David Livermore is a thought leader in cultural intelligence (CQ) and global leadership and the author of "Leading with Cultural Intelligence". He is president and partner at the Cultural Intelligence Center in East Lansing, Michigan and a visiting research fellow at Nanyang Technological University in Singapore.
More from David
12 Nov 2015
One of the biggest frustrations when working across cultures is a different sense of urgency, follow-through, and deadlines. Whatever your relationship with time, here are some guidelines to address this challenge.
20 Oct 2015
When Iím travelling, Iím routinely given the best places to sit in restaurants, granted access to exclusive lounges I havenít paid for and escorted round queues simply because Iím a well-dressed, white American male.
23 Sep 2015
Diversity of thought, work style, function and age are all important forms of difference. But not all diversity is equal. The two types of diversity that matter most are visible diversity and under-representation.
14 Aug 2015
What should you do when you run up against friends, family members, colleagues or clients who make little effort to engage with others with any degree of cultural intelligence?
07 Jul 2015
Whether itís expanding in emerging markets, avoiding an embarrassing cultural faux pas, or attracting best talent, the ability to work effectively across cultures addresses a burgeoning number of organizational concerns.
11 May 2015
Regardless of the cultural context, the objective in negotiation is to reach an agreement that mutually satisfies both partiesí interests. Accomplishing that across cultures requires a high level of cultural intelligence.
16 Feb 2015
Cross-cultural communication can be fraught with difficulties. And few things demonstrate cultural intelligence more strongly than being able to tell when a problem is cultural and when itís not - and then deciding how to respond.
13 Jan 2015
There are no easy answers to the hatred and rage that drives someone to kill a fellow human begin in cold blood simply because they disagree with them. So what is a culturally intelligent response to the horrific events in Paris last week?
20 Oct 2014
Iím often asked, ďisnít cultural intelligence basically a matter of respect?Ē But the trouble is that we canít always judge people's intent through their behavior. And moreover, the greater the cultural distance, the more likely your respect wonít be interpreted as such.
12 Sep 2014
Weíre all biased. But an awareness of these biases doesnít automatically lead to change or stop them creeping into everyday decisions. If you want to navigate through cultural situations with both respect and effectiveness, you need a plan to improve your cultural intelligence.
15 Aug 2014
One of the biggest causes of misunderstandings and conflict in multicultural teams is the difference between direct and indirect communication styles. So how can those who like to get straight to the point work harmoniously with others who expect issues to be addressed more subtly?
09 Jun 2014
It's been said that 'international travelers are like dogs in an art museum. They see everything and appreciate nothing.' But it doesnít have to be like that. Here are 10 ways to improve your travel experiences.