Management Thinking

Culture fit vs. authenticity

18 Jun 2018 | David Livermore

Authenticity - being yourself - can sometimes collide with organizational values. So how far should any of us be expected to give up our authentic preferences for the sake of an organizational purpose?

Nine habits that build trust

14 Jun 2018 | John Blakey

There’s a lot more to trust than just delivering on your promises. In fact, doing what you say you will do is only the basic entry-level requirement if you want to inspire trust in those you lead.

Managing risks in a hyper-connected world

07 Jun 2018 | Rod Collins

As we all know, risk is a fact of life. But as the world becomes more connected, new risks have emerged that demand new tools to mitigate them and to thwart a new generation of threats.

10 characteristics of customer-focused businesses

29 May 2018 | Andy Hanselman

Customer-focused organisations are dramatically and demonstrably different from their competitors. They don’t just meet customer expectations, they consistently try to exceed them in everything they do.

Accountability is more important than accounting

16 May 2018 | Wayne Turmel

What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?

Are you addicted to power?

09 May 2018 | Manfred Kets De Vries

In democracies, a free press and the separation of powers reduce the risk of leaders becoming power addicts. But most businesses concentrate power at the top, a design that all too easily leads to power intoxication.

Leaders, go away!

02 May 2018 | Duane Dike

Too many bosses fail to understand that every individual thinks and works at different rates or that we all need to distinguish between important and not so important work to operate effectively.

The dawn of the second human epoch

05 Apr 2018 | Rod Collins

The great promise of digital transformation, AI and collective intelligence to transform humanity for the better will only be achieved if we remember two fundamental foundational principles.

Beyond coaching psychobabble: let the buyer beware

27 Mar 2018 | Manfred Kets De Vries

The advertising pitches of many coaches raise false expectations and seem designed to fool the gullible. Contrary to all the hype, creating meaningful behaviour change is neither easy, fast nor linear.

Moving beyond the hazards of human bias

08 Mar 2018 | Rod Collins

Human beings can be both blind to the obvious and blind to their blindness. So the great promise of Artificial Intelligence is that it can move us move beyond the limits of our human biases.

Spanning the boundaries that limit organisational innovativeness

15 Feb 2018 | Yves Doz

Multinational organisations span many boundaries - geographic, cultural and institutional. So key to their effectiveness is the ability to bridge these divides while retaining their diversity and local uniqueness.

Digital transformation: from worker to gamer

06 Feb 2018 | Rod Collins

Digital transformation is likely to bring with it a dramatic reduction in traditional employment. But will also see the emergence of a radically different economic role: that of the gamer.

Leadership Is a journey, not a destination

29 Jan 2018 | Ian C. Woodward

Whether you are a leader of today or tomorrow, thinking consciously about leadership is essential. Every context requires different talents and skills, so leaders must learn to adjust themselves along the way.

The human-machine symbiosis

24 Jan 2018 | Rod Collins

Machines are becoming more humanlike. But rather than posing a threat to mankind, could this reformulation of the human-machine symbiosis spark a renaissance of humanity?

An evolutionary leap in human intelligence?

04 Jan 2018 | Rod Collins

Digital Transformation is arguably the most far-reaching socio-economic revolution in human history. But most of us remain blind to the real magnitude of the changes this will bring.

Is blockchain the future of IT?

21 Dec 2017 | Rod Collins

Because it extinguishes the ‘power of one’, blockchain is game-changing systems architecture that looks set to revolutionize the way we build IT systems.

The theory thing

18 Dec 2017 | Duane Dike

Management theories are constantly changing because our business world is in a state of eternal flux. So if business leaders can’t change their ways of thinking, they risk being left behind by the march of history.

Is communication the problem, or teamwork?

05 Dec 2017 | James M. Kerr

Sometimes we can get fooled into thinking that poor communication is a problem when it’s really a symptom of something much more profound: poor organizational design that undermines the ability of people to work in teams.

Digital transformation or digital destruction?

27 Nov 2017 | Rod Collins

Two fundamental issues need to be addressed if we want to avoid digital transformation going wrong and turning into digital destruction.

Getting stuck in

07 Nov 2017 | Mike France

One of the big advantages of being a smaller, more agile business, is that senior management can get stuck in with their employees during busy periods. So perhaps its time more executives spent less time in the boardroom and more in the dispatch room