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Secrets of effective change26 Apr 2012
What's the secret of effective change? According to a new study, following a formal, systematic process and having dedicated staff are among the key differentiators of companies that get change right.
The management gap03 May 2012
Many managers have an inflated opinion of their ability to manage people, new research from the UK-based Chartered Institute of Personnel and Development has found.
The mistrust crisis
Almost three out of 10 employees actively distrust the senior leaders in their organisation, a new survey has found, with serious consequences for staff retention, employee well-being and organisational performance.
No second chances
Cash-strapped consumers are becoming increasingly discerning where and with whom they spend their money, with more than a third saying that they would walk away from a brand for good if it failed to deliver a good customer experience first time, every time.
Cuts that miss the mark
In an uncertain economic climate, many organisations have no choice but to embark on cost-cutting. But too often, these cuts are a knee-jerk reaction to immediate events that focus on the wrong areas and do more harm than good.
Leadership and dominance
In Western societies, strong leadership is often linked with the idea of the "alpha male", with generosity seen as a sign of weakness. So why do nice people get overlooked as leaders in favor of the dominant and power-seeking?
The Gen Y myth
We frequently hear that companies are going to have to make big changes to accommodate the disruptive ways of Gen Y. But as a new report reveals, much of the perceived wisdom about Gen Y simply nonsense.
Values? What values?
Many CEO are quick to trumpet the values of their organization and how these values inspire and motivate their workforce. But according to a new report, in the vast majority of American organizations it isn't values that drive employee behaviour, it's fear.
The burden of great expectations
Having an unrelentingly positive view of life is all very well, but a new study suggests that it can also bring about unrealistic expectations that lead to frustration and unhappiness if they are not met.
Work-life balance claims are so much hot air
Many employers might claim they support work-life balance initiatives but a new report suggests that much of this is just so much hot air, with a yawning gap between what managers say and how they behave in practice.
Paying lip-service to innovation
Does your boss encourage innovation or kill it stone dead? Not only do many leaders squash innovation, but new research has found that they are also overconfident about their own ability to nurture it.
In the loop or in the dark?
Do you know what's going on in your organization or are you kept in the dark? As a new survey highlights, more than a third of employees say that they are hardly ever aware of what's really happening at work.
The right attributes for the job
Personal characteristics are more likely to help a candidate land a job than academic qualifications, a new UK study suggests.
A positive difference
Workplace counselling services can make a significant and lasting improvement to the lives of people with work-related stress and other problems, new research has found.
The competitive edge
So-called 'emerging economies' might be closing the gap on Europe and the United States, but it when it comes to attracting capital, businesses, talent and tourists, cities in the United States and Western Europe are still ahead of the competition.
Pay rises stay low across Europe
Pay rises across Europe's largest economies look set to average around just three percent in 2012, a significantly lower increase than employees in several other regions can expect to receive this year.
Falling short: a third of us give the boss a big thumbs down
A new report has found that a third of employees worldwide think their manager is ineffective and four out of 10 have left a job primarily because of poor leadership.
Let your team tell you what they need
We all understand the need to keep in touch and share as much information in as many ways as possible. Yet we often resist or ignore the technology that allows us to do exactly that. What gives?
The biggest mistakes of 2011
Business leaders are often held as examples that we can all learn from – normally accompanied with a large dose of hyperbole. But what about those business leaders who have failed? What can we learn from them?
2012: the death of advertising?
Crowdsourcing, viral Internet campaigns and guerilla promotions are quickly consigning tradition advertising to the annals of history, according to a Professor of Marketing at Olin Business School.
Happier, healthier flexible workplaces
Flexible workplace initiatives aren't just window-dressing. Flexibility brings with it improvements in employees' health and well-being, reduces absenteeism rates and boosts employee commitment.
Speeding up, slowing down
While the pace and complexity of the business world has increased in the last five years, the time it takes companies to take critical business decisions has actually increased – with potentially disastrous results.
Creative people are more likely to cheat
New research suggests that creative people more likely to cheat than their less creative colleagues because their talent increases their ability to rationalise their actions.
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