Harnessing natural intelligence

Rosie Tomkins | 22 May 2020

All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.

Open questions, open communication

Wayne Turmel

Working remotely, we miss the non-verbal signals we see when working face-to-face. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.

Will employment litigation derail recovery?

Alan Jenkins

Itís all very well governments wanting to get people back to work. But if employers risk litigation or prosecution if staff contract COVID-19, many will conclude that it simply isnít worth the risk of re-opening.

The importance of purpose in movitating your people

Marybeth Belka

One of the biggest lessons from the coronavirus pandemic has been that incredible feats can be accomplished when leaders share a sense of purpose.

Do you run meetings or lead them?

Wayne Turmel

Why do some online meetings get the job done, while others don't? The difference is that successful meetings need to be led - and there is a huge difference between running a meeting and leading one.

Mental wellbeing for leaders and managers

Christine Macdonald

Working in a leadership or management role can be trying at the best of times. But in the uncertain period we find ourselves in at present, the pressures can sometimes seem overwhelming.

Five ways to derail your remote meeting

Wayne Turmel

One reason video conferences and webmeetings often feel like a bit of a train wreck is because they tend to get off to a bad start. Here are the main things that derail virtual meetings and how you can avoid them.

From the archive

Morale: a moving target

Duane Dike

What we think we know about morale is probably wrong, especially the black and white notion that morale is either Ďgoodí or Ďbadí. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.

Andy Hanselman

Keep on keeping on

Andy Hanselman

When I'm asked how organisations can create devoted customers, I reply 'just keep doing great things to them'. It seesm obvious, but creating 'devoted' customers is about consistently doing things that make customers feel valued.

Wayne Turmel

Make your virtual meetings more real

Wayne Turmel

Since web meetings are essentially unavoidable, what can we do to make them as effective as face to face meetings? well, start by staying focused, learning your platform and getting competent.

Myra White

Your computer - friend or foe?

Myra White

Is your computer making you more efficient and productive or is it creating so much stress in your life that your brain no longer performs at its best?

Peter Vajda

The fear of not knowing

Peter Vajda

Many of us over-emphasize how much we know and feel that not knowing something is unacceptable. When was the last time you admitted that you don't know something and felt completely at ease with saying it?

Earlier opinion

How different is leading remotely?

Wayne Turmel

If you've never led a remote team and you're worried about how you might cope if the Coronavirus puts you in that position, fear not. For a competent team leader, the differences aren't as great as you might think.

Managing in the Wiki World

Rod Collins

With the rapid emergence of the Digital Age, top-down, command-and-control management has had its day. Instead, today's organisations need to leverage collective intelligence and shared understanding.

Improve strategic alignment through better metrics

James M. Kerr

People pay attention to what theyíre measured by. So the best way to get a behavior change is to measure to the new behavior intended to be instituted.

Seven characteristics of remarkable businesses

Andy Hanselman

What makes a business remarkable? What gets people talking about it and recommending it to others? The simple answer is that they are dramatically and demonstrably different.

Thereís nothing soft about the heart

Wayne Turmel

Every animal depends on its heart for its existence. And exactly the same is true of an organization, except that rather than a multi-chambered muscle, an organization relies on leadership, managers and flows of information.

Learning is a process, not a result

Duane Dike

None of us learn to read, ride a bike or pack a suitcase in a day. So understanding that learning is a process, not an event is fundamental to creating learning cultures rather than environments based on rote or blind faith.

It's not what you know, it's how fast you learn

Rod Collins

The secret to market success in a rapidly-changing world has less to do with what you know and much more to do with how fast you learn.

You may be a workplace hero without realising it

Nadav Klein

Heroes come in all shapes and sizes, whether in life or in the workplace. But they all have one thing in common: they donít see themselves as heroes.

Financial wellbeing: the next target for workplace disruption?

David Fairhurst

Several years ago, I warned about a looming 'workforce cliff' as demand for workers outstrips supply. Now that employers are thinking differently about the experience they are creating, one area which seems ripe for innovation is pay.

Is paranoia widespread in your firm? You're not alone

Manfred Kets De Vries

Trust is a rare commodity in most workplaces. Yet high-trust organisations are more productive, have higher morale and perform better financially. So what can management do to build a more trusting culture?

A whole new ballgame?

Wayne Turmel

Adopting remote teams might seem like a whole new ball game, but itís the same game - just played on a slightly different field. The WHAT doesnít really change, it's the HOW that's different.

The future of work is creative collaboration

Eugene Hughes

Innovation is very rarely the result of individual genius. Instead, the biggest breakthroughs occur when networks of people with a collective vision join up and share ideas. Thatís why as the fourth industrial revolution unfolds, creative collaborators will be kings.