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Jane had been out of the country for over a year and returned home to start a new job as a physiotherapist in a family run business. She was excited about the new role as the husband and wife team who ran the practice had been asking her for some time to join them as a full time employee.
During the first week, Jane did not have as many patients as others, so she was asked to work less hours. This seemed fair as it does take time to build a personal clientele: However in her second week, it became obvious that Jane's full time job was to be part time. Her bosses were setting her up to work part time hours.
To make matters worse, she also started to get a bit uneasy about her new boss' management styles. Firstly they seemed unwilling to talk about her hours. Then, she found her patient files had been examined without advising her, nor had she been given any subsequent feedback, either positive or negative. Jane is someone who likes to be involved and communicated with. Her ideal job had started to lose its shine.
Have you had an experience where you found out after starting in a new role that your boss was not all that you thought he or she might be? Or maybe you are in the process of applying for a new job right now? Perhaps some of the following will be of help.
When applying for a new job, we are (rightly) concerned about putting our best foot forward and making sure that we are selected. Often we neglect the fact that it is a two way street – they select us and we select them. Unfortunately, the consequences of not selecting the right boss only become obvious once we are in the new role.
There is a raft of research, my own included, which clearly shows that people do not leave an organisation, they leave a boss. So it is vital that when you apply for a position, you not only look at the organisation and the role, but you also interview your prospective boss with as much thoroughness as he or she interviews you.
Well, before you even get to the interview, it is very useful to jot down what your selection criteria are for an effective boss. You should do this in much the same way as you would if you were a manager selecting a new employee. Everyone's "ideal" will be different, but here are some points to help you develop a profile of your ideal boss. Add your own to the list.
When you have drawn up your selection criteria, place them in priority order. This is so that you can make a sound and realistic assessment of your potential boss' ability to manage you in the style which bests suits you.
Once you are clear on your criteria, weave them into the following boss interview process.
Think about what the style and substance of the interview is telling you about the interviewer. Did he/she allow you the opportunity to put your point without talking over the top of you? How well listened to did you feel? Did he/she discuss examples of previous employees in a confidential manner? Did he/she explain the performance requirements of the role? Did you gain a very clear idea of what will be expected of you in the role?
Finally, from the examples and explanations given, what management style do you believe your prospective boss has? Does this match your ideal?
For example, you may ask:; "You've probably had some very good employees working for you. What is it about them that made them so good?" Of course, you can also ask about his or her poor employees as well.
These questions may sound as if they are looking at the employee and in fact they are. However, the answers the boss gives will be about the things he or she looks for and judges their employees on and most importantly, how he or she manages them.
Look for signs during their answers that tell you about your selection criteria, such as autonomy, responsibility, initiative, communication and so on.
Or perhaps if "training" is important for you, your question might be "I like to learn as much as I can about the job and the organisation. Can you please give me an example of the training or coaching you provide for your people?"
In all of your boss selection questions, keep asking for examples to illustrate. Examples describe what the boss does and says with his/her employees. With enough examples, you can develop a very good idea of your prospective boss' management style.
Finally, if your interview throws up some doubts in your mind about the prospect of a positive relationship with your prospective boss, my advice would be to "pass" on this role and look for another opportunity.
Try not to become too seduced by the excitement of the role, the salary or the conditions. Ultimately, all of these will pale by comparison with the ongoing relationship you have with your boss.
Keep in mind that it is a selection interview – for both of you.
Bob Selden is MD of the Australian National Learning Institute and author of What To Do When You Become The Boss. He has been a boss many times over. He's also worked for many. Some of these relationships have been fantastic and some did not work as well as they might have.
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