If you want to be successful in business, you need to take time to work ON your business as well as work at it. How do you measure up? We also have some research about office rows plus examples of customer delight.
If you want to be successful in business, you need to take time to work ON your business as well as work at it. And you need to encourage others to do the same. So how do you measure up? Also this week, there's some research about office rows and what they mean for you, plus some examples of customer delight from Southwest Airlines.
Andy's 3D Thoughts (Dramatically and Demonstrably Different) are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.
Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.