Retention

Education, baristas and employee turnover

08 Sep 2014 | Duane Dike

The decision by Starbucks to help employees to complete a college degree is genius on many levels. The offer alone represents hope for a way out of the no-hope fast-food job cycle. But even if employees don't take up the offer, I'd wager morale, workmanship and turnover rates will all improve, too.

Core responsibilities for effective managers

30 May 2013 | Dan Bobinski

Most people who quit their jobs don't quit their jobs, they quit their boss. In other words, they get tired of dealing with someone who's not doing what's needed in the management role.

Employers complacent about rising staff turnover

27 Mar 2013 | Brian Amble

Despite signs that employee turnover is on the increase, most US employers are ambivalent towards the potential cost and disruption and fewer than one in 10 view it a pressing issue.

The mistrust crisis

25 Oct 2011 | Brian Amble

Almost three out of 10 employees actively distrust the senior leaders in their organisation, a new survey has found, with serious consequences for staff retention, employee well-being and organisational performance.

The burden of great expectations

23 Sep 2011 | Brian Amble

Having an unrelentingly positive view of life is all very well, but a new study suggests that it can also bring about unrealistic expectations that lead to frustration and unhappiness if they are not met.

When training backfires

14 Jun 2011 | Brian Amble

Employers who invest in professional development but don't also offer their staff opportunities for advancement could be wasting their money and increasing their turnover rates, new research suggests.

So no-one is indispensible?

10 Nov 2010 | Brian Amble

Modern organisations, we're often told, are complex networks of knowledge, relationships and stakeholders. The organization is far larger than any one person – and so no-one is indispensible. Really?

The real cost of resignations

05 Oct 2010 | Brian Amble

When a competent member of staff decides to leave an employer, how much does it cost to replace them? According to research by PwC, the answer equates to approximately a year of that person's salary.

Half of British and Irish want new jobs

14 Sep 2010 | Brian Amble

Employers in the UK and Ireland have the most disaffected workforces in Europe, according to a new survey, with almost half of staff in both countries planning on looking for a new job by the end of the year.

Breakdown in trust heralds retention crisis

06 Aug 2010 | Brian Amble

With a third of Americans saying they plan to look for a new job when the opportunity arises, many organizations face a big challenge if they are going to rebuild trust with their workforce and retain key staff.

Increasing confidence as more staff jump ship

10 Jun 2010 | Brian Amble

In a sign of returning confidence, more Americans quit their jobs in the past three months than were laid off. So could employers soon see a stampede for the exit as their top performers quit for better opportunities elsewhere?

A war for talent or for dead wood?

09 Mar 2010 | Nic Paton

As we slowly begin to emerge from recession, a mass of disgruntled, unmotivated and disengaged workers will be trying to change jobs. But will this represent a threat to organizations or an opportunity?

Brace yourself for a new war for talent

04 Mar 2010 | Nic Paton

With a gradual return to economic health, expect an explosive war for talent as employees become confident enough to turn their backs on wherever they have sheltered during the recession.

Credit where it is due

26 Mar 2009 | Derek Torres

In these bad economic times, it makes a whole lot of sense that sensible organisations are continuing to place high importance on employee retention.

Don't rely on your recession veterans

20 Nov 2008 | Nic Paton

Companies risk losing their most recession-experienced executives as the global downturn bites, just at the point when they are crying out for a steady hand on the tiller.

Managers stick with poor performers rather than hire new faces

20 Nov 2008 | Nic Paton

Most managers would prefer to stick with someone they know, even if they are a pain to manage or not pulling their weight, rather than start over and hire a new face.

Retrain, award, retain

17 Oct 2008 | Derek Torres

Here's a great, yet seemingly obvious, way to get more out of your people based on the simple premise that giving staff a real chance at advancement will also boost their morale and productivity.

Guard your hive

03 Jun 2008 | Roberta Matuson

Your company has important resources that are worth protecting. They're called experienced workers. If this sector of your workforce flies out the door tomorrow, their wisdom – and that of others - will follow

Why does talent walk?

06 May 2008 | Myra White

Why do organizations have so much trouble hanging onto talented people? At the heart of the problem is the fact that talent and their managers are often competitors who are each striving to climb the same ladder to higher levels of the organization.

Extreme retention

01 May 2008 | Derek Torres

The labor shortage in parts of Australia has reached a point where employers are trying to find any way to entice their staff to stay on the job - including good old-fashioned bribery.