Three rewarding ideas for Monday

2013

This week, ideas on innovation (how do you measure up), how the Royal Bank Of Scotland - not normally the most popular of companies - is doing something right by rewarding staff who deliver a great customer experience, and a great reward for a waitress who went the extra mile for her customers.

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Andy's 3D Thoughts (Dramatically and Demonstrably Different) are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

This week, ideas on innovation (how do you measure up), how the Royal Bank Of Scotland - not normally the most popular of companies - is doing something right by rewarding staff who deliver a great customer experience, and a great reward for a waitress who went the extra mile for her customers.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

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Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.