More opinion
Swerve and swarm
Max McKeown
You want to know the secret to winning in an age of uncertainty? It's to keep your future open. Planning never guarantees success. Only adaptation guarantees success. Success comes from being confident in your human ability to see opportunity, understand opportunity and grab opportunities.
Why power seekers give advice
Li Huang
Giving advice makes some people feel powerful because they feel that they have influence over others. But that connection with power means that it can also be dangerous.
Earning attention on webinars
Wayne Turmel
I’m always being asked how to get people to pay attention during webinars. My answer is to ask a simple question: what are you doing to earn their attention?
The dual company
Rod Collins
In today’s world, strategic plans and once-successful business models can quickly become redundant. So how can companies sustain short-term profitability while building long-term innovation capability? One answer is to create a dual company.
I think, therefore I feel
Duane Dike
How many of us have said, “I’ve been so busy today I haven’t even had time to think?” If you haven’t had time to think, you haven’t had time to lead. Leading without thinking is leading into disaster.
Ask your team a 3,000 year-old question
Wayne Turmel
If you're mindful as to your meeting's purpose and desired outcome, you will accomplish far more than if you approach it as an empty ritual.
Culture fit vs. authenticity
David Livermore
Authenticity - being yourself - can sometimes collide with organizational values. So how far should any of us be expected to give up our authentic preferences for the sake of an organizational purpose?
Nine habits that build trust
John Blakey
There’s a lot more to trust than just delivering on your promises. In fact, doing what you say you will do is only the basic entry-level requirement if you want to inspire trust in those you lead.
Managing risks in a hyper-connected world
Rod Collins
As we all know, risk is a fact of life. But as the world becomes more connected, new risks have emerged that demand new tools to mitigate them and to thwart a new generation of threats.
What can be done about bullies at work?
Manfred Kets De Vries
Workplace bullying is a silent epidemic that causes a host of psychological and physical health problems. So why is addressing the problem and stamping out bullying such an uphill battle for everyone involved?
Digital transformation: from worker to gamer
Rod Collins
Digital transformation is likely to bring with it a dramatic reduction in traditional employment. But will also see the emergence of a radically different economic role: that of the gamer.
Relaxing while flying
Duane Dike
Each time I get in a plane, I sit back and relax, because there not much else to do. What I’m getting to here is we have to learn to relax - and also learn how to separate work from non-work.
Beyond coaching psychobabble: let the buyer beware
Manfred Kets De Vries
The advertising pitches of many coaches raise false expectations and seem designed to fool the gullible. Contrary to all the hype, creating meaningful behaviour change is neither easy, fast nor linear.
The invisible woman
Myra White
Visibility is key to building the type of power that leads to top jobs. Men are masters of this visibility, but women are not. So we won't get more women in leadership positions until they start to step out of the shadows and give themselves and their talents a higher profile.
Open questions, open communication
Wayne Turmel
Working remotely, we just don't get any of non-verbal signals we see in a meeting room. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.
Take your team from 'me' to 'we'
Doug Upchurch
Understanding why other people operate the way they do is fundamental to any effective team. That's why one of the keys for teams wanting to unlock their success and come together in pursuit of a shared goal is individual self-awareness.
Passing on the skill of ageing
Janet Howd
Western societies need a new attitude towards ageing. Because if we continue to sideline and box-in people after their so-called retirement, the cost of containment will bankrupt us all.
Seven ways to assess your perspective taking
David Livermore
You can’t motivate people or negotiate effectively without perspective taking - being able to step outside our own experience and consider something from another person’s point of view.
Moving beyond the hazards of human bias
Rod Collins
Human beings can be both blind to the obvious and blind to their blindness. So the great promise of Artificial Intelligence is that it can move us move beyond the limits of our human biases.
Tapping into the power of oratory
Janet Howd
When you're preparing to give a presentation, have you ever stopped to consider that what's going on in the back of your mind is likely to have a big impact on its chance of being a success?
Spanning the boundaries that limit organisational innovativeness
Yves Doz
Multinational organisations span many boundaries - geographic, cultural and institutional. So key to their effectiveness is the ability to bridge these divides while retaining their diversity and local uniqueness.
The mortar in a project's wall
Wayne Turmel
What holds a wall together is the mortar between the bricks. And what holds a project together is the effective, clear and proactive communication between individuals.
Shut up first, talk later
Wayne Turmel
On team conference calls, it can sometimes seem almost impossible to get people to contribute or share information effectively. Here’s how you can change that.
10 characteristics of customer-focused businesses
Andy Hanselman
Customer-focused organisations are dramatically and demonstrably different from their competitors. They don’t just meet customer expectations, they consistently try to exceed them in everything they do.
Why change? Why not?
Duane Dike
Change often fails because it is based on a plan/do model. We plan, and then expect people to do. But that ignores the exploration, thinking, mistaking, learning, testing and struggling that needs to come in between.
Accountability is more important than accounting
Wayne Turmel
What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?
Are you addicted to power?
Manfred Kets De Vries
In democracies, a free press and the separation of powers reduce the risk of leaders becoming power addicts. But most businesses concentrate power at the top, a design that all too easily leads to power intoxication.
Leaders, go away!
Duane Dike
Too many bosses fail to understand that every individual thinks and works at different rates or that we all need to distinguish between important and not so important work to operate effectively.
Mapping the power in your organization
Wayne Turmel
Forget job titles, do you know who has the real power in your organization and who has real influence where it matters most?
Quick fixes can lead to great innovations
Max McKeown
Most innovation is quick-and-dirty. But there's nothing wrong with quick fixes - they point to real customer needs much more accurately than focus groups and reflect new tastes and fashions.
Do CEOs deserve their pay?
Manfred Kets De Vries
In order to understand the greed spiral of CEO pay, we need to look at the systemic issues and dynamics that have led to the modern-day ‘cult of the CEO’.
Recent Podcasts
And some more
Digital transformation: from worker to gamer
Rod Collins
Digital transformation is likely to bring with it a dramatic reduction in traditional employment. But will also see the emergence of a radically different economic role: that of the gamer.
Office politics when you're not in an office
Wayne Turmel
People who work remotely often view the absence of office politics as a real plus. But they’re wrong. Understanding organizational and inter-personal dynamics is a critical part of that thing called ‘work’.
Leadership Is a journey, not a destination
Ian C. Woodward
Whether you are a leader of today or tomorrow, thinking consciously about leadership is essential. Every context requires different talents and skills, so leaders must learn to adjust themselves along the way.
The human-machine symbiosis
Rod Collins
Machines are becoming more humanlike. But rather than posing a threat to mankind, could this reformulation of the human-machine symbiosis spark a renaissance of humanity?
Are you managing your boss?
Myra White
Your relationship with your boss requires careful management. You need to building a cooperative working relationship and understand their needs and working style if you're going to make it work.
Twelve ways to cure procrastination
Jurgen Wolff
The number one reason we often fail to achieve what we know in our hearts we could is procrastination. Here are a a variety of approaches to help you confront what can be a complicated beast.
What you say. What your customers think
Andy Hanselman
Have you ever stopped to think what glib scripted responses to customer enquiries say about your business? Perhaps you should try waiting in your own queues or dealing with your own call centre.
An evolutionary leap in human intelligence?
Rod Collins
Digital Transformation is arguably the most far-reaching socio-economic revolution in human history. But most of us remain blind to the real magnitude of the changes this will bring.
Resolutions and the blame game
Peter Vajda
This year, as every year, almost everyone who make New Year's resolutions will have given up or failed by Valentine's Day. And that's because we get stuck in a victim mentality that stops us following through on our intentions.
And still more...
Is blockchain the future of IT?
Rod Collins
Because it extinguishes the ‘power of one’, blockchain is game-changing systems architecture that looks set to revolutionize the way we build IT systems.
The best gift this Christmas
Wayne Turmel
Want to do something nice for your team this holiday season? How about helping them do nothing at all - or at the very least, a bit less - even if you have to enforce it strenuously.
The theory thing
Duane Dike
Management theories are constantly changing because our business world is in a state of eternal flux. So if business leaders can’t change their ways of thinking, they risk being left behind by the march of history.
Corporate heaven: the authentizotic organisation
Manfred Kets De Vries
We hear a lot about ‘purpose’ and ‘meaning’, but how can we create organisations where people find meaning in, and are captivated by, their work?
A whole new ballgame?
Wayne Turmel
Adopting remote teams might seem like a whole new ball game, but it’s the same game - just played on a slightly different field. The WHAT doesn’t really change, it's the HOW that's different.
Is communication the problem, or teamwork?
James M. Kerr
Sometimes we can get fooled into thinking that poor communication is a problem when it’s really a symptom of something much more profound: poor organizational design that undermines the ability of people to work in teams.
Digital transformation or digital destruction?
Rod Collins
Two fundamental issues need to be addressed if we want to avoid digital transformation going wrong and turning into digital destruction.
The biggest source of conflict on diverse teams
David Livermore
Clashing expectations are the main source of conflict in almost any relationship. And nowhere is that more true than on diverse teams, where intercultural challenges mean that the potential for misalignment is even greater.
Your team members aren’t pawns in a chess game
Wayne Turmel
Project management and team leadership are often viewed as chess games. But there’s one important difference. Those pieces on the chess board aren’t human. Your team members are - and they need to be treated accordingly.
Intelligence?
Duane Dike
What exactly is intelligence? Is it something measured by an IQ test? Or should we also consider more subtle traits like humor, the ability to figure things out or storytelling?
Getting stuck in
Mike France
One of the big advantages of being a smaller, more agile business, is that senior management can get stuck in with their employees during busy periods. So perhaps its time more executives spent less time in the boardroom and more in the dispatch room
Why the Internet of Things changes everything
Rod Collins
We are on the cusp of the second wave of the digital revolution, one which promises to be far more transformative than the first and which will change the fundamental dynamics of how our social structures work.
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