A formula for trust
John Blakey | 11 Dec 2019
What do we mean by 'trustworthy'? Academics have been arguing for years about what makes a leader trustworthy, but trust can really be boiled down to three clear attributes: ability, integrity and benevolence.
If you're feeling drained, here's why
Manfred Kets De Vries
Your personal “energy barometer” reflects your inner happiness. Bad habits and situations often drain our energy. But do we recognise the symptoms and are we willing to do something about them?
The wise power of utopian thinking
Marc Le Menestrel
The ability to dream our future world into being can help us survive. So imagining an ideal world is also a powerful tool for enhancing proactivity and leading organisational transformation.
Getting virtual meetings to start on time
Wayne Turmel
Why do webmeetings always seem to start late? While there’s no silver bullet that will solve the problem, there are some simple things you can do to help your odds of starting (and finishing) on time.
A faster path to intelligence
Rod Collins
If AI applications can be designed as collective intelligence systems, they may be able to help us move past the rancid divisiveness and entrenched thinking that prevents us from solving our most pressing problems.
The business five principles of Mars
James M. Kerr
Quality, responsibility, mutuality, efficiency and freedom are the foundation of a company culture that has endured through generations of candy-loving kids, big and small.
Mapping the power in your organization
Wayne Turmel
Forget job titles, do you know who has the real power in your organization and who has real influence where it matters most?
How artificial intelligence will transform human thinking
Rod Collins
Will AI benefit mankind or could it lead to the end of the human race? A better understanding of the relationship between human thinking and AI may shed some light on this great uncertainty.
Why business strategy needs to be more than perfume
Daniel Deneffe
Many ‘grand’ business strategies are well-packaged and smell great. But what ultimately determines the success of a business isn’t strategy but something much more simple: the choices that customers make to buy or not to buy.
How to tell if you're mansplaining
David Livermore
Are mansplaining and its close cousin, whitesplaining, real things or are they just more pop psychology terms? David Livermore interviews Dr Amy Heaton to find out.
Getting feedback from a virtual audience
Wayne Turmel
Speaking to large groups on-line can be deeply disconcerting. Why? Because even in a lecture-type presentation, you get all kinds of feedback. But doing it virtually feels like you’re talking into a void.
The new rules for how business works
Rod Collins
Whether we like it or not, the digital revolution has completely rewritten the rules of how the world works. And even more disconcertingly for those who want to hold onto the old rules, this revolution is only just getting started.
Three inconvenient truths about corruption
Marc Le Menestrel
Any definition of corruption that does not include your own actions is a self-protective fantasy. So having honest, adult conversations about corruption requires accepting that none of us is ethically pure.
Three inconvenient truths about corruption
Marc Le Menestrel
Any definition of corruption that does not include your own actions is a self-protective fantasy. So having honest, adult conversations about corruption requires accepting that none of us is ethically pure.
Faith, trust and teamwork
Wayne Turmel
Having faith is a wonderful thing. But today's project and functional teams need to run on trust. Why? Because unlike faith, trust is evidence-based, built on measurable results and can be restored through hard work.
The powerful drivers and blockers of leadership
Ian C. Woodward
Exploring the hidden forces that motivate and hinder you can make you a better leader. And when it comes to self-development, the first challenge anyone faces is deepening their self-awareness.
Opening the Johari Window
James M. Kerr
The Johari Window is a technique that can be used to expose an individual’s blind spots and increase self-discovery. It’s also a useful way to improve team performance and encourage breakthrough thinking.
Leading organisations as ecosystems (rather than elephants)
Sharon Olivier
The world isn't predictable, uniform or controllable. So trying to run organisations via planned, top-down programmes dictated by senior leaders is doomed to failure. Instead, we need to start viewing organisations as living eco systems, rather than some sort of machine.
Vital lessons from an eight year old
Wayne Turmel
The most important business lesson I ever learned, I learned at eight years old. And it’s something that is as relevant to all of us today as it was to me as a kid back then.
Recent Podcasts
From the archive
Morale: a moving target
Duane Dike
What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.
An ocean of gadgets
Dan Bobinski
I see a lot of parallels between the ocean and technology. At times we get smooth, steady growth. But sometimes new gadgets and technologies come flooding into our lives so fast that it's all we can do to keep our head above water.
Developing a virtual presence
Wayne Turmel
Remote workers need a way to build presence. But how do you find ways to get in front of influencers in your organization when you don't have the option of regular physical interaction.
Integrity should not be on your 'to do' list
Dan Bobinski
Maintaining integrity can get tough when so-called leaders all around us are lacking it. But we all need to set and strive for high standards within ourselves – and we ought to remember, too, that we just can't make integrity one of our goals – we achieve those goals on the strength of our integrity.
The importance of succession planning
Stephen Seymour
Careful succession planning is critical when those at the helm of a business decide to hand over responsibility to new management. So if you want to boost the value and saleability of your business for the future, start planning for and building the next generation of human resources right now.
Earlier opinion
We all need proper vacations
Peter Vajda
We've said it before and we'll say it again. Everyone needs a proper holiday. Taking real time out from work is a non-negotiable necessity if we're to to maintain a healthy mind, body and soul.
Encouraging innovation in large organizations
John Brooker
Many large organizations have problems with innovation. So unlocking their potential means understanding the key factors that influence innovation and how leadership behavior influences them.
Code is easier than people
Wayne Turmel
Going from being a ‘doer’ to being a manager isn’t easy, because managing others demands interpersonal and communication skills that need to be worked on.
Moving beyond endless debate
Rod Collins
Rather than finding workable solutions to our most intractable problems, we seem to be locked into endless cycles of debate that prevent meaningful action from ever happening.
The Icarus syndrome: flying too close to the sun
Manfred Kets De Vries
The Icarus syndrome, with its signature lack of humility, has felled many leaders who planned grandly but failed miserably. That’s why every leader needs to keep their hubris in check.
How to take expert advice
Wayne Turmel
You could drive yourself crazy trying to follow every piece of advice you get - and often the experts disagree. So how is a rational person supposed to take all this advice without their heads imploding?
Are all white people privileged?
David Livermore
You can’t have an honest conversation about cultural intelligence without addressing 'white privilege', the idea that white people inherit certain privileges simply by the color of their skin. But this isn't an easy thing to discuss.
The art of creating positive intentions in the workplace
Sarah Gornall
Have you ever stopped to take stock of what you are focusing on? In all aspects of our work and life, our focus either holds us back or provides a springboard to success. So use it to create positive intentions for yourself rather than dwelling on the things you don’t want.
The 'golden suggestion' for managers
Wayne Turmel
The old saying “do unto others as you’d like them to do unto you” Is fine advice. But when it comes to management, it's not so simple. Let me explain why it doesn’t stack up.
How to get your ideas adopted
Anne Miller
Nothing is more frustrating than a great idea falling on deaf ears. If this happens to you, don't get demoralized, get smart. To get your ideas adopted, you need a strategy.
What (not) to do in the crosshairs of digital disruption
Joerg Niessing
Just 15 years ago, Swiss company Kuoni was one of Europe's best-known travel brands. But its failure to embrace the wave of digital disruption engulfing the travel industry proved to be a disastrous and irreversible mistake.
How collective intelligence can prevent business meltdowns
Rod Collins
Anyone who has worked in a business for a long time will probably have a story about an actual or near catastrophic meltdown. But as my own experience shows, leverage collective intelligence is the best way of avoiding these disastrous situations.
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