Three ideas for April 14

2014

This week, what are your customers' expectations and (how) do you exceed them? Plus, making your customers feel valued and the power of 'word of mouth' (and 'word of mouse') - all in around three minutes!

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This week, ask yourself what are your customers' expectations and (how) do you exceed them? There's also something about making your customers feel valued and the power of 'word of mouth' (and 'word of mouse') - all in around three minutes! Phew!

Andy's 3D Thoughts (Dramatically and Demonstrably Different) are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.