Category Archive

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Five simple, curmudgeonly email rules

Wayne Turmel | 01 September 2017

Many things in life are necessary but annoying - especially email. So here are five simple things everyone can do with their emails that will help make everyone less generally cranky:

Do your filters stop you from hearing?

Peter Vajda | 08 May 2017

Every time you have a conversation, what you hear gets distorted by the unconscious listening filters each of us develops early in life and carries with us into adulthood. And that means that too often, we listen but we don't really hear.

Success depends on you

Janet Howd | 26 April 2017

One of the most stressful situations anyone can find themselves in is delivering a presentation. But as with any human endeavour, the key to delivering a successful outcome is simple. Practise.

How to increase the effectiveness of leadership team meetings

Achim Preuss | 25 April 2017

Poorly-managed meetings are a catastrophic waste of time, leading to poor decisions, unresolved problems and missed opportunities. So here are six actions that can make leadership team meetings more productive.

Boredom, smartphones and cultural intelligence

David Livermore | 13 April 2017

Moments of boredom free up our mind to think creatively. But who has time to be bored these days? Most people seem to be glued to their smartphones whenever there’s a moment to spare.

Should we judge?

Duane Dike | 11 April 2017

Making assumptions about others is a risky business. We don’t know their lives. We don’t know their happiness or their loneliness. We don’t know how they confront their issues. So why not converse? Enjoy it while you can, then move on when the environment changes.

Dealing with a space invader

John McLachlan | 18 January 2017

We all know them. They’re the space invaders, the people who waste your time at work, ignore your boundaries and make you feel uncomfortable. But how do you spot one - and how do you deal with them?

Meaning what we say?

Janet Howd | 09 January 2017

An unintended consequence of the aftermath of the deregulation of the financial markets in the late 1980s was the deregulation of once-powerful words that has stripped them of much of their impact.

Your voice and your identity

Janet Howd | 08 December 2016

Technology has made it possible to identify anyone by their unique voice pattern within about three seconds. That has some interesting implications - for good and for ill.

You can't take the practice out of presenting

Janet Howd | 25 October 2016

Our fear of giving a presentation often means we perform well below par. But running a marathon scares people too, yet those who try it usually perform well. Why should that be?

North America's accent problem

Wayne Turmel | 04 October 2016

As a Canadian who spends a lot of time on international conference calls and webinars, it's impossible not to notice that almost everyone can deal with foreign accents except (North) Americans.

Five ways to present like an Olympian

Wayne Turmel | 23 August 2016

Being right is no guarantee of success when trying to sway others. When putting information across to others, you need to be clear, organized, appealing, in control and deliver in ways that boost your credibility.

Interconnectedness: a blessing or a curse?

Janet Howd | 12 August 2016

For a species that is often belligerent and territorial, it isn't surprising that human beings are finding the sudden interconnectedness brought about by technology sometimes difficult to handle.

Taking the terror out of talking

Janet Howd | 08 July 2016

Apple’s new Breathe app is designed to help reduce stress through deep breathing. But breathing is also critical to taking the terror out of speaking or presenting in public.

How much do you waste on email?

Wayne Turmel | 08 July 2016

How much time does the average employee spend on email each day? You’d think that’s a simple question, demanding a simple answer. But it’s not.

Too much information, too little communication

Craig Smith | 06 July 2016

Half the human brain is dedicated to attaching meaning to visual images. So doesn’t it make sense to use more visualisation to cut down on today’s endemic information overload?

The art of speaking well

Michael Jones | 29 June 2016

In times of crisis, fear and uncertainty, we need to pay attention to the art of speaking well and remember that when used carelessly, words can easily transform a community into a mob.

By their words you shall know them

Janet Howd | 22 February 2016

'Mis-speaking’ is an impossibility because words that go against the grain of your own beliefs just don't enter your head. Which leads me to think about the meaning behind the words of one Donald Trump.

We need to talk!

Janet Howd | 13 January 2016

Our growing addiction to smartphones, digital symbols and text-speech is marginalizing spoken language and risks turning mankind into a race of sedentary, picture-watching zombies.

Will too much communication kill communication?

Janet Howd | 15 December 2015

We are the first generation in history to have all humanity’s accumulated knowledge, quite literally, at our fingertips. But far from empowering us, that deluge of information is in danger of doing us more harm than good.

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