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Are your teammates competent?
Wayne Turmel
One of the biggest factors in building trust is believing in the competence of the people you work with. If you work in the same place, that isn’t so hard to do. But if you work remotely, gathering evidence of competence takes more effort.
The essential challenge in times of great change
Rod Collins
In times of great change, business leaders can’t look to the past for guidance. Instead, they need to proactively manage the evolution of their companies and be prepared to innovate when markets shift.
What happens to firms that don’t adopt dominant technologies?
Nathan Furr
Firms that choose the non-dominant technology in an industry shakeout aren’t necessarily dooming themselves to extinction. Remaining open to options is an important part of innovation and they can still pivot, adapt and survive.
The cost of bad meetings
Wayne Turmel
Bad meetings cost companies billions of dollars every year. But this waste is easily avoidable if only we'd all ask ourselves a couple of basic questions and think a little more about how and why we have meetings.
The cure for the loneliness of command
Manfred Kets De Vries
‘It’s lonely at the top’ is an old cliché, but for many top executives, it’s a harsh reality. Too often, though, this loneliness goes unaddressed as executives try instead to keep up a hero facade.
The transformational leap in healthcare
Rod Collins
Healthcare systems are designed to leverage the individual intelligence of the physician. But that’s all about to change as digitization radically changes the basic rules about the entire healthcare model operates.
Staying on track isn't easy
Wayne Turmel
It's surprising how often teams lose sight of their goals. There are plenty of reasons, and maybe understanding some of the most common will help you and your team reassess where you are headed.
Engaging change: six tips for surviving and thriving
Dan Bobinski
Such is the pace of change today that every day seems to present new challenges and opportunities. So how managers adapt to the changing horizon can make the difference between surviving or thriving.
How regret can be your friend
Manfred Kets De Vries
All of us have made poor choices that we regretted later and felt disappointment or sorrow at what could have been. But regret shouldn’t be seen as a negative - when managed properly, it is a very useful decision-making tool.
Win the war for talent by embracing employee feedback
Jim Barnett
What keeps people excited about coming to work every day isn’t perks or gimmicks, but a sense of purpose. So one of the key jobs as a leader is to foster and maintain this feeling every day of the week.
On culture
Duane Dike
Cultures are complicated things: they tend to break down to innumerable sub-cultures like concentric rings. But that doesn’t stop us embracing simplistic cultural stereotypes, be they about nations or organizations.
Is your organisation a cult?
Manfred Kets De Vries
Many businesses display cult-like characteristics, offering a form of meaning, purpose and belonging but demanding strict adherence to their set of beliefs and swiftly punishing or ostracising those who don’t conform.
Compassion
Duane Dike
Compassion is not typically revered in the corporate world. Bosses are simply supposed to get things done. But if they're not careful, they can become impersonal, non-compassionate and ultimately, non-human.
Social media: how did we get here?
Rod Collins
One of the great ironies of the digital revolution is the environment of toxic tribalism that has been enabled by social media and the collective unconscious blindness it has brought with it.
Three lessons in crisis leadership
Piyumi Kapugeekiyana
There’s no one-size-fits-all approach to crisis management. But studying examples of crises that have been handled well can teach us some very valuable coping mechanisms that could help avoid a crisis turning into a disaster.
Emotional intelligence doesn't translate
David Livermore
Emotions are universal. But the ways in which different cultures express them are not. So what’s considered appropriate in one culture could get you in trouble if blindly applied to colleagues and friends elsewhere.
Do you run meetings or lead them?
Wayne Turmel
Any meeting, whether in a conference room or online, can be run. But successful meetings need to be led - and there is a huge difference between running a meeting and leading one.
New ways of thinking and acting
Rod Collins
For more than a century, the basic formula of management has been “plan and control.” But today this no longer works because strategies are no longer planned, they’re discovered. So the new formula for business should be “explore, experiment and execute”.
Get out of the way!
Duane Dike
What kinds of things get in the way of productivity? There are no simple answers, but the one thing we can say is that barriers are almost always by-products of the destructive attitudes and behaviors of leaders.
The key to cultivating agility in decision making
Marc Le Menestrel
Decision-making excellence requires self-awareness and the ability to choose how to think in different situations. That's why being able to understand different perspectives is such a crucial skill for today’s business leaders.
Five reasons remote teams fail
Wayne Turmel
Leading a remote team isn’t that different to leading a co-located one. But we do have to re-think how we do certain things. Here are five ways you can get that wrong.
Why every company is a software company
Rod Collins
Rather than tapes or CDs, most music is now consumed digitally. In other words, music is software. And this is only one of countless examples of software-based platforms replacing physical products as the foundation for sustainable competitive advantage.
Ten ways to shift from founder to leader
Greg Giuliano
Successfully founding a company is a very different to successfully leading it. Some make the shift. Others do not. Missing the turning point or making it too late can cause a company to stagnate or even implode. So how do you avoid this fate?
Ten habits of bad management
Andre de Waal
Too many organizations ignore or tolerate bad management. Yet bad managers will never get optimal results, so their tell-tail traits need to recognized and dealt with. Here are ten classic bad habits to look out for.
Will Apple be the next Nokia?
Yves Doz
Amid changing consumer tastes and a stunning slowdown in smartphone sales, what does the future hold for Apple and its global tech rivals?
The digital transformation of the firm
Rod Collins
For firms rooted in the 20th century, survival in today's digitized business environment may be determined by how well and how fast their leaders can make the transition to leading horizontal networks.
Trust: the corporate wellness initiative of the future
Manfred Kets De Vries
The wellness industry argues that it is making people feel much happier and healthier and companies invest billions every year to create wellness experiences for their employees. But do these initiatives make any tangible difference, or are they a passing fad?
Five remote team new year's resolutions
Wayne Turmel
The new year is a great time to ask some fundamental questions about how your project team works together and what needs to change. So here are five "resolutions" you should at least consider for your remote team.
Why you need to stop teaching about cultural differences
David Livermore
Far from building real cultural intelligence, teaching people about cultural differences actually leads to stereotyping and perpetuating bias rather than building real understanding.
A Christmas gift that lasts all year round
Fiona Logan
What gift will you give your employees this festive season? Throwing an office party might seem like a nice thing to do, but the gift that will really be appreciated - and is much more lasting - is the gift of leadership.
Thinking about the good things
Duane Dike
Some days, things at work just don’t pan out. But rather than letting this undermine your motivation, it’s worth taking a little time to think about the things that do make your job worthwhile.
Recent Podcasts
And some more
From strategic planning to strategic discovery
Rod Collins
In today’s world, strategic planning based on the extrapolation of historical trends is a futile exercise. Instead, staying ahead of disruptive change depends on harnessing the power of collective intelligence.
Disaster equals energy plus misinformation
Janet Howd
In his seminal book on accidents and disasters, Barry A Turner observed that disasters almost always represent failures of intention and that a simple equation - “disaster equals energy plus misinformation” - can to help guard against catastrophic events.
Are you hiding behind technology?
Wayne Turmel
We all get tired, rushed and overworked. And when we do, it's tempting to use technology as an excuse to take the easy way out by avoiding confrontation or uncomfortable conversations.
On culture
Duane Dike
Cultures are complicated things: they tend to break down to innumerable sub-cultures like concentric rings. But that doesn’t stop us embracing simplistic cultural stereotypes, be they about nations or organizations.
Swerve and swarm
Max McKeown
You want to know the secret to winning in an age of uncertainty? It's to keep your future open. Planning never guarantees success. Only adaptation guarantees success. Success comes from being confident in your human ability to see opportunity, understand opportunity and grab opportunities.
Why power seekers give advice
Li Huang
Giving advice makes some people feel powerful because they feel that they have influence over others. But that connection with power means that it can also be dangerous.
Earning attention on webinars
Wayne Turmel
I’m always being asked how to get people to pay attention during webinars. My answer is to ask a simple question: what are you doing to earn their attention?
The dual company
Rod Collins
In today’s world, strategic plans and once-successful business models can quickly become redundant. So how can companies sustain short-term profitability while building long-term innovation capability? One answer is to create a dual company.
I think, therefore I feel
Duane Dike
How many of us have said, “I’ve been so busy today I haven’t even had time to think?” If you haven’t had time to think, you haven’t had time to lead. Leading without thinking is leading into disaster.
And still more...
Ask your team a 3,000 year-old question
Wayne Turmel
If you're mindful as to your meeting's purpose and desired outcome, you will accomplish far more than if you approach it as an empty ritual.
Culture fit vs. authenticity
David Livermore
Authenticity - being yourself - can sometimes collide with organizational values. So how far should any of us be expected to give up our authentic preferences for the sake of an organizational purpose?
Nine habits that build trust
John Blakey
There’s a lot more to trust than just delivering on your promises. In fact, doing what you say you will do is only the basic entry-level requirement if you want to inspire trust in those you lead.
Managing risks in a hyper-connected world
Rod Collins
As we all know, risk is a fact of life. But as the world becomes more connected, new risks have emerged that demand new tools to mitigate them and to thwart a new generation of threats.
What can be done about bullies at work?
Manfred Kets De Vries
Workplace bullying is a silent epidemic that causes a host of psychological and physical health problems. So why is addressing the problem and stamping out bullying such an uphill battle for everyone involved?
The mortar in a project's wall
Wayne Turmel
What holds a wall together is the mortar between the bricks. And what holds a project together is the effective, clear and proactive communication between individuals.
Shut up first, talk later
Wayne Turmel
On team conference calls, it can sometimes seem almost impossible to get people to contribute or share information effectively. Here’s how you can change that.
10 characteristics of customer-focused businesses
Andy Hanselman
Customer-focused organisations are dramatically and demonstrably different from their competitors. They don’t just meet customer expectations, they consistently try to exceed them in everything they do.
Why change? Why not?
Duane Dike
Change often fails because it is based on a plan/do model. We plan, and then expect people to do. But that ignores the exploration, thinking, mistaking, learning, testing and struggling that needs to come in between.
Accountability is more important than accounting
Wayne Turmel
What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?
Are you addicted to power?
Manfred Kets De Vries
In democracies, a free press and the separation of powers reduce the risk of leaders becoming power addicts. But most businesses concentrate power at the top, a design that all too easily leads to power intoxication.
Leaders, go away!
Duane Dike
Too many bosses fail to understand that every individual thinks and works at different rates or that we all need to distinguish between important and not so important work to operate effectively.
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