Extreme Trust is another important contribution to the betterment of management thinking from the team of Peppers and Rogers., who argue that businesses must deliberately act to protect the interests of customers proactively, before they have a chance to spread negative buzz.
Light Footprint Management draws inspiration from two unconventional sources; Barack Obama's 'light footprint' military doctrine, and what the author has elsewhere called China's 'management revolution,' discussing how both have evolved as responses to our often complex and turbulent world.
In a fast-changing world, the ability to adapt quickly to any situation is becoming a vital asset for everyone. Adaptability tells you all you need to know about the art of strategy in a series of powerful survival rules and lessons from 50 top brands.
'Faire la trace', by Rémi Engelbrecht, contains seven lessons for managers which can be learnt from guiding aspiring climbers in the European Alps. The author is both a qualified, alpine mountain guide and a management consultant so he writes with authority.
Sustainability has moved from being the 'right thing to do' to being the optimal driver of business strategy. This book articulates the drivers for innovation and how to practically think through and then act to embed sustainability into your organization's DNA.
If you want to know what lies behind all the hype about cloud computing and what it means for your business but don't want to be blinded by technical detail, this surprisingly readable book by Christopher Barnatt is a great place to start.
Coping with a constant stream of emails - in my case up to 150 a day - is a major part of the burden of office life. At fault was my failure to manage them - and this book provides an answer to that email overload.
This book demystifies seven essential business programs (or, best practices) needed for improving performance and delivering lasting results within today's competitive backdrop.
The process of innovation is like a board game in which a large number of squares say things like 'miss a go' or 'go back three spaces'. This guide will help players avoid those squares and to land instead on those that read 'take another turn'.
Trust Unwrapped is a story about integrity, trust and chocolate, a rather unusual formula. It also differs from most business manuals in being more fun to read and more concise.
What is innovation? How does it happen? How can businesses
encourage innovation? Is it possible to create a culture of
innovation? How do you move from an idea to an insight to an
How do ordinary people like Richard Branson, Jack Welch or Warren Buffett become superstars? What do they do that catapults them to the top while others struggle valiantly but achieve only moderate success?
Despite the obvious impact an ineffective manager has on an organisation's profitability, many still pay little attention to supporting new managers, particularly in their first supervisory role. This book could be the answer.
Increasingly, people are asked to be members of a virtual team – or multiple teams. But as this book asks, how well suited are human beings to working in teams that stretch across a dozen time zones?
How do you manage people you don't see every day, may never actually have met in person and who may be working not just in different cities, but on different continents?
Career Helium is a modern-day fable thats helps the reader to understand the implicit rules that determine what it takes to succeed in the world of business. Dr Rob Yeung, Director of leadership consulting firm Talentspace, has been reading it.
Why do bosses behave the way they do? As this book explains, even the nicest, friendliest people can become dictator-like in organizational systems that encourage bad bosses. But by understanding this, both employees and bosses can take the first steps to creating better relationships.
Managers don't become poor on purpose. They don't aspire to mediocrity. They just don't work on the right things. This useful real-world guide to becoming a more effective and successful manager lays out what those 'right things' are.
It takes more than traditional intelligence for individuals or organizations to be successful. But how can emotional intelligence be taken beyond the individual to become something a group or entire organization can build and utilize collectively?
The Top Performers Guide to Change helps you develop a level of self-awareness critical to understanding your own natural response and how to modify it to be more effective.
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