3D Thoughts for May 20

2013

This week, an end to the frustration of calling a contact centre, a great example of creating a winning culture and understanding the power of 'word of mouse'.

play now

Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

This week, an end to the frustration of calling a contact centre, a great example of creating a winning culture and understanding the power of 'word of mouse'.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

Each short audio contains simple, practical things for you to Discover, Delve into, Discuss, Download, Develop and Do - all aimed at helping you improve your sales and marketing, your customer care, your competitiveness and your business performance.

  Categories:

Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.