The Connected Manager - Better Management in a Virtual World
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Wayne Turmel

Wayne Turmel

W. Wayne Turmel is a speaker, writer and corporate drone who lives in Chicago Il. He is the founder and president of and the author of Meet Like you Mean it, a book that helps virtual and remote teams collaborate more effectively.

@greatwebmeeting website

Hybrid meetings and the eye of the beholder

24 Mar 2015

Have you ever been in the sort of meeting where most of the attendees are in a conference room, but a few are on a speaker phone? They rarely work well. But the problem isn't about sound or audio, it’s the lack of eye contact. And the solution is to understand that and compensate for it.

Do webcams matter?

10 Mar 2015

Sometimes people have very good reasons for not using their tools. But often the reasons aren’t very good at all. Take the humble webcam. Most of us now have access to webmeeting tools that can use a webcam. So if you're not using one, perhaps you should ask yourself why not.

Mapping the power in your organization

09 Mar 2015

Do you know who has the real power in your organization? Forget job titles, that means knowing whose support you need when it comes to getting things done, approved, funded and supported and who has real influence where it matters most.

Why business writing doesn't communicate

02 Mar 2015

Thanks to email, we communicate much more in writing now than at any time since the invention of the telephone. But much of this is neither clear nor coherent. Not only are we drowning in unnecessary email, we’re also bombarded with terrible language from people who ought to know better.

Babies, bathwater and meetings

23 Feb 2015

Good meetings add value. Bad ones destroy it (and the souls of attendees). But simply doing away with them entirely in favor of email exchanges or discussion sites won't work either - it's is a classic case of 'throwing the baby out with the bathwater'

Do you know what's in your technology toolkit?

12 Feb 2015

Does your team have the collaboration technology it needs to communicate effectively? If your answer is "no", you might want to take a step back and reconsider. The chances are that you actually have everything you need at your disposal, but don't even know it.

Dealing with 'app fatigue'

02 Feb 2015

Feeling overwhelmed and burned out on technology? You’re not alone. There are literally thousands of productivity apps out there, but is this onslaught of tools actually doing anything to solve our communication challenges?

Getting virtual meetings to start on time

21 Jan 2015

Why do webmeetings always seem to start late? The bad news is that there’s no silver bullet that will solve the problem. The good news is, there are some simple things you can do to help your odds of starting (and finishing) on time.

Fixing the boat in the water

14 Jan 2015

There’s no shortage of advice out there on how to put together an effective remote team. But what about fixing one that has gone off the rails? How do you improve the performance or relationships on an existing team that’s already in trouble?

Avoiding the back-to-work blues

05 Jan 2015

For most of us, the first Monday in January after New Year’s Day is the first “real” day back at work. So it’s worth taking a moment to consider what to say to your team as you all re-enter the ‘workosphere’ and to take stock of the dynamics you’ll encounter this week.

Five end-of-year questions for remote managers

19 Dec 2014

At some point in the year we all need to stop, reflect on what’s happened and what looms ahead. And given that another year is looming, in that spirit of reflection, here are five questions all team leaders should ask themselves

How well do you know your webmeeting platform?

11 Dec 2014

Well over three-quarters of people who use webmeeting tools use only 20% of their features. So do you know what you really have at your disposal? Are you making the most of your tools? How do you know?

Building social capital in remote teams

02 Dec 2014

Social capital is vital to every team. But in remote teams, the incidental and tacit communication that helps form social bonds just isn’t there. So you have to go about building it on purpose rather than expecting it to grow organically.

Trust, risk and remote teams

26 Nov 2014

Working in remote teams isn’t intrinsically more difficult than working together, but it is different. And one of those differences is the role risk plays in building or damaging team trust when working in isolation from others.

Five seconds to better virtual meetings

11 Nov 2014

Here’s an incredibly simple technique that will radically improve the effectiveness of any online presentation, meetings or training session. All you need to do is count to five slowly.

Managing change remotely

29 Oct 2014

Managing change isn't easy. It’s even harder when people are scattered across time zones, oceans and departments. Change is both inevitable and necessary. But it doesn’t have to be messy. So how can you effectively lead change in remote teams?

Your team members aren’t pawns in a chess game

16 Oct 2014

Project management and team leadership are often viewed as chess games. But there’s one important difference. Those pieces on the chess board aren’t human. Your team members are - and they need to be treated accordingly.

Getting feedback from a virtual audience

09 Oct 2014

Speaking to large groups online can be deeply disconcerting. Why? Because even in a one-way, lecture-type of presentation, you’re getting all kinds of feedback. But doing it virtually feels like you’re talking into a void.

Real rules need to be explicit

01 Oct 2014

Like baseball, every workplace has “unwritten rules” about how things work. That’s great, until something goes wrong. Since teamwork is a fragile dynamic at the best of times, it’s a good idea to determine the behaviors you expect from each other and make them explicit.

Ask your team a 3,000 year-old question

24 Sep 2014

It’s a simple question: “why is this meeting different from every other meeting?” But if you are mindful as to your meeting's purpose and desired outcome, you will accomplish far more than if you approach it as an empty ritual.