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Shut up first, talk later

Wayne Turmel

Sometimes it it can seem almost impossible to get people to contribute or share information effectively in a video conference. Here’s how you can change that.

Leadership in a networked world: from chess master to gardener

Rod Collins

Command-and-control management assumes that social systems work like machines. But they don’t. So in today’s networked world, leadership is less about playing chess and more about becoming a gardener.

Be prepared: planning for a return to the workplace

Joanna Strahan

Businesses can't simply re-open after the lockdown as if nothing has happened. Planning is the key to managing the back to work transition, and those plans need to address a number of fundamental questions.

Seven ways leaders can prepare for post-pandemic times

Manfred Kets De Vries

Only by avoiding knee-jerk reactions will organisations emerge from the coronavirus pandemic re-energised and prepared to face the future.

Don't use technology as an excuse for bad management

Wayne Turmel

When it comes to managing a remote team, technology is not a communication problem. So stop blaming the tools if you chose the wrong one for the wrong reason.

Getting back to the office after lockdown

Andrew Parker

How should organisations transition teams back to the office once lockdown measures are eased? Here's how one employer is approaching a return to the ‘new normal’ and the factors that need to be considered.

The COVID era calls for a brand of leadership we have seen before

Christos Tsolkas

What kind of leader do you need to be in a crisis? Just as there are different kinds of crises, so there are different kinds of leadership. So what approach to leadership is called for now with COVID-19?

Honest feedback can make you a better leader

Jim Barnett

We humans are often very poor at self-awareness. But anyone who sees themselves as a leader can’t afford to be complacent, and emerging leaders in particular need honest feedback.

Remote working in the post-pandemic world

Jan Schwarz

When the coronavirus pandemic is over, many businesses will have to decide if, when and how they will bring employees back to the office, or whether they will keep encouraging staff to work from home.

Harnessing natural intelligence

Rosie Tomkins

All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.

You may be a workplace hero without realising it

Nadav Klein

Heroes come in all shapes and sizes, whether in life or in the workplace. But they all have one thing in common: they don’t see themselves as heroes.

Scenario planning: the time is now

James M. Kerr

As business leaders try to figure out how to stay afloat, it's important not to confuse scenario planning with business continuity planning. The two are not the same.

Leveraging the gift of crisis

Christos Tsolkas

The unforeseen arrival of the coronavirus means that all the rules of business have suddenly changed. Preparing for eventualities that were once unthinkable demands radical innovation - and in that sense, at least, a crisis can be a gift.

How businesses act in the face of adversity will shape their future

Jane Rexworthy

How organisations behave towards their stakeholders - their staff, their customers and the communities within which they operate - during the coronavirus crisis will not be forgotten after the pandemic is over.

Key skills for virtual leaders

Wayne Turmel

Suddenly finding yourself sitting at home leading a virtual team is a tough call, particularly with everything else that's going on in the world. So here are seven key behaviors that will make the task of virtual working much easier.

How to manage employees remotely

Hannah Prince

Thanks to the coronavirus pandemic, working from home is now the new normal. But for managers unused to remote team working , this will pose some serious challenges.

I think differently and that's OK

James M. Kerr

Conventional wisdom says that firms need access to experts from their industry to help them develop strategies that will separate them from the competition. But in reality, nothing can be further from the truth!

Collaborative technologies and the Coronavirus crisis

Sébastien Ricard

With the global spread of Coronavirus, how can companies leverage the digital workplace to keep employees safe, limit the loss of productivity and adapt work practices successfully during the crisis?

How different is leading remotely?

Wayne Turmel

If you've never led a remote team and you're worried about how you might cope if the Coronavirus puts you in that position, fear not. For a competent team leader, the differences aren't as great as you might think.

Managing in the Wiki World

Rod Collins

With the rapid emergence of the Digital Age, top-down, command-and-control management has had its day. Instead, today's organisations need to leverage collective intelligence and shared understanding.

Improve strategic alignment through better metrics

James M. Kerr

People pay attention to what they’re measured by. So the best way to get a behavior change is to measure to the new behavior intended to be instituted.

And some more

Seven characteristics of remarkable businesses

Andy Hanselman

What makes a business remarkable? What gets people talking about it and recommending it to others? The simple answer is that they are dramatically and demonstrably different.

There’s nothing soft about the heart

Wayne Turmel

Every animal depends on its heart for its existence. And exactly the same is true of an organization, except that rather than a multi-chambered muscle, an organization relies on leadership, managers and flows of information.

Learning is a process, not a result

Duane Dike

None of us learn to read, ride a bike or pack a suitcase in a day. So understanding that learning is a process, not an event is fundamental to creating learning cultures rather than environments based on rote or blind faith.

It's not what you know, it's how fast you learn

Rod Collins

The secret to market success in a rapidly-changing world has less to do with what you know and much more to do with how fast you learn.

You may be a workplace hero without realising it

Nadav Klein

Heroes come in all shapes and sizes, whether in life or in the workplace. But they all have one thing in common: they don’t see themselves as heroes.

Financial wellbeing: the next target for workplace disruption?

David Fairhurst

Several years ago, I warned about a looming 'workforce cliff' as demand for workers outstrips supply. Now that employers are thinking differently about the experience they are creating, one area which seems ripe for innovation is pay.

Is paranoia widespread in your firm? You're not alone

Manfred Kets De Vries

Trust is a rare commodity in most workplaces. Yet high-trust organisations are more productive, have higher morale and perform better financially. So what can management do to build a more trusting culture?

A whole new ballgame?

Wayne Turmel

Adopting remote teams might seem like a whole new ball game, but it’s the same game - just played on a slightly different field. The WHAT doesn’t really change, it's the HOW that's different.

The future of work is creative collaboration

Eugene Hughes

Innovation is very rarely the result of individual genius. Instead, the biggest breakthroughs occur when networks of people with a collective vision join up and share ideas. That’s why as the fourth industrial revolution unfolds, creative collaborators will be kings.

And still more...

The true purpose of a business

Rod Collins

The conventional belief that the purpose of a company is to generate profits is being challenged by the growing realization that profits are the reward for fulfilling the true purpose of a business and not the purpose itself.

When is it appropriate to yell at someone? Depends on where you’re from!

David Livermore

There's a wide variation in what we deem as 'appropriate' ways to express frustration. At the heart of this is the difference between Neutral and Affective behavior - differences that can quickly lead to profound misunderstandings.

The best gift this Christmas

Wayne Turmel

Want to do something nice for your team this holiday season? How about helping them do nothing at all - or at the very least, a bit less - even if you have to enforce it strenuously.

If you're feeling drained, here's why

Manfred Kets De Vries

Your personal “energy barometer” reflects your inner happiness. Bad habits and situations often drain our energy. But do we recognise the symptoms and are we willing to do something about them?

The wise power of utopian thinking

Marc Le Menestrel

The ability to dream our future world into being can help us survive. So imagining an ideal world is also a powerful tool for enhancing proactivity and leading organisational transformation.

Getting virtual meetings to start on time

Wayne Turmel

Why do webmeetings always seem to start late? While there’s no silver bullet that will solve the problem, there are some simple things you can do to help your odds of starting (and finishing) on time.

A faster path to intelligence

Rod Collins

If AI applications can be designed as collective intelligence systems, they may be able to help us move past the rancid divisiveness and entrenched thinking that prevents us from solving our most pressing problems.

The business five principles of Mars

James M. Kerr

Quality, responsibility, mutuality, efficiency and freedom are the foundation of a company culture that has endured through generations of candy-loving kids, big and small.

Mapping the power in your organization

Wayne Turmel

Forget job titles, do you know who has the real power in your organization and who has real influence where it matters most?

Embracing the paradoxes of leadership

Ella Miron-Spektor

In today’s organisations, demands, goals and expectations are dynamic, complex and interconnected. That’s why we need to move from an ‘either/or’ to a ‘both/and’ view of priorities.

How artificial intelligence will transform human thinking

Rod Collins

Will AI benefit mankind or could it lead to the end of the human race? A better understanding of the relationship between human thinking and AI may shed some light on this great uncertainty.

Why business strategy needs to be more than perfume

Daniel Deneffe

Many ‘grand’ business strategies are well-packaged and smell great. But what ultimately determines the success of a business isn’t strategy but something much more simple: the choices that customers make to buy or not to buy.