The Emotionally Intelligent Workplace
Wiley | Jul 2001
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It takes more than traditional intelligence for individuals or organizations to be successful. It also takes emotional intelligence - the ability to restrain negative feelings and focus on positive ones such as confidence and congeniality.
But more than this, how does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively?
Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations.
The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
"If you want your organization to be the best that it can be in terms of human and business effectiveness, this is the book to read. But don't just read it; share it with your most thoughtful and respected colleagues! Spread the ideas and evidence to help grow the emotional competencies in your organizational network."(Douglas T. Hall, professor of organizational behavior and director, Executive Development Roundtable, Boston University School of Management)