This month, Dawna talks to Rod Collins, the former CEO of the Blue Cross Blue Shield Federal Employee Program, about wiki-management - or how to leverage the rich reservoir of your organization's collective knowledge to create a high performing company.
This month, Dawna talks to Rod Collins about wiki-management - or how to leverage the rich reservoir of your organization's collective knowledge to create a high performing company.
Rod is the former CEO of the Blue Cross Blue Shield Federal Employee Program (FEP), one of America's largest and most successful business alliances, with over $19 billion in annual revenues.
Using the principles and the practices of wiki-management, under Rod's leadership, FEP set new records in operational performance. The secrets? Shifting from leveraging the intelligence of the few to the collective knowledge of the many.
Dawna talks to Rod about what wiki-management is and why it is the only game in town for changing how we manage in complexity. Rod is the author of the book Leadership in a Wiki World: Leveraging Collective Knowledge to Make the Leap to Extraordinary Performance.
The Evolutionary Provocateur bi-monthly show is for executives, managers, and supervisors (OR for leaders at all levels) who have noticed that it is not what you know but who you are that has the biggest impact.
Dawna Jones, the show's host, believes that by raising awareness and understanding we can make a quantum leap to a new level of innovation in business - but it has to be done collectively.
What better way to do it than by provoking the evolution of how you see yourself and your role!
Find out more about Dawna at www.FromInsightToAction.com