Three ideas for Jan 20

2014

UK retailer Sainsbury's is creating delightful dialogue with their customers. Do you? Many businesses also make the link between great customer service and the bottom line but then fail to do anything about it. Are you? It only takes three minutes of your time to find out more!

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Andy's 3D Thoughts (Dramatically and Demonstrably Different) are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.

UK retailer Sainsbury's is creating delightful dialogue with their customers. Do you? And as well as this great example, there's news on some research suggesting that although many businesses make the link between great customer service and the bottom line, they're failing to do anything about it. Are you? It only takes three minutes of your time to find out more!

Every week, Andy spends three minutes helping you develop your '3D' approach to finding, attracting and keeping customers! That means being 'Dramatically and Demonstrably Different' in this ever more competitive world.

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Andy's 3D Thoughts

Andy Hanselman
Andy Hanselman

Here's an opportunity to take a couple of minutes out to think at the beginning of each week. Andy's 3D Thoughts are a short, sharp, bunch of ideas, thoughts and recommendations to start your week from Management-Issues columnist and business competitiveness guru, Andy Hanselman.