3D Thoughts for June 17

2013

This week, have you checked whether you are an IDIOT, an innovative approach to putting an end to robotic customer service and the power of a smile and a warm welcome when it comes to increasing customer loyalty.

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Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

This week, have you checked whether you are an IDIOT, an innovative approach to putting an end to robotic customer service and the power of a smile and a warm welcome when it comes to increasing customer loyalty.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

Each short audio contains simple, practical things for you to Discover, Delve into, Discuss, Download, Develop and Do - all aimed at helping you improve your sales and marketing, your customer care, your competitiveness and your business performance.

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Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.