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Culturally intelligent teams: different values, same norms

Understanding cultural differences on a diverse team does not automatically translate into better performance. Instead, leaders need to develop team norms that are both inclusive and unifying.

Leaders, teammates, and teams

The trend for remote work was rising for years before the COVID tsunami hit. But now we've passed that first big wave of change, what will teamwork look like going forward?

Does it matter if you like the people you work with?

Most of us need a sense of belonging with the people we spend time with. So working with people we like is good for us as well as the organisations that employ us.

How to build trust on a diverse team

Diverse teams have a harder time trusting each other than homogeneous teams do. Here are three evidence-based ways to go about building that trust.

Is there a place for gossip in the new normal?

Social chit-chat is a vital part of being human. But how does that fit in with the the new normal of hybrid or home working where our physical contact with others is limited?

Proper vacations are all about teamwork

Far too many of us (especially Americans), don't use all our vacation time. But taking time off to recharge our batteries helps the whole team, so making sure that happens is a team effort, too.

Onboarding on hybrid teams

Bringing people onto a hybrid team presents all the challenges associated with an office-based team, as well as many of the challenges that come with a fully remote team.

Do you trust your new team member?

Think about the way you interact with new members of your team. You might not actively distrust them, but do you act like you trust them?

The invisible killer of remote teams

There is one factor that can be lethal for remote teams that usually isn't a problem when everyone is in the same place. That invisible killer is exclusion.

The culturally intelligent team

It's harder to get things done on a diverse team. But with moderate to high levels of cultural intelligence, diverse teams can outperform homogeneous teams in a number of important ways.

Building trust remotely

Trusting the people you work with (and for) has never been easy. But when you work remotely it's even tougher.

The long distance teammate

We talk to Wayne Turmel about his brand new book, 'The Long-Distance Teammate', and how you can become a really effective member of a remote team.

Staying on track isn't easy

It's surprising how often teams lose sight of their goals. There are plenty of reasons, and maybe understanding some of the most common will help you and your team reassess where you are headed.

Boost morale with a virtual event

Even if summer away-days and team-building events are off the agenda for the moment, there are still ways you can boost your team’s wellbeing and morale with in-person events that you can do remotely.

Snip those email threads!

if there’s one complaint everyone has about communicating with their teammates it's long email threads - you know, the ones that start as a simple request for information and grow like a virus.

Shut up first, talk later

Sometimes it it can seem almost impossible to get people to contribute or share information effectively in a video conference. Here’s how you can change that.

Don't use technology as an excuse for bad management

When it comes to managing a remote team, technology is not a communication problem. So stop blaming the tools if you chose the wrong one for the wrong reason.

Open questions, open communication

Working remotely, we miss the non-verbal signals we see when working face-to-face. That's why asking open questions is one of the most critical skills the manager of a remote team can possess.

Do you run meetings or lead them?

Why do some online meetings get the job done, while others don't? The difference is that successful meetings need to be led - and there is a huge difference between running a meeting and leading one.

Five reasons remote teams fail

Many managers are now discovering that leading a remote team isn’t that different to leading a co-located one. But they do have to re-think how they do certain things. Here are five ways you can get that wrong.

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Latest book reviews

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Relationship Currency

Relationship Currency

Ravi Rajani

In an era where AI can draft emails and manage our schedules, 'Relationship Currency' is a timely reminder of the importance of investing in genuine human connection.

The Voice-Driven Leader

The Voice-Driven Leader

Steve Cockram and Jeremie Kubicek

How can managers and organisations create an environment in which every voice is genuinely heard, valued and deployed to maximum effect? This book offers some practical ways to meet this challenge.

Lead Like Julius Caesar

Lead Like Julius Caesar

Paul Vanderbroeck

What can Julius Caesar's imperfect story - his spectacular failures as well as his success - tell us about contemporary leadership challenges?