Web & Email more important than the phone

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THIS WEEK'S HIGHLIGHTS

Cultural Intelligence

Understanding others is more than a nice-to-have

Conflicting lives

The unwritten rules that lie at the heart of conflict

Balancing Act

What does "responsible leadership" really mean?

Party Animal?

Get more out of this year's office party
Internet and email services are now so vital to small firms that they are considered to be more important than the telephone, according to a new survey.

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