Communication

Five reasons remote teams fail

20 Aug 2018 | Wayne Turmel

Leading a remote team isn’t that different to leading a co-located one. But we do have to re-think how we do certain things. Here are five ways you can get that wrong.

Are you hiding behind technology?

06 Aug 2018 | Wayne Turmel

We all get tired, rushed and overworked. And when we do, it's tempting to use technology as an excuse to take the easy way out by avoiding confrontation or uncomfortable conversations.

Ask your team a 3,000 year-old question

22 Jun 2018 | Wayne Turmel

If you're mindful as to your meeting's purpose and desired outcome, you will accomplish far more than if you approach it as an empty ritual.

The mortar in a project's wall

04 Jun 2018 | Wayne Turmel

What holds a wall together is the mortar between the bricks. And what holds a project together is the effective, clear and proactive communication between individuals.

Open questions, open communication

21 Mar 2018 | Wayne Turmel

Working remotely, we just don't get any of non-verbal signals we see in a meeting room. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.

Tapping into the power of oratory

20 Feb 2018 | Janet Howd

When you're preparing to give a presentation, have you ever stopped to consider that what's going on in the back of your mind is likely to have a big impact on its chance of being a success?

Five remote team new year's resolutions

16 Jan 2018 | Wayne Turmel

The new year is a great time to ask some fundamental questions about how your project team works together and what needs to change. So here are five "resolutions" you should at least consider for your remote team.

A whole new ballgame?

06 Dec 2017 | Wayne Turmel

Adopting remote teams might seem like a whole new ball game, but it’s the same game - just played on a slightly different field. The WHAT doesn’t really change, it's the HOW that's different.

Is communication the problem, or teamwork?

05 Dec 2017 | James M. Kerr

Sometimes we can get fooled into thinking that poor communication is a problem when it’s really a symptom of something much more profound: poor organizational design that undermines the ability of people to work in teams.

Words of mass disruption

03 Oct 2017 | Janet Howd

Unless we can start to discern truth from falsehood, the slow but persistent infiltration of spurious news will inevitably lead humanity down the road of serious physical consequences.

Five simple, curmudgeonly email rules

01 Sep 2017 | Wayne Turmel

Many things in life are necessary but annoying - especially email. So here are five simple things everyone can do with their emails that will help make everyone less generally cranky:

Don't use technology as an excuse for bad management

10 Jul 2017 | Wayne Turmel

When it comes to managing a remote team, technology is not a communication problem. So stop blaming the tools if you chose the wrong one for the wrong reason.

The two big communication questions

01 Jun 2017 | Wayne Turmel

Communication increasingly seems to be a question of technology. But it isn’t. It's a complicated process with lots of moving parts. And it starts with two very important questions

Do your filters stop you from hearing?

08 May 2017 | Peter Vajda

Every time you have a conversation, what you hear gets distorted by the unconscious listening filters each of us develops early in life and carries with us into adulthood. And that means that too often, we listen but we don't really hear.

Success depends on you

26 Apr 2017 | Janet Howd

One of the most stressful situations anyone can find themselves in is delivering a presentation. But as with any human endeavour, the key to delivering a successful outcome is simple. Practise.

How to increase the effectiveness of leadership team meetings

25 Apr 2017 | Achim Preuss

Poorly-managed meetings are a catastrophic waste of time, leading to poor decisions, unresolved problems and missed opportunities. So here are six actions that can make leadership team meetings more productive.

Boredom, smartphones and cultural intelligence

13 Apr 2017 | David Livermore

Moments of boredom free up our mind to think creatively. But who has time to be bored these days? Most people seem to be glued to their smartphones whenever there’s a moment to spare.

Should we judge?

11 Apr 2017 | Duane Dike

Making assumptions about others is a risky business. We don’t know their lives. We don’t know their happiness or their loneliness. We don’t know how they confront their issues. So why not converse? Enjoy it while you can, then move on when the environment changes.

Dealing with a space invader

18 Jan 2017 | John McLachlan

We all know them. They’re the space invaders, the people who waste your time at work, ignore your boundaries and make you feel uncomfortable. But how do you spot one - and how do you deal with them?

Meaning what we say?

09 Jan 2017 | Janet Howd

An unintended consequence of the aftermath of the deregulation of the financial markets in the late 1980s was the deregulation of once-powerful words that has stripped them of much of their impact.