Management-Issues Lastest from Management-Issues 21 Jun 2017 00:11:00 -0600 Sedasoft SiteEngine (c)2002-2016 Management-Issues info@management-issues What every company should learn from United Airlines In a hyper-connected world, everyone in an organization should remember they work for their customers, not their bosses. Companies never go out of business because they lose their bosses. They only disappear when they lose their customers. Wed, 21 Jun 2017 10:30 GMT Developing a digital mindset How can a business succeed online when 'online' appears to be changing by the day? What do we need to do tomorrow? How much should we be spending? What if we get it wrong? The place to start is by developing a digital mindset. Fri, 09 Jun 2017 10:30 GMT The two big communication questions Communication increasingly seems to be a question of technology. But it isn’t. It's a complicated process with lots of moving parts. And it starts with two very important questions Thu, 01 Jun 2017 10:30 GMT So you're a manager. Now what? As managers, we can either choose to value and develop our team members or we can look for ways to elevate our own stature. Do you know which category you fall into? Thu, 01 Jun 2017 10:30 GMT A time for every season In too many organizations, older workers get written off ‘village idiots’. But that’s a big mistake - after all these are the people who know its history, remember how things used to be and know what works and what doesn’t. Wed, 24 May 2017 10:30 GMT Why holacracy may not work for extraverts For all its good intentions, holacracy has a fatal flaw. It is a system designed for introverts that leaves extraverts isolated and frustrated at what feels like tedious and lifeless interaction. Fri, 19 May 2017 10:30 GMT A recipe for employee motivation Absenteeism is less prevalent in family firms than in non-family firms. That’s because how much time employees take off and hence the effort they put into their jobs is largely a factor of an organisation’s culture. Tue, 16 May 2017 10:30 GMT A white guy's humble advice to black professionals Companies are chasing diverse candidates. But how can those candidates use cultural intelligence to help them find the kind of employer who will include their perspectives as a critical part of their strategy rather than using them to up their diversity counts? Tue, 16 May 2017 10:30 GMT Life as a Public Sector COO Many CEOs benefit from a 'wingman' - a COO who compliments their leadership on a daily, operational basis. And as Patrick Davies, Deputy Head of Mission at the British Embassy in Washington, explains, the same is true of his role in the Foreign Service. Wed, 10 May 2017 10:30 GMT Do your filters stop you from hearing? Every time you have a conversation, what you hear gets distorted by the unconscious listening filters each of us develops early in life and carries with us into adulthood. And that means that too often, we listen but we don't really hear. Mon, 08 May 2017 10:30 GMT Key skills for virtual leaders Leading a virtual team is a tough call, so here are seven key behaviors that leaders of virtual teams need to develop to be successful. Mon, 08 May 2017 10:30 GMT The emotional sophistication tomorrow's leaders will need It is emotional relationships that transform professional collectives into productive communities. That’s why, in an increasingly automated workplace, leaders should concentrate on their human skillsets. Tue, 02 May 2017 10:30 GMT Success depends on you One of the most stressful situations anyone can find themselves in is delivering a presentation. But as with any human endeavour, the key to delivering a successful outcome is simple. Practise. Wed, 26 Apr 2017 10:30 GMT How to increase the effectiveness of leadership team meetings Poorly-managed meetings are a catastrophic waste of time, leading to poor decisions, unresolved problems and missed opportunities. So here are six actions that can make leadership team meetings more productive. Tue, 25 Apr 2017 10:30 GMT Designing spaces for the connected leader There’s a growing acknowledgement that hierarchical management structures are no longer effective in a hyper-connected world. But one aspect of the workplace remains stubbornly consistent: the spaces that leaders work in. Mon, 24 Apr 2017 10:30 GMT The future of strategy In today’s world, change is exponential and the past is no longer a proxy for the future. That’s why the most important strategic decision that business leaders need to make is to know when it is time to change Wed, 19 Apr 2017 10:30 GMT Transparency and the inner wolf The United Airlines saga is just the latest reminder that many CEOs only care about ‘us’ when the chips are down, when they have to and when everyone is looking. Tue, 18 Apr 2017 10:30 GMT Boredom, smartphones and cultural intelligence Moments of boredom free up our mind to think creatively. But who has time to be bored these days? Most people seem to be glued to their smartphones whenever there’s a moment to spare. Thu, 13 Apr 2017 10:30 GMT Should we judge? Making assumptions about others is a risky business. We don’t know their lives. We don’t know their happiness or their loneliness. We don’t know how they confront their issues. So why not converse? Enjoy it while you can, then move on when the environment changes. Tue, 11 Apr 2017 10:30 GMT Why people don't want your new idea (and how to change that) If you come up with a new idea, more often than not you'll meet tremendous resistance. So here are some strategies to disarm the idea-killers, neutralize the objections and get your ideas taken seriously. Fri, 07 Apr 2017 10:30 GMT Rethinking resilience in global supply chains The increasingly complex nature of supply chains carries an increased risk of costly disruptions. But attempts to mitigate risk by diversifying may make supply chain disruptions more damaging when they occur. Thu, 30 Mar 2017 10:30 GMT The aggregation of marginal decays Losing your integrity is like losing your virginity: it only happens once. And it often stems from a step-by-step deterioration, when small errors and failings are routinely overlooked - the exact opposite of marginal gains. Wed, 22 Mar 2017 10:30 GMT A glimpse into the future of work Forget technical challenges. The most important issue we face in a digitally transformed world is finding new ways to create economic value for those whose jobs are eliminated by digital automation. Tue, 14 Mar 2017 10:30 GMT Reacting vs responding Ever hit “reply all” when you probably shouldn’t? Do you interrupt what you're doing to read incoming emails? Too often, we react rather than respond. And that can lead to trouble, especially for managers. Tue, 14 Mar 2017 10:30 GMT Confidence boosters for women in business Studies show the majority of women believe confidence is key to effective leadership, but it’s something they struggle with throughout their careers. So what can they do to enhance their presence at senior levels? Wed, 08 Mar 2017 10:30 GMT