workplace is "the Great Mismatch."
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