Why change? Why not?

Duane Dike | 21 May 2018

Change often fails because it is based on a plan/do model. We plan, and then expect people to do. But that ignores the exploration, thinking, mistaking, learning, testing and struggling that needs to come in between.

Accountability is more important than accounting

Wayne Turmel

What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?

Are you addicted to power?

Manfred Kets De Vries

In democracies, a free press and the separation of powers reduce the risk of leaders becoming power addicts. But most businesses concentrate power at the top, a design that all too easily leads to power intoxication.

Leaders, go away!

Duane Dike

Too many bosses fail to understand that every individual thinks and works at different rates or that we all need to distinguish between important and not so important work to operate effectively.

Mapping the power in your organization

Wayne Turmel

Forget job titles, do you know who has the real power in your organization and who has real influence where it matters most?

Quick fixes can lead to great innovations

Max McKeown

Most innovation is quick-and-dirty. But there's nothing wrong with quick fixes - they point to real customer needs much more accurately than focus groups and reflect new tastes and fashions.

Do CEOs deserve their pay?

Manfred Kets De Vries

In order to understand the greed spiral of CEO pay, we need to look at the systemic issues and dynamics that have led to the modern-day ‘cult of the CEO’.

From the archive

Morale: a moving target

Duane Dike

What we think we know about morale is probably wrong, especially the black and white notion that morale is either ‘good’ or ‘bad’. Like most human feelings, morale is a moving target, which is why being sensitive to its nuances is such a key skill for leaders.

Bob Selden

Are you ready for your Murdoch moment?

Bob Selden

As corporate crises go, the one engulfing News International is a pretty major one. An organization is never more vulnerable than when a crisis strikes, but some leaders can handle crises in a way that sets them apart. So what do these leaders do that others do not? And how does News International stack up?

Robert Heller

Paradoxes and fusion management

Robert Heller

There are many paradoxes in a manager's world, which is why I advocate Fusion Management, a technique that recognises there are very few absolutes but a world of endless trade-offs.

Peter Vajda

Are you suffering from burnout?

Peter Vajda

Burnout is a slow burn – a process, not an event. That's why it can be so difficult to acknowledge that it is affecting you. But when people are viewed simply as functions, burnout can be built into the very structure of an organization.

John Blackwell

Taming the digital beast

John Blackwell

The "white noise" of e-mail is one of the main reasons organisations are finding it increasingly difficult to get important information through to their staff. So what's gone wrong? And how can organisations and individuals see their way through the electronic fog that is choking our ability to communicate.

Earlier opinion

Office politics when you're not in an office

Wayne Turmel

People who work remotely often view the absence of office politics as a real plus. But they’re wrong. Understanding organizational and inter-personal dynamics is a critical part of that thing called ‘work’.

Leadership Is a journey, not a destination

Ian C. Woodward

Whether you are a leader of today or tomorrow, thinking consciously about leadership is essential. Every context requires different talents and skills, so leaders must learn to adjust themselves along the way.

The human-machine symbiosis

Rod Collins

Machines are becoming more humanlike. But rather than posing a threat to mankind, could this reformulation of the human-machine symbiosis spark a renaissance of humanity?

Are you managing your boss?

Myra White

Your relationship with your boss requires careful management. You need to building a cooperative working relationship and understand their needs and working style if you're going to make it work.

Twelve ways to cure procrastination

Jurgen Wolff

The number one reason we often fail to achieve what we know in our hearts we could is procrastination. Here are a a variety of approaches to help you confront what can be a complicated beast.

Five remote team new year's resolutions

Wayne Turmel

The new year is a great time to ask some fundamental questions about how your project team works together and what needs to change. So here are five "resolutions" you should at least consider for your remote team.

What you say. What your customers think

Andy Hanselman

Have you ever stopped to think what glib scripted responses to customer enquiries say about your business? Perhaps you should try waiting in your own queues or dealing with your own call centre.

An evolutionary leap in human intelligence?

Rod Collins

Digital Transformation is arguably the most far-reaching socio-economic revolution in human history. But most of us remain blind to the real magnitude of the changes this will bring.

Resolutions and the blame game

Peter Vajda

This year, as every year, almost everyone who make New Year's resolutions will have given up or failed by Valentine's Day. And that's because we get stuck in a victim mentality that stops us following through on our intentions.

Is blockchain the future of IT?

Rod Collins

Because it extinguishes the ‘power of one’, blockchain is game-changing systems architecture that looks set to revolutionize the way we build IT systems.

The best gift this Christmas

Wayne Turmel

Want to do something nice for your team this holiday season? How about helping them do nothing at all - or at the very least, a bit less - even if you have to enforce it strenuously.

The theory thing

Duane Dike

Management theories are constantly changing because our business world is in a state of eternal flux. So if business leaders can’t change their ways of thinking, they risk being left behind by the march of history.