Management Thinking

Digital transformation and the power of collective intelligence

27 Sep 2017 | Rod Collins

As hierarchies give way to networks in our digital future, we need to understand how collective intelligence works and how to harness it - as well as how to protect ourselves from its dark side.

How automation will rescue middle management

07 Sep 2017 | Quy Huy

Far from fearing the rise of AI, we should view automation as an opportunity to liberate managers to focus on things that AI can’t emulate - emotion and empathy.

Employing outsiders: a survival guide

30 Aug 2017 | Robert Kelsey

Outsiders can be a manager's worst nightmare. But misfits don't have to be disruptive workplace mavericks. Most are creative, crafty and brave. So rather than try to get rid of them, here’s how to understand what makes them tick and harness their talents.

Why empathy makes for stronger organisations

17 Aug 2017 | Manfred Kets De Vries

The ability of executives to see themselves from the outside and others from the inside, plays an important role in effective team formation.

Horizontal leadership and the spaces in between

11 Aug 2017 | Michael Jones

Horizontal leaders don’t just think outside the box, they think outside the building, seeking answers and opportunities in the ill-defined, ambiguous spaces at the boundaries of sectors, disciplines and capabilities.

Leadership, innovation and the future

03 Aug 2017 | Duane Dike

Leaders are critical to innovative thinking. Great ideas don't emerge from companies whose leaders try to control and micromanage. Innovation only thrives in organizations whose members are free to think and express themselves.

Quantum physics and quarky behavior

31 Jul 2017 | Kieran Hearty

If you want to understand some of the less acceptable aspects of human nature the answer may lie in quantum physics. And the same ‘quarkiness’ that explains bad behavior can also be used to energize and motivate those around us.

It's the little things, stupid

26 Jul 2017 | Wayne Turmel

For most of us, the big things - like the global economy - are out of our control. So let's turn off the news for a while and focus on the little things that happen at work that make so many managers lives far more complicated than they need to be.

Nobody is smarter or faster than everybody

24 Jul 2017 | Rod Collins

The myth of the individual hero is just that: a myth. The smartest organizations aren't those with the smartest elite individuals, but those that understand that their most valuable asset is the collective intelligence of their people.

Strategic change is all in the timing

12 Jul 2017 | Quy Huy

Large organisations have many different heartbeats, and change managers need to listen to them all in order to align the pace and rhythm of their change intervention with their desired outcomes.

Strategic change is all in the timing

12 Jul 2017 | Quy Huy

Large organisations have many different heartbeats, and change managers need to listen to them all in order to align the pace and rhythm of their change intervention with their desired outcomes.

Why wisdom can't be taught

30 Jun 2017 | Manfred Kets De Vries

Intelligence and wisdom are quite different things. But while wisdom requires education, education does not necessarily make people wise. So how can we expedite the road to wisdom?

What every company should learn from United Airlines

21 Jun 2017 | Rod Collins

In a hyper-connected world, everyone in an organization should remember they work for their customers, not their bosses. Companies never go out of business because they lose their bosses. They only disappear when they lose their customers.

Developing a digital mindset

09 Jun 2017 | Rohit Talwar

How can a business succeed online when 'online' appears to be changing by the day? What do we need to do tomorrow? How much should we be spending? What if we get it wrong? The place to start is by developing a digital mindset.

Why holacracy may not work for extraverts

19 May 2017 | Rod Collins

For all its good intentions, holacracy has a fatal flaw. It is a system designed for introverts that leaves extraverts isolated and frustrated at what feels like tedious and lifeless interaction.

A recipe for employee motivation

16 May 2017 | Morten Bennedsen

Absenteeism is less prevalent in family firms than in non-family firms. That’s because how much time employees take off and hence the effort they put into their jobs is largely a factor of an organisation’s culture.

Life as a Public Sector COO

10 May 2017 | Patrick Davies

Many CEOs benefit from a 'wingman' - a COO who compliments their leadership on a daily, operational basis. And as Patrick Davies, Deputy Head of Mission at the British Embassy in Washington, explains, the same is true of his role in the Foreign Service.

The emotional sophistication tomorrow's leaders will need

02 May 2017 | Quy Huy

It is emotional relationships that transform professional collectives into productive communities. That’s why, in an increasingly automated workplace, leaders should concentrate on their human skillsets.

The emotional sophistication tomorrow's leaders will need

02 May 2017 | Quy Huy

It is emotional relationships that transform professional collectives into productive communities. That’s why, in an increasingly automated workplace, leaders should concentrate on their human skillsets.

The future of strategy

19 Apr 2017 | Rod Collins

In today’s world, change is exponential and the past is no longer a proxy for the future. That’s why the most important strategic decision that business leaders need to make is to know when it is time to change