Duane Dike is the manager of creative production for a large entertainment company in Southern California. He has a doctorate in management and organizational leadership and an MBA in management. He is a popular guest speaker for education and management groups on subjects related to innovation, leadership and thinking.
More from Duane
06 Oct 2014
It might have been like something out of a TV soap opera, but the extraordinary saga of U.S. supermarket chain, Market Basket, is a powerful reminder of the difference that a CEO can make to a business and the value of mutual respect.
08 Sep 2014
The decision by Starbucks to help employees to complete a college degree is genius on many levels. The offer alone represents hope for a way out of the no-hope fast-food job cycle. But even if employees don't take up the offer, I'd wager morale, workmanship and turnover rates will all improve, too.
27 Aug 2014
One of the biggest mistakes business people make is executing the plan/do model. We plan, and then expect people to do. But questioning how we do things is vital, and we too easily forget about the exploration, thinking, mistaking, learning, testing and struggling that goes with change.
28 Jul 2014
Happiness is good for business and leadership behavior is what sets organizational mood. And nowhere is that more important than with front-line employees, who are possibly your organization’s biggest competitive advantage.
23 Jun 2014
As I recently found out, relying on a free tourist map to get around an unfamiliar city is a sure-fire way to get lost. The same is true of leadership. Navigating intensely complicated human interactions is much more complicated than following a few easy steps to success.
22 Apr 2014
Most of what I know about listening I learned as a kid from my adopted little sister, Rosie. That's surprising, because Rosie was a monkey. And while I never learned to speak long-tailed macaque, that never stopped us communicating.
11 Mar 2014
Much of what we think is reality is actually closer to fictional reality. In other words, we make stuff up. How we think about our world is mostly our own perception. And so disagreement is just a mental choice to not agree. And that has big implications for how we make decisions.
10 Feb 2014
I recently stumbled across a piece I wrote on leadership a decade ago. It reminded me that while the fundamentals of leadership have changed little, keeping to our leadership ideals can still pose some real challenges.
16 Jan 2014
The link between security and performance is too often forgotten by those at the helm of organizations. No-one can function effectively in their role if they don't feel secure. And that's as true for leader-types as it is for everyone else.
16 Dec 2013
I never thought much of my dad as leader. He was just my dad. Only now, after his passing, have I realized that his approach to raising his family is a pretty good metaphor for leadership in the wider world.
05 Nov 2013
The first impressions of our personal brands stick like glue. But the truth of who we are is a lot more complicated and perceived reality depends on who is watching and when. For leaders, that volatility is particularly important.
23 Sep 2013
In customer-facing organizations where front-line staff can make or break your reputation, having the right leadership from the top down is fundamental.