Poor conflict management costs business billions

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THIS WEEK'S HIGHLIGHTS

Cultural Intelligence

Understanding others is more than a nice-to-have

Conflicting lives

The unwritten rules that lie at the heart of conflict

Balancing Act

What does "responsible leadership" really mean?

Party Animal?

Get more out of this year's office party
From an unhappy customer to a disgruntled director, business can have the challenge of conflict come from any direction – a challenge that is not always adequately faced-up to.

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