The Connected Manager - Better Management in a Virtual World
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Wayne Turmel

Wayne Turmel

W. Wayne Turmel is a speaker, writer and corporate drone who lives in Chicago Il. He is the founder and president of, a co-founder of The Remote Leadership Institute and the author of Meet Like you Mean it, a book that helps virtual and remote teams collaborate more effectively.

@greatwebmeeting website

Don't use technology as an excuse for bad management

24 Aug 2015

When it comes to managing a remote team, technology is not a communication problem. Your choices are the problem. You need to choose the right tool then execute your communication well - and stop blaming the tools if you chose the wrong one for the wrong reason.

Don’t confuse task completion with productivity

18 Aug 2015

People who work remotely or from home often claim to be ‘more productive’. But productivity is a long-term measurement that means more than just getting more tasks finished in a given time period.

Reducing tensions in partly-virtual teams

28 Jul 2015

Hybrid teams - some people working in the office, some at home or elsewhere - are increasingly common. But they pose unique challenges, so a wise leader needs to be aware of the dynamics that can make them work.

Better stoned than multitasking?

14 Jul 2015

Multitasking, we’re told, makes you even less effective than you would be if you were stoned on marijuana. But how can you reduce the negative effects of gadget overload when most of your communication relies on technology?

There’s nothing soft about the heart

02 Jul 2015

Every animal depends on its heart for continuing existence and good health. Exactly the same is true of an organization, except that rather than a multi-chambered muscle, an organization relies on its leadership, its managers and its flow of information.

Examining your assumptions

10 Jun 2015

Assumptions aren’t bad things. They are the model under which we do our work, particularly in remote teams. But assumptions need testing now and again, because without some kind of feedback along the way, things can go can go very wrong.

Zen and the art of remote teams

03 Jun 2015

Without visual cues and context, it’s all too easy to make assumptions about your team's effectiveness. But being mindful of your behavior and communication style can yield both short- and long-term dividends and help you to see what’s really going on.

The two big communication questions

26 May 2015

In our ultra-connected world, communication increasingly seems to be a question of technology. But it isn’t. Communication is a complicated, two-way (at least) process with lots of moving parts. And it starts with two very important questions

Great advice from a sketchy source

12 May 2015

Ian Fleming’s James Bond books don’t normally spring to mind as sources of useful management advice. But there’s a one-liner in ‘Goldfinger’ that is actually quite brilliant, particularly if you run a remote team.

How can teams demonstrate competence?

05 May 2015

The three components to building trust within a team are common goals, proof of motives and proof of competence. So thinking of competence, even if your team is filled with very talented people, do they all know that?

Why smart people resist technology

30 Apr 2015

A healthy skepticism towards the 'latest and greatest' is nothing new. Smart people have been resisting buying or implementing new technology for thousands of years for reasons that haven’t changed much since Roman times.

Employee engagement? Forget it

21 Apr 2015

Engagement isn’t something that organizations can foist upon people or buy with better benefits or free pizza. People are engaged (or not) because they choose to be; it’s something that comes from within them. If you don’t believe me, just consider your love life.

Five ways you're hurting your remote working relationships

09 Apr 2015

Very few people intentionally try to undermine their working relationships with other team members. But most of us manage to do things inadvertently that can have a disproportionately negative impact on teamwork and productivity.

Focusing despite technology

01 Apr 2015

In a remote team, technology is the way you communicate. So it should be a conduit to better information flow, not a bottleneck that constricts it. And that means limiting the distractions technology can create.

Hybrid meetings and the eye of the beholder

24 Mar 2015

Have you ever been in the sort of meeting where most of the attendees are in a conference room, but a few are on a speaker phone? They rarely work well. But the problem isn't about sound or audio, it’s the lack of eye contact. And the solution is to understand that and compensate for it.

Do webcams matter?

10 Mar 2015

Sometimes people have very good reasons for not using their tools. But often the reasons aren’t very good at all. Take the humble webcam. Most of us now have access to webmeeting tools that can use a webcam. So if you're not using one, perhaps you should ask yourself why not.

Mapping the power in your organization

09 Mar 2015

Do you know who has the real power in your organization? Forget job titles, that means knowing whose support you need when it comes to getting things done, approved, funded and supported and who has real influence where it matters most.

Why business writing doesn't communicate

02 Mar 2015

Thanks to email, we communicate much more in writing now than at any time since the invention of the telephone. But much of this is neither clear nor coherent. Not only are we drowning in unnecessary email, we’re also bombarded with terrible language from people who ought to know better.

Babies, bathwater and meetings

23 Feb 2015

Good meetings add value. Bad ones destroy it (and the souls of attendees). But simply doing away with them entirely in favor of email exchanges or discussion sites won't work either - it's is a classic case of 'throwing the baby out with the bathwater'

Do you know what's in your technology toolkit?

12 Feb 2015

Does your team have the collaboration technology it needs to communicate effectively? If your answer is "no", you might want to take a step back and reconsider. The chances are that you actually have everything you need at your disposal, but don't even know it.