Change, especially when it is unexpected, commonly triggers anxiety, distraction and loss of motivation. But rather than simply ignoring the negative effects of change, surely it makes sense to help individuals to deal better with the uncomfortable and unpredictable.
Many breakthrough ideas get ignored because business leaders are unable to grasp concepts that don't fit their expectations of what will work within their firm or industry. So how can we avoid these business blind spots?
One of the biggest mistakes business people make is executing the plan/do model. We plan, and then expect people to do. But questioning how we do things is vital, and we too easily forget about the exploration, thinking, mistaking, learning, testing and struggling that goes with change.
Many people claim they want to ‘heal’. In reality, however, what they’re actually looking for isn’t healing, it’s simply a quick-fix that can reduce their pain and suffering. That’s an important distinction, because true healing can be both challenging and threatening.
It isn’t motivation that spurs us on to change, improve ourselves or to live an extraordinary life. Motivation is too transient for that. The most powerful energy is force of will, the staying power to keep on keeping on even when our motivation is absent or at a low ebb.
Habits are efficient. Organizations can't function without them - otherwise they would be constantly struggling to find an appropriate response to every situation no matter how many times they had experienced it. But how do you change an old habit or create a new one?
Why do some people always seem to need to run other peoples' lives? Why do they prefer to tell others how to live their lives rather than getting to know themselves? And how can they close the book on other peoples' lives and start to author the book of their own?
We’re all biased. But an awareness of these biases doesn’t automatically lead to change or stop them creeping into everyday decisions. If you want to navigate through cultural situations with both respect and effectiveness, you need a plan to improve your cultural intelligence.
Business isn’t an exercise in numbers, it is an enterprise of humanity that is an inalienable part of life. So if we focus on taking care of the people in our enterprise and harness our intuitive capacity to co-create together, business will take care of itself.
The decision by Starbucks to help employees to complete a college degree is genius on many levels. The offer alone represents hope for a way out of the no-hope fast-food job cycle. But even if employees don't take up the offer, I'd wager morale, workmanship and turnover rates will all improve, too.
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