Category Archive

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Cultural misunderstandings and the elephant in the room

David Livermore | 15 August 2014

One of the biggest causes of misunderstandings and conflict in multicultural teams is the difference between direct and indirect communication styles. So how can those who like to get straight to the point work harmoniously with others who expect issues to be addressed more subtly?

Improving your remote coaching sessions

Wayne Turmel | 13 August 2014

We all know how important it is for managers to coach team members. But with remote teams, coaching conversations can be particularly tough to get right. Here’s how to get round the lack of non-verbal cues to make your remote coaching sessions more effective.

Too much one-on-one can damage team dynamics

Wayne Turmel | 05 August 2014

Good managers understand the importance of “one-on-ones”. But what if we are spending so much time on individual communication that we inadvertently create a problem for the team as a whole?

Cultivating social capital

Suzanne Edinger | 23 July 2014

Social capital is the currency of teamwork, lubricating the flow of knowledge around organizations. As people work together over time, you might assume this is something that develops naturally, but that’s not always true. So social capital needs to be nurtured if it is to grow.

Leading remotely is still leading

Wayne Turmel | 21 July 2014

Virtual teams may be shaking up organizational dynamics, but the fundamentals of how to lead a team are the same whether its members are all based in the same building as you or scattered across four continents.

The dream team of the future

Karsten Jonsen | 03 June 2014

Organizations are wedded to teamwork. It is just the way things are done. So managers rarely stop and question whether the way that teams operate is as effective as it might be. But are our conventional ideas about teamwork all a bit 'last century'?

Do you love your team?

Wayne Turmel | 20 May 2014

Don't take this the wrong way, but how do you feel about the members of your team? Do you like them? All of them? Now, let's take it further. Do you love them?

Are you playing 'Game of Cubicles'?

Wayne Turmel | 22 April 2014

Maybe I'm getting a little obsessed, but I can't help noticing the similarities between corporate politics and 'Game of Thrones '. I even came up with a name for it. So how well do you play the 'Game of Cubicles'?

Is team technology a barrier or an excuse?

Wayne Turmel | 17 April 2014

Technology is often used as an excuse for the poor management of remote teams. While it can certainly be a barrier, understanding team dynamics and offering training and resources can eliminate most of these. That just leaves the excuses.

Simple ways to engage remote team members

Wayne Turmel | 21 March 2014

The reasons people become disengaged are numerous and infuriatingly complex. But there are some simple ways to pre-empt this that are particularly useful when you're team isn't in the same place at the same time.

Do you suffer from adult syndrome?

Dan Bobinski | 17 March 2014

There's a serious disease that seems to affect every workplace I have ever come across. I have called it 'Adult Syndrome' because it affects almost every person much over the age of 18. Luckily, there is a cure: it comes in the form of a large, thick slice of humble pie.

Knowledge-hoarding is a no-win proposition

Brian Amble | 11 March 2014

If you try to hide what you know from your colleagues, you're shooting yourself in the foot. Because according to new research, knowledge-hoarding is counter-productive, damaging both trust and creativity.

Why virtual teams need special treatment

Wayne Turmel | 11 March 2014

The dynamics of working remotely are not the same as working face-to-face. So if you deal with a remote team in the same way as a co-located one, don't be surprised when the same leadership behaviors elicit different results.

Does your remote team really know each other?

Wayne Turmel | 25 February 2014

With today's fluid working environment, team members often don't know the strengths and weaknesses of the people they work with. And paradoxically, the fact that we are all tethered together electronically can make it even harder to get to know them.

Social interaction and remote teams

Wayne Turmel | 12 February 2014

Social interaction makes us happier and more productive. But that's a real issue when you're working remotely. So what can remote teams do to enhance interaction and create a good psychological environment to foster interaction and creativity?

Three keys to a successful remote team

Wayne Turmel | 21 January 2014

There are three factors that make up a successful remote team. Each is equally important. And while a remote team won't function without technology, that's only one piece of the jigsaw.

From adversary to teammate

Dawna Jones | 06 January 2014

Sanjay is being driven to distraction by his boss who he feels has perfected the art of 'harassment by procrastination'. But as Dawna Jones suggests, perhaps Sanjay should view this difficult relationship as an opportunity to learn and grow rather than a source of frustration.

Giving your team an annual physical

Wayne Turmel | 18 December 2013

Once a year, most of us head to the doctor for an annual physical. Your team needs a regular examination, too, and for the same reasons. That's even more true if you have team members who work remotely, where problems can arise unnoticed.

12 questions to measure team engagement

Wayne Turmel | 04 December 2013

How engaged in their work are the people in your team? How do you know? These questions are critical to all managers, whether they manage a team directly or have people spread across the planet over whom they don't have direct control.

Silent bullying on remote teams

Wayne Turmel | 06 November 2013

We don't hear much about negative team behavior in remote teams because it seldom takes the form of overt bullying. Sure, people may berate each other on conference calls, but often the most pervasive and insidious behavior is aggressive, purposeful and destructive silence.

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