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Lessons from the USS Cole attack
Phrases like "It's life or death" or "failure is not an option" have become part of our daily vocabulary. But how would your team hold up if something really awful happened. More importantly, how would you stand up to the challenge? Technophobia or tech-rejection?
Before implementing some new technology solution, it makes sense to ask its future users what objections they might have and get some buy-in. But that rarely happens - which explains why so many useful tools remain under-used. Happy Defender of the Motherland Day
If you ever need to be reminded of the fact we live in a multicultural world and function on a calendar other than the one your fathers and mothers used, just try arranging meetings in the merry, holiday-strewn month of May. What makes a great remote team
What separates great remote teams from those that are merely functional? Here are five differentiators that really mark out great remote teams.
How to stop wasting 600 hours a year
Have you got 600 hours a year to waste? Yeah, me neither. Yet numbers show that's how much time is wasted in bad meetings, both face to face and virtual. But it doesn't have to be this way. Hiring new remote team members
Not everyone is cut out to work in a remote team. So how can you find people who are prepared - and suitable - to work in a virtual environment? Here are some key things to ask prospective team members. Is internet usage making us stupid?
If you suspect that using the internet is impacting your brain, you're right. If you suspect those changes might not all be for the better, you're right there, too. Is no news good news?
If I've made one mistake in my management career, it's clinging to the idea that a lack of bad news means that there's no bad news to be found. And it's an error that has bitten me more than once. Five ways facilitation makes meetings easier
Are you a meeting facilitator? Are you sure? Do you make meetings easier or not? If not, then you're not a facilitator. Let me explain. Teach people what they actually want to know
Have you ever been frustrated with trying to train your team members or employees on new technology? Here's a radical solution to that old problem: how about we teach people what they actually want to know? Five simple, curmudgeonly email rules
Many things in life are necessary but annoying. And nothing seems to fit both categories at once quite like email. So here are five simple things everyone can do with their emails that will help make everyone less generally cranky: Faith, trust and teamwork
Faith is a wonderful thing. But today's project and functional teams are better off running on trust. It's subjective, it's built on measurable results and can be restored through hard work on both parts. Remote working hampered by the trust gap
Do you think you're more productive when you work somewhere other than the office? Do you think your boss would agree? The findings of a new survey on remote working make for interesting reading. What are annotation tools and why do i care?
When you're delivering a webinar, it's easy to overlook the annotation tools - highlighters, circlers and the like. But using them can help clarify complicated visual information and keep your attendees from answering email instead of paying attention. Become your team's curator
A key role of the modern manager is helping people learn as a team. And one way to encapsulate what this means is to think of the manager as a curator – a role with many similarities to that of a museum curator. Three ways to look at perfection
We often like to think of ourselves as perfectionists. But does everyone on your team have the same idea of what "perfect" is? Turns out there are (at least) three ways of defining it. Serious doesn't have to mean dull
The tone of a team is set by its leader. So try loosening up a bit. Having fun doesn't mean you're not good at your job. In fact, research shows that when you're doing your best work it is actually - dare we say - fun. The power of the white board
One of the most powerful reasons to use a webmeeting or virtual conference over a simple conference call is also one of the least-utilized features of these tools. I'm talking about the "white board". How to make or break your online meeting
There are plenty of factors determining the success or failure of a webmeeting. But there is one that will set you up for success above all others. Make your virtual meetings more real
Since web meetings are essentially unavoidable, what can we do to make them as effective as face to face meetings? well, start by staying focused, learning your platform and getting competent. Imagineering the future of work
The way you and your team work today is probably very different to how you imagined it just a couple of years ago. But what about the next 10 years? Getting your team to use their tools
There are a number of reasons that potentially useful software tools get left unused or are abandoned. Here are the three main reasons - and what you can do about them. Telework week is coming
March 5-9 is Telework Week 2012 in the US, so we thought we'd share some insights about it from the folks at the Telework Exchange who are, along with Cisco, behind the concept. When IT gets in the way of technology
Whether or not technology works often depends on the tenuous relationship between end users and their IT department. And when priorities are misaligned, things can get very ugly indeed. Help your team with lean learning
How do you train new team members? One effective method is to to take the tasks necessary for job or project success, make it available in small chunks and teach people how to access that knowledge on demand. Confessions of a software provider
We talk a lot about collaboration software and all the problems we have with it. But what about the other side of the story? What are the people who sell this stuff thinking? Listening skills are critical to online success
There's one skill a team leader needs in today's virtual, online world that is absolutely critical - and has been since time immemorial. That's the ability to listen effectively.
Recording webinars works wonders
Wouldn't it be cool if there was some magical way to keep people accountable for their action items, give feedback, get new team members up to speed and spread your ideas across the organization? Turns out, there is. Let your team tell you what they need
We all understand the need to keep in touch and share as much information in as many ways as possible. Yet we often resist or ignore the technology that allows us to do exactly that. What gives? Make your virtual meetings shorter
The problem with meetings - both phyisical and virtual - isn't so much with the meetings themselves, but in how we have traditionally planned, run and use them. 20 years of presenting online
It has been 20 years since online presentations really began. Yet even now, a dispiritingly high proportion of them aren't very good, and many are just plain awful. But why? Three components of a team communication plan
If you read last week's article on preparing for communication emergencies, there was one question left unanswered: what should a team communication plan contain? Snow storms, zombie attacks and the Olympic apocalypse
Remember last year when a snow storm shut down the US for two days? Or are you already working out how you'll get to work in London during the upcoming Olympics? With a good communication plan, you don't need to worry about either eventuality. All-virtual or all-there?
Whether to have a completely virtual or a completely physical workplace seems to be the question a lot of companies are asking themselves. But it's the wrong question. This shouldn't be an either-or proposition. Too many tools
The problem with getting people to use technology at work isn't always a lack of tools - it's having too many to choose from and not mastering any of them. How's your team doing on that score? Don't save the best for last
Many people make an understandable, but very serious mistake when they're leading an online meeting. They save the most important items for last. Here's why saving the best for last works against you. Will 2012 be the year of virtual worlds?
Virtual worlds haven't exactly set the business world on fire up to now. But could all that be about to change? If virtual worlds stop trying to be cool and show how they can help organizations save money and be more effective, they might just start to catch on. HR and virtual employees
Most of the rules companies work under are badly outdated. And that's particularly true when it comes to remote working, where most HR departments are scrambling to make sense of what's happened. Developing a virtual presence
Remote workers need a way to build presence. But how do you find ways to get in front of influencers in your organization when you don't have the option of regular physical interaction. 10 new workplace survival skills
A new report has suggested 10 skills we'll all need to thrive in the workplace of 2020. But I'd argue that we are going to need them much, much sooner than that. |
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