The culturally intelligent team

18 Aug 2021 | David Livermore

It's harder to get things done on a diverse team. But with moderate to high levels of cultural intelligence, diverse teams can outperform homogeneous teams in a number of important ways.

Emotional intelligence doesn't translate

24 Sep 2018 | David Livermore

Emotions are universal. But the ways in which different cultures express them are not. So what’s considered appropriate in one culture could get you in trouble if blindly applied to colleagues and friends elsewhere.

The biggest source of conflict on diverse teams

22 Nov 2017 | David Livermore

Clashing expectations are the main source of conflict in almost any relationship. And nowhere is that more true than on diverse teams, where intercultural challenges mean that the potential for misalignment is even greater.

A white guy's humble advice to black professionals

16 May 2017 | David Livermore

Companies are chasing diverse candidates. But how can those candidates use cultural intelligence to help them find the kind of employer who will include their perspectives as a critical part of their strategy rather than using them to up their diversity counts?

Overcoming diversity fatigue

16 Sep 2016 | David Livermore

Too many diversity initiatives fail because they’re based on a punitive, ‘shame on you’ posture. What we need is a strategic, hope-filled approach emphasizing what we all gain from more diverse and inclusive workplaces and communities.

What diversity matters most?

23 Sep 2015 | David Livermore

Diversity of thought, work style, function and age are all important forms of difference. But not all diversity is equal. The two types of diversity that matter most are visible diversity and under-representation.

Why you shouldn't adapt to other cultures

07 Nov 2013 | David Livermore

Being culturally intelligent doesn't mean you need to be a cultural chameleon. In fact retaining our differences can actually make us stronger, and trying to adapt to another culture is sometimes inauthentic or even insulting.

Hiding who you really are damages productivity

09 Oct 2013 | Brian Amble

Hiding fundamental truths about yourself at work – such as your sexual orientation – also affects the basic mental, physical and interpersonal skills you need to do your job, new research suggests.

Mentoring gap keeping women and minorities out of corporate elite

20 Sep 2013 | Brian Amble

The numbers of women and people from racial minorities serving on America's corporate boards may have increased over the past decade, but the influential elite holding multiple board positions remains a white, male closed-shop. New research explores why.

More diversity, more religious conflict

16 Sep 2013 | Brian Amble

Diversity is a fact of life in the American workplace. Half of American workers now come into contact with people from different cultural and religious backgrounds when they are at work, and with this increased rate of interaction comes an increased risk of religious conflict.

Cultural diversity and "speaking up"

14 Sep 2012 | David Livermore

Cultural diversity creates one of the best opportunities for innovation but it can also be one of the biggest roadblocks if it isn't handled with cultural intelligence. For example, in meetings the whole idea of 'speaking up' is interpreted differently depending upon your cultural background.

Who you know still matters

30 Aug 2012 | Brian Amble

A 10-year study of British companies has found that you are about four times as likely to be appointed as a director if you are a member of the same golf club as a serving member of the board.

Moving beyond the fluff in intercultural training

07 Feb 2011 | David Livermore

The globalized world offers a sea of opportunities and challenges. But trying to do 'business as usual' when working across borders is a recipe for failure – which is why cross-cultural training is a strategic imperative, not a 'nice-to-have'.

The magic of difference

12 Jul 2010 | Jane Gunn

Difference and diversity can be seen as a threat in organisations and teams but here are three important things you can do to discover the magic of difference.

Diversity needs to be about men, too

28 May 2009 | Nic Paton

Unless they involve men in their gender equality efforts, organisations will never reap the full benefits of having workplaces that are truly diverse.

Minority report

18 Aug 2008 | Derek Torres

US census data revealing that white Americans will be in the minority by 2050 also has some pretty big implications for the workplace.

Beyond the tick-box culture

11 Jun 2007 | Julia Middleton

I'm tired of the usual conversations about diversity which never go beyond statistics, ticking boxes and categories of race, gender or age. The essence of real diversity is difference - and that means embracing different ways of behaving, thinking and seeing the world.

British firms sceptical about workplace diversity

21 Feb 2007 | Nic Paton

British businesses are sceptical about the benefits of a multi-cultural workforce and have little interest in employing people from ethnic minorities, a new report has found.

American managers still predominantly white and male

18 Jan 2007 | Nic Paton

Managers may talk a good talk about diversity but the majority are still white males, with a fifth of Americans saying they know someone who has been denied a job, raise or promotion because of their race or gender.

Faith-at-work movement poses challenge for U.S employers

14 Dec 2006 | Nic Paton

American workers are increasingly demanding the right to bring their faith into the workplace, a trend that poses challenges – and opportunities – for U.S employers