Customer service work can be bad for your health

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THIS WEEK'S HIGHLIGHTS

Cultural Intelligence

Understanding others is more than a nice-to-have

Conflicting lives

The unwritten rules that lie at the heart of conflict

Balancing Act

What does "responsible leadership" really mean?

Party Animal?

Get more out of this year's office party
New reesarch has confirmed that customer service work can be bad for psychological health, regardless of whether it is face-to face or over the phone.

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