The Simplicity of Complexity

Jul 27 2010 by Dawna Jones Print This

Dawna talks to Dr Carol Mase about adaptive change in a time of volatility, uncertainty, complexity and ambiguity. They explore why we resist change, preferring to wait until destabilizing external forces beyond our control impose change upon us.

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VUCA: Volatility, Uncertainty, Complexity and Ambiguity. These set the context for business operations and determine the direction in which organizations evolve. Everyone is a change agent in a climate of complex adaptation but change imposed from the top down as a reaction to these variables sets up resistance. People prefer change if they have chosen it themselves.

This time, Dawna discusses adaptive change with Dr Carol Mase. Carol has an extensive education in medical and social sciences and has worked as an entrepreneur, global marketing executive, and organizational coach-consultant. She brings the 'new sciences' of complexity, neuroscience, and systems thinking to business and leadership.

According to Carol, faced with the need for widespread institutional change, we resist, preferring, either consciously or unconsciously, to wait until destabilizing external forces beyond our control impose change upon us. We hold tight to the existing status quo, continually reinforcing what isn't working.

In so doing, we ignore a level of organizational and systemic dysfunction that sickens the earth and produces human disengagement, cynicism, loss of trust, and, ultimately, resource and ecological depletion and a world on the brink of destruction.


Evolutionary Provocateur

Dawna Jones
Dawna Jones

The Evolutionary Provocateur bi-monthly show is for executives, managers, and supervisors (OR for leaders at all levels) who have noticed that it is not what you know but who you are that has the biggest impact.

Dawna Jones, the show's host, believes that by raising awareness and understanding we can make a quantum leap to a new level of innovation in business - but it has to be done collectively.

What better way to do it than by provoking the evolution of how you see yourself and your role!

Find out more about Dawna at