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20 years of presenting online
It has been 20 years since online presentations really began. Yet even now, a dispiritingly high proportion of them aren't very good, and many are just plain awful. But why? Three components of a team communication plan
If you read last week's article on preparing for communication emergencies, there was one question left unanswered: what should a team communication plan contain? Snow storms, zombie attacks and the Olympic apocalypse
Remember last year when a snow storm shut down the US for two days? Or are you already working out how you'll get to work in London during the upcoming Olympics? With a good communication plan, you don't need to worry about either eventuality. All-virtual or all-there?
Whether to have a completely virtual or a completely physical workplace seems to be the question a lot of companies are asking themselves. But it's the wrong question. This shouldn't be an either-or proposition. Too many tools
The problem with getting people to use technology at work isn't always a lack of tools - it's having too many to choose from and not mastering any of them. How's your team doing on that score? Don't save the best for last
Many people make an understandable, but very serious mistake when they're leading an online meeting. They save the most important items for last. Here's why saving the best for last works against you. Will 2012 be the year of virtual worlds?
Virtual worlds haven't exactly set the business world on fire up to now. But could all that be about to change? If virtual worlds stop trying to be cool and show how they can help organizations save money and be more effective, they might just start to catch on. HR and virtual employees
Most of the rules companies work under are badly outdated. And that's particularly true when it comes to remote working, where most HR departments are scrambling to make sense of what's happened. Developing a virtual presence
Remote workers need a way to build presence. But how do you find ways to get in front of influencers in your organization when you don't have the option of regular physical interaction. 10 new workplace survival skills
A new report has suggested 10 skills we'll all need to thrive in the workplace of 2020. But I'd argue that we are going to need them much, much sooner than that. Communication: quality not quantity
Communication seems to be the cure for everything that ails our teams. So we communicate - a lot. But it's not how often you communicate that really matters, but how well. WebCams: a blessing or a curse?
Webcams are just like any other tool. When used for the right reasons, they're terrific. When used poorly, you might have wished you were just on the phone. So do you have standards and best practices when using webcams? Just asking.
Marshall Goldsmith on leading remote teams
Wayne talks to Marshall Goldsmith about what his work with some of the world's most influential business leaders has taught him about the unique challenges of leading in a virtual workplace. Preparing people for an online meeting
Here are four ways you can help your meeting participants work better during online meetings to reach your mutual objectives. Virtual meetings: it's not either/or
Virtual meetings tend to polarize opinion. You either love them or you hate them. But it's not which of the two meeting styles you choose that is important, but opting for the right one to accomplish your objective. Getting the point across
It's hard enough to get your point across in a regular meeting. People don't focus, they don't understand what we're trying to accomplish and it can be frustrating. Over a conference call or webmeeting it can be even harder. The plugged-in manager
Today's manager needs to be plugged-in. That doesn't mean being tethered to a laptop 24/7 and being able to access your email anywhere. It means connecting on multiple levels and in many ways, both physically and psychologically. Holiday parties and remote employees
With the holiday season approaching, how can managers ensure that the remote members of their team share in the celebration, camaraderie, and collaboration that seems to happen organically when you're based in an office? Conflict in remote teams
Any time you have more than one person involved in anything there's the potential for conflict. When you're working remotely from the rest of your team, that potential is not only greater, but there are unique challenges involved. How to get people involved in a webmeting
When you're running a virtual meeting, have you ever felt like no one was paying attention or was willing to speak up? It might be that the technology is getting in the way. More likely, you are. When to share applications or just show the presentation
Webinar technology has changed a lot over the last couple of years. It's much easier to use and much more dynamic, yet many presenters haven't made the adjustment to the way things work now. Getting your team to demonstrate their motives
Getting your team to demonstrate proof of motives is tough. Does everyone on the team want what they want for the same reasons? Do you have faith that they will be there for you when you need them? Are they really as committed to the team (and my?) success as I am? Telling isn't training
When you tell someone something, they might intellectually understand what you want, but there's no guarantee they can perform the skill involved. That takes real training. Mexican fútbol, international teams
Many of us work on teams that span countries and cultures. But this isn't an easy way to build good working relationships and it's also easy for those of us who are the "home team" to forget how difficult it can be for our teammates who work remotely to connect with us. Leading a team is about them, not you
Influencing people and getting them onboard has very little to do with what you want and everything to do with them. If they don't see why they should cooperate, they won't. If they see why they should want to help you, you can hardly stop them. How can teams demonstrate competence?
The three components to building trust on a team are common goals, proof of motives and proof of competence. So thinking of competence, even if your team is filled with very talented people, do they all know that? Don't fear distractions during online meetings
If there's one thing that worries people leading webinars and online meetings more than anything else, it's that their audience are busy texting and sending email instead of paying close attention. How to annotate online presentations
Possibly the most useful - nut most under-utilized - tools in the online presenting toolkit are the annotation tools. They take a little practice to master, but the results are well worth the effort. Learning is everywhere
If there's one thing that is certain about work, it is that what you know now is good for now, but might be completely outdated by tomorrow. This means there's a constant need to learn new things - both formally and - increasingly - informally. Make your web meetings more like real meetings
A big complaint about web meetings and online presentations is that they aren't as effective as "real meetings". So here are some simple tips for re-creating a 'live' meeting experience online. Making the most of project software
Work is becomming more project-based. That means that people need to organize, share and make sense of all the information associated with that work - which makes some sort of project management software a must, not just a nice-to-have. Don't let Twitter rewire your brain
If it feels like all the social media and online communications managers use is somehow changing us, you're right. So here are 10 tips
to make social media work for you instead of letting it have its way with you. Webinars: more than PowerPoint and noise
If you want to deliver a compelling web presentation, it needs to consist of more than a running commentary to some PowerPoint slides. Here are some of the ways you can improve the visual component of your webinars and make them far more engaging. Do you run meetings or lead them?
Any meeting, whether in a conference room or online, can be run. But successful meetings need to be led – and there is a huge difference between running a meeting and leading one. That difference can mean the long-term success or failure of your team. Is remote access part of your toolkit?
Once a technology becomes simple and available, people are going to want it to make their jobs easier and their lives less stressful. So how does that square with remote access software? Four tips for starting a virtual team
What are the things a new leader of a remote team can do to get started on the right foot? Here are four tips to make sure that your management is as effective virtually as face-to-face. Is anybody out there?
One of the biggest challenges to running an effective online meeting is the feeling that no one is listening on the end of the line. Here are some tips to make virtual meetings better. The web conferencing product war
Web conferencing and webmeeting tools are about to become a more common part of how you work. How do I know? Because suddenly there's a glut of new products and much more aggressive pricing. The most common questions about webinars
Here are some of the most thought-provoking questions I get asked about running webinars and some answers that will make your online sessions far more effective. Building trust remotely
Trust is one of the biggest challenges to working remotely. Trusting the people your work with (and for) has never been easy. When you work remotely it's even tougher. But it can be done if you remember eight key factors. |
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