Culture fit vs. authenticity

David Livermore | 18 Jun 2018

Authenticity - being yourself - can sometimes collide with organizational values. So how far should any of us be expected to give up our authentic preferences for the sake of an organizational purpose?

Nine habits that build trust

John Blakey

There’s a lot more to trust than just delivering on your promises. In fact, doing what you say you will do is only the basic entry-level requirement if you want to inspire trust in those you lead.

Managing risks in a hyper-connected world

Rod Collins

As we all know, risk is a fact of life. But as the world becomes more connected, new risks have emerged that demand new tools to mitigate them and to thwart a new generation of threats.

What can be done about bullies at work?

Manfred Kets De Vries

Workplace bullying is a silent epidemic that causes a host of psychological and physical health problems. So why is addressing the problem and stamping out bullying such an uphill battle for everyone involved?

10 characteristics of customer-focused businesses

Andy Hanselman

Customer-focused organisations are dramatically and demonstrably different from their competitors. They don’t just meet customer expectations, they consistently try to exceed them in everything they do.

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Why change? Why not?

Duane Dike | 21 May 2018

Change often fails because it is based on a plan/do model. We plan, and then expect people to do. But that ignores the exploration, thinking, mistaking, learning, testing and struggling that needs to come in between.

Are you addicted to power?

Manfred Kets De Vries

In democracies, a free press and the separation of powers reduce the risk of leaders becoming power addicts. But most businesses concentrate power at the top, a design that all too easily leads to power intoxication.

Leaders, go away!

Duane Dike

Too many bosses fail to understand that every individual thinks and works at different rates or that we all need to distinguish between important and not so important work to operate effectively.

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Podcasts

Exploring charisma

What Matters

There is a stereotypical image that a charismatic leader is a confident extrovert. But as we find out from Nikki Owen, author of "Charismatic to the Core", you don't have to shout or show off to be charismatic.

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Hot Topics

Creativity & Innovation

Improve your personal creativity and help organizations do the same.

Customer Service

Because good service starts with good management.

Leadership

Have we learned anything new about leadership over the past few decades?

Team Building

How to put the "we" into a team.

The Change Challenge

Most change initiatives fail to deliver. Here's why.

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Interviews

The geopolitics of the steppes

Jean-François Fiorina, Associate-Dean of Grenoble Ecole de Management, talks to Central Asian specialist, writer and explorer, René Cagnat, about the changing geopolitics of a vast region of the globe that is often overlooked.

It’s a fake! Countering the counterfeiters

Counterfeiting has become a global epidemic. Pierre Delval, one of the world’s leading authorities on counterfeiting, talks to Jean-François Fiorina, Associate-Dean of Grenoble Ecole de Management, about the scale of problem and the measures we need to take to combat it.

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