3D Thoughts for Oct 24

2011

This week, how to stand out from the crowd by personalising your customer experience, how to deal with ever-increasing customer expectations and how to maximise your customer relationships.

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Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

This week, how to stand out from the crowd by personalising your customer experience, how to deal with ever-increasing customer expectations and how to maximise your customer relationships.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

Each short audio contains simple, practical things for you to Discover, Delve into, Discuss, Download, Develop and Do - all aimed at helping you improve your sales and marketing, your customer care, your competitiveness and your business performance.

Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.