Management Thinking

Restoring the promise of social media

16 Nov 2018 | Rod Collins

Only by embracing the notion that all voices matter and redesigning their algorithms to promote collective intelligence can social media companies start to defuse the state of toxic tribalism that has fractured our social discourse.

Is your organisation a cult?

08 Nov 2018 | Manfred Kets De Vries

Many businesses display cult-like characteristics, offering a form of meaning, purpose and belonging but demanding strict adherence to their set of beliefs and swiftly punishing or ostracising those who don’t conform.

Compassion

09 Oct 2018 | Duane Dike

Compassion is not typically revered in the corporate world. Bosses are simply supposed to get things done. But if they're not careful, they can become impersonal, non-compassionate and ultimately, non-human.

Three lessons in crisis leadership

01 Oct 2018 | Piyumi Kapugeekiyana

There’s no one-size-fits-all approach to crisis management. But studying examples of crises that have been handled well can teach us some very valuable coping mechanisms that could help avoid a crisis turning into a disaster.

New ways of thinking and acting

06 Sep 2018 | Rod Collins

For more than a century, the basic formula of management has been “plan and control.” But today this no longer works because strategies are no longer planned, they’re discovered. So the new formula for business should be “explore, experiment and execute”.

Get out of the way!

04 Sep 2018 | Duane Dike

What kinds of things get in the way of productivity? There are no simple answers, but the one thing we can say is that barriers are almost always by-products of the destructive attitudes and behaviors of leaders.

The key to cultivating agility in decision making

20 Aug 2018 | Marc Le Menestrel

Decision-making excellence requires self-awareness and the ability to choose how to think in different situations. That's why being able to understand different perspectives is such a crucial skill for today’s business leaders.

From strategic planning to strategic discovery

13 Aug 2018 | Rod Collins

In today’s world, strategic planning based on the extrapolation of historical trends is a futile exercise. Instead, staying ahead of disruptive change depends on harnessing the power of collective intelligence.

Disaster equals energy plus misinformation

06 Aug 2018 | Janet Howd

In his seminal book on accidents and disasters, Barry A Turner observed that disasters almost always represent failures of intention and that a simple equation - “disaster equals energy plus misinformation” - can to help guard against catastrophic events.

Swerve and swarm

23 Jul 2018 | Max McKeown

You want to know the secret to winning in an age of uncertainty? It's to keep your future open. Planning never guarantees success. Only adaptation guarantees success. Success comes from being confident in your human ability to see opportunity, understand opportunity and grab opportunities.

Why power seekers give advice

12 Jul 2018 | Li Huang

Giving advice makes some people feel powerful because they feel that they have influence over others. But that connection with power means that it can also be dangerous.

The dual company

03 Jul 2018 | Rod Collins

In today’s world, strategic plans and once-successful business models can quickly become redundant. So how can companies sustain short-term profitability while building long-term innovation capability? One answer is to create a dual company.

Culture fit vs. authenticity

18 Jun 2018 | David Livermore

Authenticity - being yourself - can sometimes collide with organizational values. So how far should any of us be expected to give up our authentic preferences for the sake of an organizational purpose?

Nine habits that build trust

14 Jun 2018 | John Blakey

There’s a lot more to trust than just delivering on your promises. In fact, doing what you say you will do is only the basic entry-level requirement if you want to inspire trust in those you lead.

Managing risks in a hyper-connected world

07 Jun 2018 | Rod Collins

As we all know, risk is a fact of life. But as the world becomes more connected, new risks have emerged that demand new tools to mitigate them and to thwart a new generation of threats.

10 characteristics of customer-focused businesses

29 May 2018 | Andy Hanselman

Customer-focused organisations are dramatically and demonstrably different from their competitors. They don’t just meet customer expectations, they consistently try to exceed them in everything they do.

Accountability is more important than accounting

16 May 2018 | Wayne Turmel

What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?

Are you addicted to power?

09 May 2018 | Manfred Kets De Vries

In democracies, a free press and the separation of powers reduce the risk of leaders becoming power addicts. But most businesses concentrate power at the top, a design that all too easily leads to power intoxication.

Leaders, go away!

02 May 2018 | Duane Dike

Too many bosses fail to understand that every individual thinks and works at different rates or that we all need to distinguish between important and not so important work to operate effectively.

The dawn of the second human epoch

05 Apr 2018 | Rod Collins

The great promise of digital transformation, AI and collective intelligence to transform humanity for the better will only be achieved if we remember two fundamental foundational principles.