Skip to main content

Distractions cost businesses £139bn

Jan 10 2005 by Nic Paton
Print This Article

Distractions in the office that cause workers to lose concentration cost UK businesses some £139 billion a year, a survey has estimated.

A survey, by office equipment manufacturer Brother, found employers lost up to two hours from their working day because of noisy colleagues, mobile phones going off and e-mails arriving.

Nearly two thirds of workers complained they suffered up to 20 interruptions a day, something that cost businesses £4,903 per employee over the course of a year, Brother estimated.

Working from home, where there are often fewer interruptions, made workers 56 per cent more productive, it argued.

Communications director Mike Dinsdale said: “It’s important to achieve the right balance. Certain personalities thrive in a load, busy office environment, while others need a peaceful, soothing relaxed atmosphere to maximise their creativity.”

Just one per cent of office workers ever managed to get through a day without being interrupted, compared with 10 per cent of home workers, the survey added.

Latest book reviews

MORE BOOK REVIEWS

Hone - How Purposeful Leaders Defy Drift

Hone - How Purposeful Leaders Defy Drift

Geoff Tuff and Steven Goldbach

In a business landscape obsessed with transformation and disruption, Hone offers a refreshingly counterintuitive approach to today's organisational challenges.

Lead Like Julius Caesar

Lead Like Julius Caesar

Paul Vanderbroeck

What can Julius Caesar's imperfect story - his spectacular failures as well as his success - tell us about contemporary leadership challenges?

Relationship Currency

Relationship Currency

Ravi Rajani

In an era where AI can draft emails and manage our schedules, 'Relationship Currency' is a timely reminder of the importance of investing in genuine human connection.