Category Archive

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The prisoner's dilemma

James M. Kerr | 26 September 2014

Why do people working within the same organization - even the same unit - often seem to be operating in conflict with one another? Understanding the prisoner's dilemma can give us some clues.

Nobody's paying attention: don't panic

Wayne Turmel | 05 September 2014

If you feel that no one is paying attention on your conference calls, donít worry about it. Youíre not alone. Calls need to be managed to maintain focus and involvement. So plan them , donít expect them to just magically happen.

Get ready for the unexpected

Graham Scrivener | 04 September 2014

Change, especially when it is unexpected, commonly triggers anxiety, distraction and loss of motivation. But rather than simply ignoring the negative effects of change, surely it makes sense to help individuals to deal better with the uncomfortable and unpredictable.

Reviewing remote managers

Wayne Turmel | 28 August 2014

With performance review season looming, how should remote team leaders be evaluated? While the differences between managing remotely and co-locating are few, they are significant, and your terms of reference need to reflect that reality.

Every team needs communication rules

Wayne Turmel | 21 August 2014

It doesn't matter what you call it, the fact is that every team needs is a set of communication guidelines to help them work together more effectively. So what does one of these communication agreements look like - and how do you go about creating one?

Cultural misunderstandings and the elephant in the room

David Livermore | 15 August 2014

One of the biggest causes of misunderstandings and conflict in multicultural teams is the difference between direct and indirect communication styles. So how can those who like to get straight to the point work harmoniously with others who expect issues to be addressed more subtly?

Improving your remote coaching sessions

Wayne Turmel | 13 August 2014

We all know how important it is for managers to coach team members. But with remote teams, coaching conversations can be particularly tough to get right. Hereís how to get round the lack of non-verbal cues to make your remote coaching sessions more effective.

Too much one-on-one can damage team dynamics

Wayne Turmel | 05 August 2014

Good managers understand the importance of ďone-on-onesĒ. But what if we are spending so much time on individual communication that we inadvertently create a problem for the team as a whole?

Cultivating social capital

Suzanne Edinger | 23 July 2014

Social capital is the currency of teamwork, lubricating the flow of knowledge around organizations. As people work together over time, you might assume this is something that develops naturally, but thatís not always true. So social capital needs to be nurtured if it is to grow.

Leading remotely is still leading

Wayne Turmel | 21 July 2014

Virtual teams may be shaking up organizational dynamics, but the fundamentals of how to lead a team are the same whether its members are all based in the same building as you or scattered across four continents.

The dream team of the future

Karsten Jonsen | 03 June 2014

Organizations are wedded to teamwork. It is just the way things are done. So managers rarely stop and question whether the way that teams operate is as effective as it might be. But are our conventional ideas about teamwork all a bit 'last century'?

Do you love your team?

Wayne Turmel | 20 May 2014

Don't take this the wrong way, but how do you feel about the members of your team? Do you like them? All of them? Now, let's take it further. Do you love them?

Are you playing 'Game of Cubicles'?

Wayne Turmel | 22 April 2014

Maybe I'm getting a little obsessed, but I can't help noticing the similarities between corporate politics and 'Game of Thrones '. I even came up with a name for it. So how well do you play the 'Game of Cubicles'?

Is team technology a barrier or an excuse?

Wayne Turmel | 17 April 2014

Technology is often used as an excuse for the poor management of remote teams. While it can certainly be a barrier, understanding team dynamics and offering training and resources can eliminate most of these. That just leaves the excuses.

Simple ways to engage remote team members

Wayne Turmel | 21 March 2014

The reasons people become disengaged are numerous and infuriatingly complex. But there are some simple ways to pre-empt this that are particularly useful when you're team isn't in the same place at the same time.

Do you suffer from adult syndrome?

Dan Bobinski | 17 March 2014

There's a serious disease that seems to affect every workplace I have ever come across. I have called it 'Adult Syndrome' because it affects almost every person much over the age of 18. Luckily, there is a cure: it comes in the form of a large, thick slice of humble pie.

Knowledge-hoarding is a no-win proposition

Brian Amble | 11 March 2014

If you try to hide what you know from your colleagues, you're shooting yourself in the foot. Because according to new research, knowledge-hoarding is counter-productive, damaging both trust and creativity.

Why virtual teams need special treatment

Wayne Turmel | 11 March 2014

The dynamics of working remotely are not the same as working face-to-face. So if you deal with a remote team in the same way as a co-located one, don't be surprised when the same leadership behaviors elicit different results.

Does your remote team really know each other?

Wayne Turmel | 25 February 2014

With today's fluid working environment, team members often don't know the strengths and weaknesses of the people they work with. And paradoxically, the fact that we are all tethered together electronically can make it even harder to get to know them.

Social interaction and remote teams

Wayne Turmel | 12 February 2014

Social interaction makes us happier and more productive. But that's a real issue when you're working remotely. So what can remote teams do to enhance interaction and create a good psychological environment to foster interaction and creativity?

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