Knowledge Management

Knowledge-hoarding is a no-win proposition

11 Mar 2014 | Brian Amble

If you try to hide what you know from your colleagues, you're shooting yourself in the foot. Because according to new research, knowledge-hoarding is counter-productive, damaging both trust and creativity.

Turn your subject matter experts into webinar wizards

29 Jan 2014 | Wayne Turmel

Many companies today are doing more internal training with in-house Subject Matter Experts. But while webinars are a terrific tool for leveraging the brainpower in an organization, sometimes these sessions don't turn out to be quite as successful as we would like.

Leadership and my Dad. A memorial

16 Dec 2013 | Duane Dike

I never thought much of my dad as leader. He was just my dad. Only now, after his passing, have I realized that his approach to raising his family is a pretty good metaphor for leadership in the wider world.

Data frustrations and remote teams

26 Jul 2013 | Wayne Turmel

'Data' is a word on everyone's lips. All teams, remote or co-located, need information to do their jobs. But how do you pick out the useful signal from all that noise. And what do good teams do that less productive teams don't?

Data science goes online

18 Jul 2013 | Brian Amble

With the explosion in 'big data' and demand for data scientists rocketing, the University of California at Berkeley has launched a new Master's degree in data science that will be delivered to students entirely on-line – but at a considerable cost.

Leadership in a Wiki World

16 Sep 2010 | Dawna Jones

This month, Dawna talks to Rod Collins, the former CEO of the Blue Cross Blue Shield Federal Employee Program, about wiki-management - or how to leverage the rich reservoir of your organization's collective knowledge to create a high performing company.

Leadership in a Wiki World

16 Sep 2010 | Dawna Jones

This month, Dawna talks to Rod Collins, the former CEO of the Blue Cross Blue Shield Federal Employee Program, about wiki-management - or how to leverage the rich reservoir of your organization's collective knowledge to create a high performing company.

What's in your knowledge hard drive?

25 Aug 2010 | Bob Selden

How do you encourage the transfer of knowledge within and across an organisation? Or, to put it another way, what are you learning on a day-to-day basis about how you conduct your business - and how are you passing this experience on to others?

More effective use of information

14 Jan 2010 | Donald A. Marchand

Do you understand the value of information? Because the difference in how companies are able to deal with complexity is directly related to how well they manage and use information, people knowledge and information systems.

Organisations ignoring the transfer of knowledge

27 Aug 2008 | Nic Paton

Organisations are not doing enough to ensure Baby Boomers pass on their hard-won knowledge and experience to the next generation before heading off into retirement.

Fear of offshoring worse than the reality

09 Jun 2008 | Nic Paton

The fear may be all too real, but Western workers who assume their jobs are threatened by impossibly low-wage competition from India and the Far East are often simply wrong.

Knowledge economy managers ruling the world

02 Apr 2008 | Nic Paton

Britain is becoming a global leader of the 'knowledge economy', a business world created, staffed and led by highly-educated, technologically-savvy managers.

High school leavers can't think, can't communicate

01 Apr 2008 | Nic Paton

With business increasingly knowledge-based and 24/7, creativity and communication will be the key skills for the future. Shame no one told the U.S. education system.

Releasing Tacit Knowledge

31 Oct 2007 | Dawna Jones

Tacit knowledge is one of the most important competitive assets an organisation can possess. Yet mention it and most people say: What? Find out what it is - and why it is so vital - in the first Evolutionary Provocateur.

Brain drain threatens U.S. competitiveness

26 Sep 2007 | Brian Amble

We all know that employers face a skills shortage as Baby Boomers leave the workforce. So why do so few organizations ensure that they can pass on the vital knowledge these employees possess?

Britain built on brainpower

13 Jun 2007 | Nic Paton

While Germany may still be known for its cars and Japan its micro-electronics, a new report claims that Britain is building a global reputation on the back of the export of knowledge.

London to become global knowledge hub

07 Jun 2007 | Nic Paton

Watch out America. Within eight years London will be rivalling New York, Silicon Valley and Hollywood as the world's hub for, respectively, finance, internet-based start-ups and digital special effects.

Information overload suffocating managers

05 Jan 2007 | Brian Amble

Many managers are unable to get their jobs done properly because they find it easier to get hold of information about their competitors than they do information about their own organisations.

Execs don't trust their own companies with private information

21 Nov 2006 | Brian Amble

Even as we are all being asked to trust a growing army of companies and official bodies with sensitive personal details, a new survey has found that a third of senior executives wouldn't trust their own companies with sensitive data.

Paying the price for flawed data

29 Jun 2006 | Brian Amble

The majority of information workers admit to having made bad business decisions because of flawed or incomplete data, leading to lost productivity and increased on-the-job stress.