Three ideas for June 16

2014

I lost (and thankfully found) my wallet this weekend. But the whole episode highlighted the good, the bad and the ugly of how front line staff deal with their customers. How do your people measure up? Listen to this week's 3D Thoughts to find out.

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I lost (and thankfully found) my wallet this weekend. But the whole episode highlighted the good, the bad and the ugly of how front line staff deal with their customers. How do your people measure up? Listen to this week's 3D Thoughts to find out.

Andy's 3D Thoughts (Dramatically and Demonstrably Different) are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.