19 Oct 2022 | Wayne Turmel
Every once in a while, the business press gets hold of an idea and works it like a dog with a sock until it's unrecognizable. Such is the case with 'quiet quitting'.
15 Sep 2014 | Dawna Jones
We’ve all heard of emotional intelligence, but what about conversational intelligence? How can leaders use conversation to activate higher-level intelligences such as trust, integrity, empathy and good judgment?
08 Sep 2014 | Duane Dike
The decision by Starbucks to help employees to complete a college degree is genius on many levels. The offer alone represents hope for a way out of the no-hope fast-food job cycle. But even if employees don't take up the offer, I'd wager morale, workmanship and turnover rates will all improve, too.
30 May 2013 | Dan Bobinski
Most people who quit their jobs don't quit their jobs, they quit their boss. In other words, they get tired of dealing with someone who's not doing what's needed in the management role.
27 Mar 2013 | Brian Amble
Despite signs that employee turnover is on the increase, most US employers are ambivalent towards the potential cost and disruption and fewer than one in 10 view it a pressing issue.
25 Oct 2011 | Brian Amble
Almost three out of 10 employees actively distrust the senior leaders in their organisation, a new survey has found, with serious consequences for staff retention, employee well-being and organisational performance.
23 Sep 2011 | Brian Amble
Having an unrelentingly positive view of life is all very well, but a new study suggests that it can also bring about unrealistic expectations that lead to frustration and unhappiness if they are not met.
14 Jun 2011 | Brian Amble
Employers who invest in professional development but don't also offer their staff opportunities for advancement could be wasting their money and increasing their turnover rates, new research suggests.
10 Nov 2010 | Brian Amble
Modern organisations, we're often told, are complex networks of knowledge, relationships and stakeholders. The organization is far larger than any one person – and so no-one is indispensible. Really?
05 Oct 2010 | Brian Amble
When a competent member of staff decides to leave an employer, how much does it cost to replace them? According to research by PwC, the answer equates to approximately a year of that person's salary.
14 Sep 2010 | Brian Amble
Employers in the UK and Ireland have the most disaffected workforces in Europe, according to a new survey, with almost half of staff in both countries planning on looking for a new job by the end of the year.
06 Aug 2010 | Brian Amble
With a third of Americans saying they plan to look for a new job when the opportunity arises, many organizations face a big challenge if they are going to rebuild trust with their workforce and retain key staff.
10 Jun 2010 | Brian Amble
In a sign of returning confidence, more Americans quit their jobs in the past three months than were laid off. So could employers soon see a stampede for the exit as their top performers quit for better opportunities elsewhere?
09 Mar 2010 | Nic Paton
As we slowly begin to emerge from recession, a mass of disgruntled, unmotivated and disengaged workers will be trying to change jobs. But will this represent a threat to organizations or an opportunity?
04 Mar 2010 | Nic Paton
With a gradual return to economic health, expect an explosive war for talent as employees become confident enough to turn their backs on wherever they have sheltered during the recession.
26 Mar 2009 | Derek Torres
In these bad economic times, it makes a whole lot of sense that sensible organisations are continuing to place high importance on employee retention.
20 Nov 2008 | Nic Paton
Companies risk losing their most recession-experienced executives as the global downturn bites, just at the point when they are crying out for a steady hand on the tiller.
20 Nov 2008 | Nic Paton
Most managers would prefer to stick with someone they know, even if they are a pain to manage or not pulling their weight, rather than start over and hire a new face.
17 Oct 2008 | Derek Torres
Here's a great, yet seemingly obvious, way to get more out of your people based on the simple premise that giving staff a real chance at advancement will also boost their morale and productivity.
03 Jun 2008 | Roberta Matuson
Your company has important resources that are worth protecting. They're called experienced workers. If this sector of your workforce flies out the door tomorrow, their wisdom – and that of others - will follow