Management Thinking

How to build trust on a diverse team

05 Sep 2022 | David Livermore

Diverse teams have a harder time trusting each other than homogeneous teams do. Here are three evidence-based ways to go about building that trust.

Corporate culture: have we lost our touch?

01 Aug 2022 | Bob Selden

Remote working is all very well, but how can we get a real feel for other people and build meaningful relationships without ever being in physical proximity to them?

The leadership trust crisis

08 Jul 2022 | David Livermore

Across the world, trust in leadership is at an all-time low. But global leaders also need to be mindful that many approaches to rebuilding trust are biased toward Western values.

How to talk about the elephant in the room

02 Jun 2022 | David Livermore

Knowing how to identify and constructively address unresolved conflict in different cultural situations is a key skill for global leaders.

Eight steps to achieving a high-performance culture

19 May 2022 | Vlatka Ariaana Hlupic

Creating a high-performance culture is often touted as the holy grail of today's organisations. But achieving it in practice remains an elusive concept.

What is a 'global' leader?

24 Jan 2022 | David Livermore

'Global leadership' is one of those fancy terms that gets used in glossy consulting reports and EMBA marketing briefs. But what does it actually mean?

When will they ever learn?

13 Jan 2022 | Bob Selden

Boris Johnson's attempt to apologise for attending a Downing Street party during last year's lockdown is a timely reminder about the gulf between making a formal apology and being genuinely sorry.

There's nothing soft about the heart

22 Nov 2021 | Wayne Turmel

Every animal depends on its heart for its existence. Organizations do too, except that rather than a multi-chambered muscle, they rely on leadership, managers and flows of information.

Accountability is more important than accounting

14 Oct 2021 | Wayne Turmel

What's more important: that people are working on exactly what you want them working on at that exact moment, or that important tasks and outputs are done on time and team goals are met?

End of furlough anxiety? Belongingness is the answer

30 Sep 2021 | Anne-Marie Finch

As the UK's furlough scheme comes to an end after 18 months, how can organisations help people facing the anxiety of returning to the office after an extended time away from the working environment?

Returning to work through the eyes of Maslow

01 Sep 2021 | Kon Apostolopoulos

As we design the "next" workplace, we need to shift our focus from where, when, and how employees perform their work, to why they want to perform it.

Could Covid make us better managers?

07 Jul 2021 | Steven Buck

At a time when the role of the manager has arguably never been more challenging, we are starting to re-evaluate what 'management' really means.

Don't celebrate the failure, celebrate the learning

28 Jun 2021 | Kon Apostolopoulos

Failure is not the opposite of success. It is a feedback mechanism that shows us what's not working. We can learn from it and improve, but it should never be a goal in itself.

Harnessing natural intelligence

08 Jun 2021 | Rosie Tomkins

All change brings new opportunities. The tree that looks almost dead in the winter bursts with blossom in spring. The frozen wasteland delivers a bountiful harvest in the autumn. As business leaders, we can learn a lot from nature.

Getting back to work in the post-pandemic world

07 Apr 2021 | James M. Kerr

As organizations prepare to get back to work in a post-pandemic world, leaders must focus on just how they intend to get on with work for years to come.

Cultural intelligence and competing with robots

23 Mar 2021 | David Livermore

The dystopian view of a future overrun by robots forgets that the human brain gives us some things technology cannot compete with, namely our ability to adapt and create.

Experimenting with scenario planning

23 Feb 2021 | James Berry

Scenario planning isn’t just about developing proactive strategies to deal with a possible crisis. It can also be a useful way to highlight potential weaknesses in your organisation or operations. Here’s how to go about it.

Ten habits of bad management

11 Jan 2021 | Andre de Waal

Too many organizations ignore or tolerate bad management. Yet bad managers will never get optimal results, so their tell-tail traits need to recognized and dealt with.

The myth of change management

06 Jan 2021 | Rod Collins

The world is changing much faster than their organizations. And that’s a big problem, because traditional businesses are not designed for adapting to change or aligning with shifting markets.

Why ‘how are you?’ is such an important question

21 Dec 2020 | Steven Buck

After this unprecedented year, finding ways for a team to connect and address the needs of the whole person rather than focusing solely on work priorities is more important than ever.