back

More from the Connected Manager

Key skills for virtual leaders

Wayne Turmel

Leading a virtual team is a tough call, so here are seven key behaviors that leaders of virtual teams need to develop to be successful.

Reacting vs responding

Wayne Turmel

Ever hit “reply all” when you probably shouldn’t? Do you interrupt what you're doing to read incoming emails? Too often, we react rather than respond. And that can lead to trouble, especially for managers.

How to take expert advice

Wayne Turmel

You could drive yourself crazy trying to follow every piece of advice you get. And often the experts disagree. So how is a rational, intelligent and diligent human supposed to take all this advice without their craniums imploding?

Are remote workers less loyal?

Wayne Turmel

Remote and virtual workers leave their jobs at a slightly higher rate than those who work in a fixed location. Are they simply ungrateful weasels, or can something else explain this increase in turnover?

North America's accent problem

Wayne Turmel

As a Canadian who spends a lot of time on international conference calls and webinars, it's impossible not to notice that almost everyone can deal with foreign accents except (North) Americans.

The hidden history of remote working

Wayne Turmel

Forget Gartner studies and erudite articles in HBR, the way we work remotely today has come about through guesswork and trial-and-error. It was never planned - which is why organizations have a hard time dealing with it.

What to say when your kid becomes a manager

Wayne Turmel

I had one of those moments of intense pride followed by a blinding flash of panic this week. My kid has gotten her first real big-girl management job. There are a few things I’d like to tell her - but she won’t listen, of course.

Five ways to present like an Olympian

Wayne Turmel

Being right is no guarantee of success when trying to sway others. When putting information across to others, you need to be clear, organized, appealing, in control and deliver in ways that boost your credibility.

Presenting online is still presenting

Wayne Turmel

Presenting online is more like a traditional presentation than most people think. But too often, those delivering webinars, webmeetings and virtual training do so in just about the least effective manner possible.

Learning from Demosthenes

Wayne Turmel

If you’re looking for a role model for how to conduct yourself as a business person and a human being, my vote is for a lawyer who pounded the streets of ancient Athens 2300 years ago. Yup, Demosthenes is my boy.

How much do you waste on email?

Wayne Turmel

How much time does the average employee spend on email each day? You’d think that’s a simple question, demanding a simple answer. But it’s not.

Emotional capital and remote teams

Wayne Turmel

Why do some teams seem to form great working relationships and use technology seamlessly to make work a pleasure and create great relationships? The secret is something called “emotional capital.”

Why logic doesn't apply when rolling out new tech

Wayne Turmel

As anyone who has ever done a tech rollout will tell you, choosing the hardware or software is the easy part. Actually getting people to use it is where it all goes wrong.

Intuitive technology? Don't make me laugh!

Wayne Turmel

Most software is far from being ‘intuitive’. It might make sense to the engineers who designed it, but the rest of us aren’t engineers and we aren't born automatically knowing how to use complex systems.

The 'golden suggestion' for managers

Wayne Turmel

The old saying “do unto others as you’d like them to do unto you” Is fine advice. But when it comes to management, this golden rule is flawed. Let me explain why it doesn’t stack up.

Do you run meetings or lead them?

Wayne Turmel

Any meeting, whether in a conference room or online, can be run. But successful meetings need to be led - and there is a huge difference between running a meeting and leading one.

Staying on track isn't easy

Wayne Turmel

It's surprising how often teams lose sight of their goals. There are plenty of reasons, and maybe understanding some of the most common will help you and your team reassess where you are headed.

The cost of bad meetings

Wayne Turmel

Bad meetings cost companies billions of dollars every year. But this waste is easily avoidable if only we'd all ask ourselves a couple of basic questions and think a little more about how and why we have meetings.

Five reasons remote teams fail

Wayne Turmel

Leading a remote team isn’t that different to leading a co-located one. But we do have to re-think how we do certain things. Here are five ways you can get that wrong.

Code is easier than people

Wayne Turmel

Going from being a ‘doer’ to being a manager isn’t easy. Experts are seldom aware of how they achieve their level of excellence. But managing others demands interpersonal and communication skills that need to be worked on.