Management Thinking

Beware these remote management biases

17 Nov 2023 | Wayne Turmel

We all have biases that occasionally get us in trouble. And that's as true in a remote management context as it is in any other workplace setting.

Effective performance management can help reduce quiet quitting

03 Oct 2023 | Laura Moncrieffe

If organisations want to overcome 'quiet quitting', they need proactive, engaged leaders who are tapped in to the emotional, psychological, and financial needs of their employees.

Diverse teams and psychological safety

08 Sep 2023 | David Livermore

Thereís been a surge of interest recently about the importance of psychological safety, and rightfully so. But like many good things, it's better not to have too much of it.

Making cross-organizational teams work

07 Sep 2023 | Simon Thule Viggers

Cross-organizational teams are a growing trend. But they can have some costly side-effects for the people who are assigned to these temporary projects.

The great mismatch?

04 Apr 2023 | Wayne Turmel

First was "the Great Resignation." Then there was "Quiet Quitting." But the latest buzzword flying around to help us understand the changing workplace is "the Great Mismatch."

Leaders, teammates, and teams

09 Mar 2023 | Wayne Turmel

The trend for remote work was rising for years before the COVID tsunami hit. But now we've passed that first big wave of change, what will teamwork look like going forward?

We're at a post-Covid inflection point. Now what?

17 Feb 2023 | Wayne Turmel

Three years of Covid-inspired disruption to the way work is done has left uncertainty in its wake. But waving a magic wand and saying, "we're going back to the way things were," isn't going to work for a number of reasons.

Company culture: the bigger picture

24 Jan 2023 | Wayne Turmel

How do we judge a company or team's culture? What role does working together physically play in creating it? Maybe more important, and harder to answer - how do we know?

What Is the language of conscious leadership?

19 Dec 2022 | Vlatka Ariaana Hlupic

Words have their own energy and meaning and need to be chosen with care. That's why language is such an important barometer of organisational culture.

Money talks: the power of salary transparency

21 Nov 2022 | Noura Dadzie

In the U.S., six states have passed laws requiring employers to publish salary information in an effort to reduce wage gaps. So should more organisations be prioritising salary transparency?

How culturally intelligent leaders make decisions

14 Nov 2022 | David Livermore

What does culturally intelligent decision-making look like for today's global leader? It's certainly not as simple as "just make a decision."

How to build trust on a diverse team

05 Sep 2022 | David Livermore

Diverse teams have a harder time trusting each other than homogeneous teams do. Here are three evidence-based ways to go about building that trust.

Corporate culture: have we lost our touch?

01 Aug 2022 | Bob Selden

Remote working is all very well, but how can we get a real feel for other people and build meaningful relationships without ever being in physical proximity to them?

The leadership trust crisis

08 Jul 2022 | David Livermore

Across the world, trust in leadership is at an all-time low. But global leaders also need to be mindful that many approaches to rebuilding trust are biased toward Western values.

How to talk about the elephant in the room

02 Jun 2022 | David Livermore

Knowing how to identify and constructively address unresolved conflict in different cultural situations is a key skill for global leaders.

Eight steps to achieving a high-performance culture

19 May 2022 | Vlatka Ariaana Hlupic

Creating a high-performance culture is often touted as the holy grail of today's organisations. But achieving it in practice remains an elusive concept.

What is a 'global' leader?

24 Jan 2022 | David Livermore

'Global leadership' is one of those fancy terms that gets used in glossy consulting reports and EMBA marketing briefs. But what does it actually mean?

When will they ever learn?

13 Jan 2022 | Bob Selden

Boris Johnson's attempt to apologise for attending a Downing Street party during last year's lockdown is a timely reminder about the gulf between making a formal apology and being genuinely sorry.

There's nothing soft about the heart

22 Nov 2021 | Wayne Turmel

Every animal depends on its heart for its existence. Organizations do too, except that rather than a multi-chambered muscle, they rely on leadership, managers and flows of information.

Accountability is more important than accounting

14 Oct 2021 | Wayne Turmel

What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?