Communication

How to tell if you're mansplaining

17 Sep 2019 | David Livermore

Are mansplaining and its close cousin, whitesplaining, real things or are they just more pop psychology terms? David Livermore interviews Dr Amy Heaton to find out.

Getting feedback from a virtual audience

10 Sep 2019 | Wayne Turmel

Speaking to large groups on-line can be deeply disconcerting. Why? Because even in a lecture-type presentation, you get all kinds of feedback. But doing it virtually feels like you’re talking into a void.

Vital lessons from an eight year old

30 Jul 2019 | Wayne Turmel

The most important business lesson I ever learned, I learned at eight years old. And it’s something that is as relevant to all of us today as it was to me as a kid back then.

Code is easier than people

11 Jul 2019 | Wayne Turmel

Going from being a ‘doer’ to being a manager isn’t easy, because managing others demands interpersonal and communication skills that need to be worked on.

The 'golden suggestion' for managers

17 Jun 2019 | Wayne Turmel

The old saying “do unto others as you’d like them to do unto you” Is fine advice. But when it comes to management, it's not so simple. Let me explain why it doesn’t stack up.

The two big communication questions

27 May 2019 | Wayne Turmel

Communication increasingly seems to be a question of technology. But it isn’t. It's a complicated process with lots of moving parts. And it starts with two very important questions

The cost of bad meetings

26 Mar 2019 | Wayne Turmel

Bad meetings cost companies billions of dollars every year. But this waste is easily avoidable if only we'd all ask ourselves a couple of basic questions and think a little more about how and why we have meetings.

Five remote team new year's resolutions

07 Jan 2019 | Wayne Turmel

The new year is a great time to ask some fundamental questions about how your project team works together and what needs to change. So here are five "resolutions" you should at least consider for your remote team.

Five reasons remote teams fail

20 Aug 2018 | Wayne Turmel

Leading a remote team isn’t that different to leading a co-located one. But we do have to re-think how we do certain things. Here are five ways you can get that wrong.

Are you hiding behind technology?

06 Aug 2018 | Wayne Turmel

We all get tired, rushed and overworked. And when we do, it's tempting to use technology as an excuse to take the easy way out by avoiding confrontation or uncomfortable conversations.

Ask your team a 3,000 year-old question

22 Jun 2018 | Wayne Turmel

If you're mindful as to your meeting's purpose and desired outcome, you will accomplish far more than if you approach it as an empty ritual.

The mortar in a project's wall

04 Jun 2018 | Wayne Turmel

What holds a wall together is the mortar between the bricks. And what holds a project together is the effective, clear and proactive communication between individuals.

Open questions, open communication

21 Mar 2018 | Wayne Turmel

Working remotely, we just don't get any of non-verbal signals we see in a meeting room. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.

Tapping into the power of oratory

20 Feb 2018 | Janet Howd

When you're preparing to give a presentation, have you ever stopped to consider that what's going on in the back of your mind is likely to have a big impact on its chance of being a success?

A whole new ballgame?

06 Dec 2017 | Wayne Turmel

Adopting remote teams might seem like a whole new ball game, but it’s the same game - just played on a slightly different field. The WHAT doesn’t really change, it's the HOW that's different.

Is communication the problem, or teamwork?

05 Dec 2017 | James M. Kerr

Sometimes we can get fooled into thinking that poor communication is a problem when it’s really a symptom of something much more profound: poor organizational design that undermines the ability of people to work in teams.

Words of mass disruption

03 Oct 2017 | Janet Howd

Unless we can start to discern truth from falsehood, the slow but persistent infiltration of spurious news will inevitably lead humanity down the road of serious physical consequences.

Five simple, curmudgeonly email rules

01 Sep 2017 | Wayne Turmel

Many things in life are necessary but annoying - especially email. So here are five simple things everyone can do with their emails that will help make everyone less generally cranky:

Don't use technology as an excuse for bad management

10 Jul 2017 | Wayne Turmel

When it comes to managing a remote team, technology is not a communication problem. So stop blaming the tools if you chose the wrong one for the wrong reason.

Do your filters stop you from hearing?

08 May 2017 | Peter Vajda

Every time you have a conversation, what you hear gets distorted by the unconscious listening filters each of us develops early in life and carries with us into adulthood. And that means that too often, we listen but we don't really hear.