The Connected Manager - Better Management in a Virtual World
back to opinion

Wayne Turmel

Wayne Turmel

W. Wayne Turmel is a speaker, writer and corporate drone who lives in Chicago Il. He is the founder and president of, a co-founder of The Remote Leadership Institute and the author of Meet Like you Mean it, a book that helps virtual and remote teams collaborate more effectively.

@greatwebmeeting website

Managing the pyramids project

17 Nov 2015

Peter Drucker once said, “The greatest management job of all time was building the pyramids.” But then, the Egyptians didn't have to deal with conference calls, a barrage of email or managing remote teams.

Earning attention on webinars

04 Nov 2015

I’m always being asked how to get people to pay attention to the webinars we present. My answer is to ask a simple question: what are you doing to earn their attention?

Learning is everywhere

23 Oct 2015

What you know now is good for now, but might be completely outdated by tomorrow. This means there's a constant need to learn new things - both formally and - increasingly - informally.

Are you hiding behind technology?

19 Oct 2015

We all get tired, rushed and overworked. And when we do, it's tempting to use technology as an excuse to take the easy way out by avoiding communication, confrontation or uncomfortable conversations.

Cutting your team some Slack (or Yammer), or whatever

06 Oct 2015

Collaboration tools like Slack, Yammer or Lync claim to make team communication more efficient. But how do they differ from good old Instant Messaging, webcam, or webmeeting platforms? And how can you get the best out of them in the real world?

Snip those email threads!

30 Sep 2015

There’s one complaint everyone has about communicating with their teammates: long email threads. You know, the ones that start as a simple request for information and grow like a virus. But with a little discipline, you can put a stop to this madness.

Are your teammates competent?

15 Sep 2015

One of the biggest factors in building trust is believing in the competence of the people you work with. If you work in the same place, that isn’t so hard to do. But if you work remotely, gathering evidence of competence takes more effort.

When you're not 'their boss'

31 Aug 2015

Many of us today are tasked with getting work done when we don't have direct reporting responsibility over the people on the team. This can lead to confusion, frustration and miscommunication. But it doesn’t have to.

Don't use technology as an excuse for bad management

24 Aug 2015

When it comes to managing a remote team, technology is not a communication problem. Your choices are the problem. You need to choose the right tool then execute your communication well - and stop blaming the tools if you chose the wrong one for the wrong reason.

Don’t confuse task completion with productivity

18 Aug 2015

People who work remotely or from home often claim to be ‘more productive’. But productivity is a long-term measurement that means more than just getting more tasks finished in a given time period.

Reducing tensions in partly-virtual teams

28 Jul 2015

Hybrid teams - some people working in the office, some at home or elsewhere - are increasingly common. But they pose unique challenges, so a wise leader needs to be aware of the dynamics that can make them work.

Better stoned than multitasking?

14 Jul 2015

Multitasking, we’re told, makes you even less effective than you would be if you were stoned on marijuana. But how can you reduce the negative effects of gadget overload when most of your communication relies on technology?

There’s nothing soft about the heart

02 Jul 2015

Every animal depends on its heart for continuing existence and good health. Exactly the same is true of an organization, except that rather than a multi-chambered muscle, an organization relies on its leadership, its managers and its flow of information.

Examining your assumptions

10 Jun 2015

Assumptions aren’t bad things. They are the model under which we do our work, particularly in remote teams. But assumptions need testing now and again, because without some kind of feedback along the way, things can go can go very wrong.

Zen and the art of remote teams

03 Jun 2015

Without visual cues and context, it’s all too easy to make assumptions about your team's effectiveness. But being mindful of your behavior and communication style can yield both short- and long-term dividends and help you to see what’s really going on.

The two big communication questions

26 May 2015

In our ultra-connected world, communication increasingly seems to be a question of technology. But it isn’t. Communication is a complicated, two-way (at least) process with lots of moving parts. And it starts with two very important questions

Great advice from a sketchy source

12 May 2015

Ian Fleming’s James Bond books don’t normally spring to mind as sources of useful management advice. But there’s a one-liner in ‘Goldfinger’ that is actually quite brilliant, particularly if you run a remote team.

How can teams demonstrate competence?

05 May 2015

The three components to building trust within a team are common goals, proof of motives and proof of competence. So thinking of competence, even if your team is filled with very talented people, do they all know that?

Why smart people resist technology

30 Apr 2015

A healthy skepticism towards the 'latest and greatest' is nothing new. Smart people have been resisting buying or implementing new technology for thousands of years for reasons that haven’t changed much since Roman times.

Employee engagement? Forget it

21 Apr 2015

Engagement isn’t something that organizations can foist upon people or buy with better benefits or free pizza. People are engaged (or not) because they choose to be; it’s something that comes from within them. If you don’t believe me, just consider your love life.