Peter Osborne | 26 Mar 2015
Time and again, projects get derailed for the same reasons. But how do you know if a project is in trouble? Here are five questions programme sponsors should ask to establish the health of their project and to keep it heading along the right track.
Jas Gaurav Singh
The second article in our City of the Future series examines the need for state-of-the-art public access to services and service delivery, arguing that only multi-channel access will suffice in satisfying today’s “connected” citizen.
Many people get so nervous and uptight when they have to present or speak in public that they feel as if they are going to pass out. If that’s you, don’t worry. All you need to do is learn to breath.
Lindsey Donato & Ed Nevins
In the first of a new nine-part series on issues facing the city of the future, Lindsey Donato and Ed Nevins explore the need for transparency in city government.
The American model of leadership may be ubiquitous, but it’s not universally appreciated by other cultures. Indeed, the difference in mindset between Americans and Europeans can sometime be as wide as the Atlantic. So what can the two learn from each other?
John Girard | 18 Mar 2015
Storytelling is very much ‘in vogue’ in management circles, but conversation alone often fails to create value. In fact, many workplace conversations are disruptive or even damaging. The trick is to move from casual conversation to deliberate dialogue.
The difference between management and leadership is like the difference between flashlight and candlelight. In the focused, flash-lit world of management, we try to bend others to our will. But in the candle-lit world of dialogue, we blend with others in order to see a greater whole.
Leaders are critical to a climate of innovative thinking. Great ideas don't emerge from companies whose leaders try to control and micromanage. Innovation only thrives in organizations whose members are free to think and express themselves.
Many managers are expected to train their staff. But if no one has ever shown them how to do it effectively, then how could they possibly know? They way adults learn is not a preprogrammed brain file, nor is it installed in us when we're born or when we become a manager.
The Connected Manager
24 Mar 2015
Have you ever been in the sort of meeting where most of the attendees are in a conference room, but a few are on a speaker phone? They rarely work well. But the problem isn't about sound or audio, it’s the lack of eye contact. And the solution is to understand that and compensate for it.
10 Mar 2015
Sometimes people have very good reasons for not using their tools. But often the reasons aren’t very good at all. Take the humble webcam. Most of us now have access to webmeeting tools that can use a webcam. So if you're not using one, perhaps you should ask yourself why not.
02 Mar 2015
Thanks to email, we communicate much more in writing now than at any time since the invention of the telephone. But much of this is neither clear nor coherent. Not only are we drowning in unnecessary email, we’re also bombarded with terrible language from people who ought to know better.
23 Feb 2015
Good meetings add value. Bad ones destroy it (and the souls of attendees). But simply doing away with them entirely in favor of email exchanges or discussion sites won't work either - it's is a classic case of 'throwing the baby out with the bathwater'
News & Ideas
What goes around, comes around. A hostile personality increases the risk of heart disease
When currency wars break out, business gets caught in the crossfire
Businesses can't afford to ignore the geopolitical climate in which they have to operate
Any business that operates outside its home turf needs a grasp of geopolitics
The gap between having a vision and inspiring others to help you achieve it is common to every business leader. Dawna Jones talks to Guido Palazzo, professor of business ethics at HEC Lausanne, about how stories can help you communicate your vision
Whether it's personalised bill-boards, talking windows or mobile phones that know what product we're looking at in a store, the future of shopping has already arrived. And as we hear in this interview with Dr David Lewis, the neuro-psychologist who invented the science of shopping, that's only the beginning.
Author and management consultant, James Kerr, talks about his latest book, The Executive Checklist, and explains how making the business world simpler can help leaders improve the ways in which they guide and shape their organizations.
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