21 Mar 2018 | Wayne Turmel
Working remotely, we just don't get any of non-verbal signals we see in a meeting room. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.
20 Feb 2018 | Janet Howd
When you're preparing to give a presentation, have you ever stopped to consider that what's going on in the back of your mind is likely to have a big impact on its chance of being a success?
16 Jan 2018 | Wayne Turmel
The new year is a great time to ask some fundamental questions about how your project team works together and what needs to change. So here are five "resolutions" you should at least consider for your remote team.
06 Dec 2017 | Wayne Turmel
Adopting remote teams might seem like a whole new ball game, but it’s the same game - just played on a slightly different field. The WHAT doesn’t really change, it's the HOW that's different.
05 Dec 2017 | James M. Kerr
Sometimes we can get fooled into thinking that poor communication is a problem when it’s really a symptom of something much more profound: poor organizational design that undermines the ability of people to work in teams.
03 Oct 2017 | Janet Howd
Unless we can start to discern truth from falsehood, the slow but persistent infiltration of spurious news will inevitably lead humanity down the road of serious physical consequences.
01 Sep 2017 | Wayne Turmel
Many things in life are necessary but annoying - especially email. So here are five simple things everyone can do with their emails that will help make everyone less generally cranky:
10 Jul 2017 | Wayne Turmel
When it comes to managing a remote team, technology is not a communication problem. So stop blaming the tools if you chose the wrong one for the wrong reason.
01 Jun 2017 | Wayne Turmel
Communication increasingly seems to be a question of technology. But it isn’t. It's a complicated process with lots of moving parts. And it starts with two very important questions
08 May 2017 | Peter Vajda
Every time you have a conversation, what you hear gets distorted by the unconscious listening filters each of us develops early in life and carries with us into adulthood. And that means that too often, we listen but we don't really hear.
26 Apr 2017 | Janet Howd
One of the most stressful situations anyone can find themselves in is delivering a presentation. But as with any human endeavour, the key to delivering a successful outcome is simple. Practise.
25 Apr 2017 | Achim Preuss
Poorly-managed meetings are a catastrophic waste of time, leading to poor decisions, unresolved problems and missed opportunities. So here are six actions that can make leadership team meetings more productive.
13 Apr 2017 | David Livermore
Moments of boredom free up our mind to think creatively. But who has time to be bored these days? Most people seem to be glued to their smartphones whenever there’s a moment to spare.
11 Apr 2017 | Duane Dike
Making assumptions about others is a risky business. We don’t know their lives. We don’t know their happiness or their loneliness. We don’t know how they confront their issues. So why not converse? Enjoy it while you can, then move on when the environment changes.
20 Jan 2017 | Wayne Turmel
What holds a wall together is the mortar between the bricks. And what holds a project together is the effective, clear and proactive communication between individuals.
18 Jan 2017 | John McLachlan
We all know them. They’re the space invaders, the people who waste your time at work, ignore your boundaries and make you feel uncomfortable. But how do you spot one - and how do you deal with them?
09 Jan 2017 | Janet Howd
An unintended consequence of the aftermath of the deregulation of the financial markets in the late 1980s was the deregulation of once-powerful words that has stripped them of much of their impact.
08 Dec 2016 | Janet Howd
Technology has made it possible to identify anyone by their unique voice pattern within about three seconds. That has some interesting implications - for good and for ill.
25 Oct 2016 | Janet Howd
Our fear of giving a presentation often means we perform well below par. But running a marathon scares people too, yet those who try it usually perform well. Why should that be?
04 Oct 2016 | Wayne Turmel
As a Canadian who spends a lot of time on international conference calls and webinars, it's impossible not to notice that almost everyone can deal with foreign accents except (North) Americans.