Globalization & Outsourcing

Diversity at the top: are companies walking the talk?

Public companies in the world’s leading economies earn an increasing proportion of their revenues from outside their home countries. But does their leadership reflect this global reality?

Driving enterprise growth in emerging markets

For the leaders of global business units, the focus on achieving their own targets can become a barrier to growth for the organization as a whole. That's why building enterprise-wide growth requires focused collaboration and a special mind-set.

What makes a growth leader?

Leading an organization through a period of rapid growth is hard work. But when that growth is taking place outside a company's home culture or market, growth leaders face even tougher challenges.

The culturally intelligent organization

We know what a culturally intelligent individual looks like. We have more than 15 years of research that answers that question. But what are the characteristics of a culturally intelligent organization?

International growth and cultural intelligence

The economic downturn is spurring companies to become more international, not less. And this makes their team's cultural intelligence (CQ) all the more important.

Business, Chinese-style

People in the West do business rapidly, frightened that if they don't act quickly, the deal will be lost. The Chinese way is very different. It takes time and patience. And perhaps that's no bad thing.

Can you really be a "Global" leader?

Whatever leadership and management books might try to tell us, leadership simply isn't is a universal skill set that works that same anywhere. All of us carry implicit cultural assumptions about what makes a good leader – which is why we need to ditch all those 'one-size-fits-all' leadership mantras.

To outsource or not to outsource?

Whatever the numbers might suggest, it is almost impossible to successfully outsource the sharp-end of your business, particularly when that means your interface with customers. Yet many organisations still don't seem to understand this.

A retrospective of the 21st Century

Looking back at the first decade of the 21st century, it's hard to avoid thinking that we should be ashamed of how little we have accomplished. But even if we haven't seen much revolutionary change, some vital trends have nevertheless emerged that will shape all of our lives.

Cultural intelligence: a better way to fly

How do you operate in markets you don't fully understand? And how do you find leaders able to grow local business, communicate with headquarters and manage local teams effectively while implementing global processes and strategies? This case study provides some powerful lessons.

How culture impacts management practices

The US is considered a world leader in management. But despite the popularity of 'the American way', it is unclear whether it is effective in cultures that don't subscribe to the US model of individualism and aggressive and capitalism.

The politics of China-bashing

We live in a global world. There's no going back. And while there are challenges that need to be regulated and addressed, our global interconnectivity also brings with it many opportunities.

China and the world of tomorrow

Economist and author, Linda Yueh, tells Stuart Crainer how China went from being one of the poorest countries in the world to its second largest economy in only four decades - and explores the challenges it faces in the future.

India and China firms seeking European and American talent

A growing number of firms from India and China are planning to increase the number of staff they hire in North America and Europe, a new report has revealed.

Outsourcing threatened by poor risk management

The global market in outsourcing may be worth thousands of billions of dollars, but as a new study has found, the management of these vital projects often leaves much to be desired.

Latest book podcasts

More Podcasts

Steve Cockram: the Voice-Driven Leader

Steve Cockram, co-founder of Giant Worldwide, talks about his latest book, 'The Voice-Driven Leader' and explains how to create environments in which every voice gets heard.

What is Relationship Currency?

Keynote speaker and transformational coach, Ravi Rajani, talks about his new book, "Relationship currency: five communication habits for limitless influence and business success".

Hone - how purposeful leaders defy drift

We dive into the new book from Deloitte's Geoff Tuff and Steven Goldbach, 'Hone - how purposeful leaders defy drift'.

Lesley Cooper on stress and pressure at work

In this episode we discuss wellbeing at work with Lesley Cooper, including the issues of fear-based cultures and psychological safety.

Improving, not inventing: the secret of China's success

China is affecting the way global business operates and the way value-chains work. In particular, it is changing the speed at which business is done. And to do this, it is concentrating on improving, rather than inventing.

Trends for the Tens

The transition into the second decade of the century has futurists busily forecasting what's coming next. I've been thinking more about the kinds of cross-cultural management trends we can expect in the Tens. So here are some of the big changes I expect to see over the next few years.

Cultural intelligence: nice ideal or a key to survival?

In a shrinking world, cultural intelligence (or CQ) is more than just a nice-to-have. The capability to function effectively across national, ethnic, and organizational cultures has a direct correlation to the bottom line and to a company's sustainability in the flat world of globalized business.

How to bestride continents with confidence

Whether the recession ends this year or next, managers are going to have to get used to the reality of being in charge of ever more culturally diverse and geographically remote teams.

The future of HR and IT will be off-shore

The economic slump is likely to lead to an acceleration of functions, such as HR, IT, procurement and even finance being outsourced overseas.

Global migration the new management challenge

Western businesses will have to look to emerging economies to plug their skills gaps as their own workforces age and shrink – creating a whole new set of management challenges.

UK firms failing to recruit international leaders

In the global business world it makes sense to recruit internationally-focused executives and leaders. So why do only a fifth of British employers agree?

Outsourcing is harder to manage than you may think

Outsourcing is much more complicated than simply shunting an IT function from the West to India or the Far East – as well as being much more challenging to manage.

Chinese managers underestimated by West

Complacent Westerners are seriously underestimating the threat posed by an up-and-coming generation of ambitious, well educated and imaginative Chinese managers.

Rising costs hit offshoring

With the cost of an employee in India now aything up to $US 60k per year, many multinational companies are starting to rethink their offshore plans.

Fear of offshoring worse than the reality

The fear may be all too real, but Western workers who assume their jobs are threatened by impossibly low-wage competition from India and the Far East are often simply wrong.

Law of unexpected consequences

Time once again to visit the Corporate Cynic as he takes an in-depth look at the unintended effects of outsourcing.

U.S workers fear for their jobs as Indian salaries boom

As Indian workers are toasting record pay rises, their counterparts in America are bracing themselves for a wave of job cuts.

Today's leaders are the global generation

Today's up-and-coming business leaders are a 'global generation' unhindered by barriers of geography, culture or communication – but lacking in business education.

China to overtake U.S. as driver of world economy

China's emergence as a powerhouse of technological innovation may mean it soon overtakes the U.S. as the principal driver of the world's economy.

Latest book reviews

MORE BOOK REVIEWS

Hone - How Purposeful Leaders Defy Drift

Hone - How Purposeful Leaders Defy Drift

Geoff Tuff and Steven Goldbach

In a business landscape obsessed with transformation and disruption, Hone offers a refreshingly counterintuitive approach to today's organisational challenges.

Lead Like Julius Caesar

Lead Like Julius Caesar

Paul Vanderbroeck

What can Julius Caesar's imperfect story - his spectacular failures as well as his success - tell us about contemporary leadership challenges?

Relationship Currency

Relationship Currency

Ravi Rajani

In an era where AI can draft emails and manage our schedules, 'Relationship Currency' is a timely reminder of the importance of investing in genuine human connection.