Why do companies encourage employees to be innovative, and then work hard to block the insights they have? Dawna Jones talks to Gary Klein to find out as they explore the value of insight.
Why do companies encourage employees to be innovative, and then work hard to block the insights they have? Gary Klein, author of Seeing What Others Don’t, talks to Dawna Jones about the value that insights bring to companies, the many ways companies work against themselves and what decision-makers can do to embrace good ideas instead of stopping them. In this interview, Gary and Dawna explore:
- How to recognize insights
- Why stamping out errors stamps out innovation
- About the source of insights, where they come from and how to notice
- How companies filter insights out in the communication process
- The role trust has in providing a company access to insights
Gary Klein is a research psychologist famous for his work in pioneering the field of naturalistic decision making. Among his books are Sources of Power and The Power of Intuition.
His latest book, ‘Seeing What Others Don't: The Remarkable Ways We Gain Insights’, places the idea of insights into action through providing the context for where you’ll find insights show up in day to day interaction. His keen observations and inquiry skills builds a bridge between theory and life.
Evolutionary Provocateur
