Daniel Bobinski teaches teams and individuals how to use emotional intelligence and how to create high impact training. He’s also a best-selling author, a popular speaker, and he loves helping teams and individuals achieve workplace excellence
More from Dan
18 Dec 2012
In the past, whenever I've returned to the United States after travelling abroad, I've always been glad to get home. But this year, for the first time in my life, the way I've seen U.S. airport employees treat the public has made me embarrassed for America.
27 Nov 2012
Selling is wrought with failure, rejection, and frustration. That's why your sales team needs to be nurtured, encouraged and supported. It might take a little effort, but remember, if your sales stop, so does your business.
13 Nov 2012
Few things are more frustrating than suffering the consequences that stem from someone's lies. People lie for a myriad of reasons. But whatever the motivation, lies have ripple effects that can cause damage throughout an organization.
22 Oct 2012
Holding the title of 'boss' doesn't mean you have the right to act like a dictator or a jerk. Life is not a continuation of how you acted in high school. You're in a real world of real people who want to contribute. Your job is to put off childish ways and start treating others with respect.
08 Oct 2012
What were you meant to do with your life? What is your passion? Are you currently working in your true vocation? If not, perhaps you would benefit from taking time to rethink your core reason for being.
02 Oct 2012
In many organizations, leaders seem to assume that managers should automatically know how to get along with and how to train others. Sadly, this isn't true. Management skills rarely come via osmosis.
14 Aug 2012
One of the biggest gripes many of us have about work is that our organizations won't put policies and practices in place to support their own goals. That means they aren't open and forthright about their direction and don't seek input from staff before making important decisions.
08 Aug 2012
The world is full of insightful quotes. It's one thing to agree with them. It's something more to incorporate their truth into our lives. What I like about many quotes is that they reflect universal principles of success, and who in their right mind doesn't want more of that?
18 Jul 2012
When something goes wrong, the first thing many people do is look for someone to blame. But this isn't just ineffectual, it's a sign of weak leadership. If people want to step up and be leaders, they should stop blaming and start looking for solutions.
28 Jun 2012
Too many organizations take valuable employees and set them up to bite the dust. How? Because they don't have a clear-cut plan for equipping newly-promoted employees with the skills they need to succeed in their positions.
18 Jun 2012
Do you ever wonder how many customers your business may have lost due to customer service blunders? Statistics show that after only two negative incidents at any place of business, people are likely to shop elsewhere – which makes customer satisfaction a more important goal than ever.
24 May 2012
Today. more than ever, managers need to plan and coordinate for efficiency, not with efficiency. Note the difference between the two: the former results in profits; the latter in costly mistakes.