08 May 2017 | Peter Vajda
Every time you have a conversation, what you hear gets distorted by the unconscious listening filters each of us develops early in life and carries with us into adulthood. And that means that too often, we listen but we don't really hear.
26 Apr 2017 | Janet Howd
One of the most stressful situations anyone can find themselves in is delivering a presentation. But as with any human endeavour, the key to delivering a successful outcome is simple. Practise.
25 Apr 2017 | Achim Preuss
Poorly-managed meetings are a catastrophic waste of time, leading to poor decisions, unresolved problems and missed opportunities. So here are six actions that can make leadership team meetings more productive.
13 Apr 2017 | David Livermore
Moments of boredom free up our mind to think creatively. But who has time to be bored these days? Most people seem to be glued to their smartphones whenever there’s a moment to spare.
11 Apr 2017 | Duane Dike
Making assumptions about others is a risky business. We don’t know their lives. We don’t know their happiness or their loneliness. We don’t know how they confront their issues. So why not converse? Enjoy it while you can, then move on when the environment changes.
20 Jan 2017 | Wayne Turmel
What holds a wall together is the mortar between the bricks. And what holds a project together is the effective, clear and proactive communication between individuals.
18 Jan 2017 | John McLachlan
We all know them. They’re the space invaders, the people who waste your time at work, ignore your boundaries and make you feel uncomfortable. But how do you spot one - and how do you deal with them?
09 Jan 2017 | Janet Howd
An unintended consequence of the aftermath of the deregulation of the financial markets in the late 1980s was the deregulation of once-powerful words that has stripped them of much of their impact.
01 Jan 2017 | Wayne Turmel
The new year is a great time to ask some fundamental questions about how your project team works together and what needs to change. So here are five "new year's resolutions" you should at least consider for your remote team.
08 Dec 2016 | Janet Howd
Technology has made it possible to identify anyone by their unique voice pattern within about three seconds. That has some interesting implications - for good and for ill.
25 Oct 2016 | Janet Howd
Our fear of giving a presentation often means we perform well below par. But running a marathon scares people too, yet those who try it usually perform well. Why should that be?
04 Oct 2016 | Wayne Turmel
As a Canadian who spends a lot of time on international conference calls and webinars, it's impossible not to notice that almost everyone can deal with foreign accents except (North) Americans.
23 Aug 2016 | Wayne Turmel
Being right is no guarantee of success when trying to sway others. When putting information across to others, you need to be clear, organized, appealing, in control and deliver in ways that boost your credibility.
12 Aug 2016 | Janet Howd
For a species that is often belligerent and territorial, it isn't surprising that human beings are finding the sudden interconnectedness brought about by technology sometimes difficult to handle.
08 Jul 2016 | Janet Howd
Apple’s new Breathe app is designed to help reduce stress through deep breathing. But breathing is also critical to taking the terror out of speaking or presenting in public.
08 Jul 2016 | Wayne Turmel
How much time does the average employee spend on email each day? You’d think that’s a simple question, demanding a simple answer. But it’s not.
06 Jul 2016 | Craig Smith
Half the human brain is dedicated to attaching meaning to visual images. So doesn’t it make sense to use more visualisation to cut down on today’s endemic information overload?
29 Jun 2016 | Michael Jones
In times of crisis, fear and uncertainty, we need to pay attention to the art of speaking well and remember that when used carelessly, words can easily transform a community into a mob.
19 May 2016 | Wayne Turmel
Adopting teleworking or distributed teams might seem like a whole new ball game. In fact, it’s the same game, but played on a slightly different field. WHAT managers do doesn’t really change. HOW they do it is where the difference lies.
28 Apr 2016 | Wayne Turmel
The old saying “do unto others as you’d like them to do unto you” Is fine advice. But when it comes to management, this golden rule is flawed. Let me explain why it doesn’t stack up.