It seems to have taken a while for somebody to state the obvious about the British Airways dispute, but the prize goes to Michael Skapinker writing in today’s FT.
"It is the job of the chief executive to know when his staff are that unhappy," he says. "What is even clearer is that the customers could not care less who was to blame. When they are sweating, exhausted and fed up, they expect someone senior to take charge and tell them what is happening."
Can we truly manage others without first understanding ourselves? This is the question at the heart of a book that takes an unconventional approach to management by drawing on the teachings of the teacher and philosopher, Jiddu Krishnamurti.
How can managers and organisations create an environment in which every voice is genuinely heard, valued and deployed to maximum effect? This book offers some practical ways to meet this challenge.
In a business landscape obsessed with transformation and disruption, Hone offers a refreshingly counterintuitive approach to today's organisational challenges.
