Three ideas for Nov 10

2014

Do you know what percentage of customers will pay more and spend more as a result of great customer service? The answer is one of this week's 3D iDeas.

play now

Do you know what percentage of customers will pay more and spend more as a result of great customer service? The answer is one of this week's 3D iDeas. Plus, two great examples of 3D thinking, one from a chain of Italian restaurants and another from a hospital.

Andy's 3D Thoughts (Dramatically and Demonstrably Different) are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.